Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
J & M Tire Shop logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%9+0.6Momentum penalty83−1.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

J & M Tire Shop

San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 138 tire shops · 4.8★ from 230 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J & M Tire Shop is better than 81% of tire shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J & M Tire Shop is better than 74% of tire shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J & M Tire Shop is better than —% of tire shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J & M Tire Shop is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J & M Tire Shop is better than 83% of tire shops.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J & M Tire Shop is better than 9% of tire shops.F
9

Reviews for your job

Customers hired J & M Tire Shop for 2 kinds of job.

J & M Tire Shop for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 103
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Tires”

LindaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I have been coming here for almost 10years & I absolutely love J&M Tire shop. Workers are skilled. Owners are nice gentlemen. Prices are always great & they give you the best tires they have. My go to Tire Shop for sure! And what makes it even better is the Kitty! The cat there is so adorable🐈

Great priceTires
Carlos10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This place is a hidden Gem. If you bring your own oil & filter they will change your oil quickly and for a very modest rate with very friendly service.

Great priceTiresOil change
maan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I loved the service here and the price! Low prices on the tires and amazing service! I'll definitely be coming back in the future.

Great priceTires
Priscilla14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Above and beyond I recommend

Great priceTires
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Went there today and got my tire patched/plugged. They did a GREAT job and I was back on the road in no time. Highly recommended.

Reasonable priceTires
Alvaro9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fixed my flat fast and they had a shop cat!

Great priceTires
Hyunah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Super! $45 per used tire. It took less than an hour to replace all 4 tires. Balancing included. Staffs are skilled, kind and helpful. Recommend here 200%!

Customer photo from Hyunah's reviewCustomer photo from Hyunah's review
Great priceTires
Durryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is awesome. So sad I found it the same day I was leaving San Diego. Great customer service. Really nice staff.

Great priceTires
EliasLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hands down one of the best places to get your tires replaced! The staff was super friendly and welcoming the moment I arrived, and they speak both English and Spanish, which made everything even easier. They had exactly what I needed — four tires for my car — and the total price was only $190 including the tires,…

Tires
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First off, Mark is professional, honest, and trustworthy! From the first call I made and to the onsite interaction at the tire shop, Mark was kind and shared vital information on the used tires and expectations! He’s knowledgeable and continued to communicate and provide updates during the installation. The prices…

Great priceTires
Annabelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience from start to finish! The team was straightforward, transparent, and genuinely helpful when it came to selecting the right tires. I appreciated the honest guidance, it made the process easy and stress-free.

Great priceTires

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 92%Reasonable 8%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tires11—
Oil change3—

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