Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
J&S Onestop Auto Repair, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%78+18.9Value 14%60+8.5Replies to reviews 7%10+0.7Craft & service penalty78−2.2Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

J&S Onestop Auto Repair, Inc.

Los Angeles, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #323Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 219 Google reviews

📞 Call (323) 857-1900Request a call back

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&S Onestop Auto Repair, Inc. is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&S Onestop Auto Repair, Inc. is better than 78% of auto repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&S Onestop Auto Repair, Inc. is better than 78% of auto repair shops.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&S Onestop Auto Repair, Inc. is better than 60% of auto repair shops.B
60
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&S Onestop Auto Repair, Inc. is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&S Onestop Auto Repair, Inc. is better than 10% of auto repair shops.F
10

Reviews for your job

Customers hired J&S Onestop Auto Repair, Inc. for 8 kinds of job.

J&S Onestop Auto Repair, Inc. for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#197 / 241
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Brakes”

EricLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

For over 20 years, John and his team had provided the best of the best service. Oil changes, tire patch ups, and most recently, battery replacement for my Lexus GS. Always reliable, always friendly, always professional.

Reasonable priceTiresAuto battery replacementBrakes
Z6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

John at J&S Auto is the most trustworthy and friendly mechanic I’ve found in LA. He explains everything, shows you exactly what’s going on with your car, and never pushes work you don’t need. When I came in with a rear brake caliper that was dragging after a fresh caliper, he was upfront that he wasn’t 100% sure of…

Great priceAuto brake repairBrakesOil change
IYALocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

It was our first time with J&S and glad we did. The owner explained well what’s happening in our car and how to take care of it being on 100k milleage. He even offered to check it when we mentioned we plan for a long drive. Thank you, John!

Reasonable priceSteering & suspension repairAuto brake repairVehicle Inspection
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John has worked on my elderly mom's old car over the years. He is the most honest mechanic. Not only is he a reliable , super knowledgeable mechanic, but he is truly a genuine person.

BrakesAuto engine diagnosticGeneral repairs & maintenance
Antoine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John has been my go-to guy for almost 20 years now. I've had more than 5 different vehicles, and he is very savvy just about all of them. He is super kind, and he'll make sure your car is back to normal before it leaves the lot. And your 100% satisfaction too!

BatteryBrakesAuto engine diagnostic+ Professionalism
TracieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto battery maintenanceAuto battery replacementBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 50%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change17—
General repairs & maintenance8—
Brakes6—
Tires4—
Auto engine diagnostic4—
Auto battery replacement2—
Battery2—
Auto brake repair2—

Compare with

26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA logo26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CAExperts Score 93Los Angeles · 4.93★Superformance Foreign Auto Repair logoSuperformance Foreign Auto RepairExperts Score 91Los Angeles · 4.93★Westside Mobile Mechanics | Car Battery Replacement, Brakes, Jumpstart and More logoWestside Mobile Mechanics | Car Battery Replacement, Brakes, Jumpstart and MoreExperts Score 91Los Angeles · 4.90★