Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
Customers frequently cite fast service, friendly staff, and competitive pricing for tire repairs, replacements, and alignments. The shop is noted for accommodating last-minute requests and providing quick turnaround times. However, low-star reviews highlight concerns about high costs for specific services like mounting and balancing, along with allegations of aggressive upselling, missing receipts, and alignment errors that led to subsequent vehicle issues.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
450 Google reviews we collected
Phrases our text analysis found in 337 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 337 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was able to get four tires that I desperately needed and for a reasonable price.”
“Overpriced”
“When i went to J&M for a dirt bike tire repair, the gentleman was friendly and eager to try and help me.”
“…ready all set no issues come pick it up- upon arrival I was met by an arrogant man who told me I owed $100 for a bad tire pressure sensor - I told him…”
“What an incredible, fast quality service with very good prices and unmatched GREAT service.”
“I recently bought a new truck and had a slow leak that I brought to Chad first thing in the morning as they opened and it got fixed an hour and a half later.”
“Great experience buying new tires for 1 of my company trucks.”
“Then they don't check to see if it was still leaking, well it was .”
“It was a very pleasant experience from start to finish and I highly recommend them.”
“Kind and honest staff, extremely quick service, very reasonable prices.”
“…uck and left , and guess what - NO TIRE PRESSURE ERROR - he tried to scam me for $100 telling me I need a new sensor battery was bad- yet it works jus…”
“Chad is easy to work with and found me the exact tire I needed on the fly & for a good price”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired J & M Tire Company for 2 kinds of job. Pick one to see what they paid and said.
When i went to J&M for a dirt bike tire repair, the gentleman was friendly and eager to try and help me. It was a very pleasant experience from start to finish and I highly recommend them. When it's time for new tires on my SUV I will be going back to J&M
These guys are the best!! Always friendly and super helpful. Makes tire buying a breeze
UNMATCHED SERVICE!!! Got a slow leak on the way home on Friday at 440pm, J&M closes at 5pm, I called they got me in to patch the tire, 15 mins later they were done. $35 paid. Jumped in car and left, drove about 0.3 miles away to the store, parked, turned off car and realized I forgot my keys at J&M counter. Now…
Great place the price is the price no suprise add ons . Shop guys are polite treat your car with respect . Front desk awesome prices are good and fast service
Outstanding experience with J&M. I bought 4 tires a year ago and was pleased with price and service. I recently bought a new truck and had a slow leak that I brought to Chad first thing in the morning as they opened and it got fixed an hour and a half later. I recommend this tire shop to anyone who wants to be taken care of.
Chad (I think that's his name) was so helpful and down to earth. It wasn't about ( him) making a million dollars like other places. I was able to get four tires that I desperately needed and for a reasonable price. I will absolutely go back!!!
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 27 | — |
| Wheel alignment | 5 | — |
4.7 ★★★★★ 450 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Good prices, professional quality job!
When i went to J&M for a dirt bike tire repair, the gentleman was friendly and eager to try and help me. It was a very pleasant experience from start to finish and I highly recommend them. When it's time for new tires on my SUV I will be going back to J&M
Best service and prices around thank you J&M crew
Very high price, mounting and balancing 4 tires cost $180
These guys are the best!! Always friendly and super helpful. Makes tire buying a breeze
Best prices around quick and easy. Very professional
Had a tire repaired. It was quick, reasonably priced.
UNMATCHED SERVICE!!! Got a slow leak on the way home on Friday at 440pm, J&M closes at 5pm, I called they got me in to patch the tire, 15 mins later they were done. $35 paid. Jumped in car and left, drove about 0.3 miles away to the store, parked, turned off car and realized I forgot my keys at J&M counter. Now 502pm and panicking bcus they close at 5pm, they answered the phone and they brought me my keys to where I was...WOW !!!!!! What an incredible, fast quality service with very good prices and unmatched GREAT service. I will be back.
Great place the price is the price no suprise add ons . Shop guys are polite treat your car with respect . Front desk awesome prices are good and fast service
Outstanding experience with J&M. I bought 4 tires a year ago and was pleased with price and service. I recently bought a new truck and had a slow leak that I brought to Chad first thing in the morning as they opened and it got fixed an hour and a half later. I recommend this tire shop to anyone who wants to be taken care of.
Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
