J&S Onestop Auto Repair, Inc. logo

J&S Onestop Auto Repair, Inc.

Auto repair shop · Los Angeles, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%78+18.9Value 14%60+8.5Replies to reviews 7%10+0.7Craft & service penalty78−2.2Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#323 of 348 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 7%
4.8 ★★★★★ 219 Google reviews · 13 photos
91%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

J&S Onestop Auto Repair, Inc. at a glance

Google reviewers rate J&S Onestop Auto Repair 4.8 out of 5 stars based on 219 reviews. Positive feedback highlights the owner’s honesty, fair pricing, and detailed explanations for services like oil changes, brake repairs, and diagnostics. Customers frequently praise the shop for avoiding unnecessary upsells and providing fast, friendly service. However, several low-star reviews criticize the owner for being rude or dismissive, citing instances where staff refused to inspect vehicles or disputed warranty claims.

  • Google rating: 4.8 out of 5 from 219 reviews (91% five-star).
  • Reviews on this page: 219 Google reviews (156 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Auto Repair Shop serving Los Angeles, California.

Data from Google, last updated November 1, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction81Reliability78Craft & service78Value60Momentum100Replies to reviews10Satisfaction: 81 (median 89)Reliability: 78 (median 86)Craft & service: 78 (median 99)Value: 60 (median 100)Momentum: 100 (median 100)Replies to reviews: 10 (median 60)
This companyAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J&S Onestop Auto Repair, Inc.: 81/100 on this factor. Category median: 89.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J&S Onestop Auto Repair, Inc.: 78/100 on this factor. Category median: 86.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J&S Onestop Auto Repair, Inc.: 78/100 on this factor. Category median: 99.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J&S Onestop Auto Repair, Inc.: 60/100 on this factor. Category median: 100.B
60
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J&S Onestop Auto Repair, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J&S Onestop Auto Repair, Inc.: 10/100 on this factor. Category median: 60.F
10

Bar = this company · dark tick = category median.

Star ratings

219 Google reviews we collected

  • 5 stars19991%
  • 4 stars105%
  • 3 stars00%
  • 2 stars21%
  • 1 star84%

Praise vs complaints

Phrases our text analysis found in 156 written reviews

  • Praise27896%
  • Complaints134%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price440%
  • Reasonable550%
  • Overpriced110%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Honesty & trust7225%
  • Staff & attitude7024%
  • Price & value5419%
  • Speed & response3512%
  • Quality & results248%
  • Would recommend197%
  • Communication176%

What customers talk about

We read 156 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He thoroughly communicated all the issues and was very kind and honest throughout.”
  • “Always reliable, always friendly, always professional.”
    “Owner was rude and wouldnt even give me an opinion or check to see if I had the right oil filter in my engine.”
  • “He keeps you in the loop the whole time, pricing is fair and affordable, and he genuinely cares about doing right by his customers over making an extra buck.”
    “They overcharge and they try to make you pay for repairs you don’t need!”
  • “I visited based on a friend's recommendation, and the staff were friendly and I received quick service.”
  • “Great experience, the owner is such a awesome person, and explained all the issues my vehicle was having and showed my dad how to release the break h…”
  • “I would highly recommend going very early though, especially on a Saturday.”
    “I don't recommend this place at all.”
  • “He explains everything, shows you exactly what’s going on with your car, and never pushes work you don’t need.”

People customers mention

  • John 18 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired J&S Onestop Auto Repair, Inc. for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Pablo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I will be saying nothing new here. To echo what everyone else has stated already, this is by far the best mechanic experience I've had. For the last couple weeks, I've been dealing with recurring issues that other mechanics could not pinpoint. John asked me to leave my car overnight so that he could properly…

EricLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

For over 20 years, John and his team had provided the best of the best service. Oil changes, tire patch ups, and most recently, battery replacement for my Lexus GS. Always reliable, always friendly, always professional.

Reasonable priceTiresAuto battery replacementBrakes
Max2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience, the owner is such a awesome person, and explained all the issues my vehicle was having and showed my dad how to release the break hold system on our 2023 toyota rav 4 hybrid because my dad didn't know how the system worked. Such a great experience

Z6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

John at J&S Auto is the most trustworthy and friendly mechanic I’ve found in LA. He explains everything, shows you exactly what’s going on with your car, and never pushes work you don’t need. When I came in with a rear brake caliper that was dragging after a fresh caliper, he was upfront that he wasn’t 100% sure of…

Great priceAuto brake repairBrakesOil change
markLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Honest, trustworthy mechanic. Called about an issue I thought my car had and he gave me advice on how to triage and told me he didn’t want me paying for something I didn’t need. Very impressed. Would definitely use him in the future.

IYALocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

It was our first time with J&S and glad we did. The owner explained well what’s happening in our car and how to take care of it being on 100k milleage. He even offered to check it when we mentioned we plan for a long drive. Thank you, John!

Reasonable priceSteering & suspension repairAuto brake repairVehicle Inspection

Photos

Customer reviews

4.8 ★★★★★ 219 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Pablo Guillen1 reviewTotal number of Google reviews Pablo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I will be saying nothing new here. To echo what everyone else has stated already, this is by far the best mechanic experience I've had. For the last couple weeks, I've been dealing with recurring issues that other mechanics could not pinpoint. John asked me to leave my car overnight so that he could properly diagnose the issue. I ended up needing to replace my alternator, belt, pulleys, and bearings. He did this job for me in a day and gave me a big labor discount. He thoroughly communicated all the issues and was very kind and honest throughout. Even when my alternator gave me battery issues a couple days later, John had me bring the car back and resolved the issue at no extra cost. On top of having great mechanics, this place has great human beings. One less worry in my life now. Will definitely be coming back and recommending this business.

EricLocal Guide · 29 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

For over 20 years, John and his team had provided the best of the best service. Oil changes, tire patch ups, and most recently, battery replacement for my Lexus GS. Always reliable, always friendly, always professional.

  • Price assessment: Reasonable price
  • Services: Tires, Auto battery replacement, Brakes, Battery, Oil change
Max Oh2 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience, the owner is such a awesome person, and explained all the issues my vehicle was having and showed my dad how to release the break hold system on our 2023 toyota rav 4 hybrid because my dad didn't know how the system worked. Such a great experience

Jeffrey MunozLocal Guide · 130 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just checked it out

  • Price assessment: Overpriced
  • Services: Auto power window repair
Z H6 reviewsTotal number of Google reviews Z has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John at J&S Auto is the most trustworthy and friendly mechanic I’ve found in LA. He explains everything, shows you exactly what’s going on with your car, and never pushes work you don’t need. When I came in with a rear brake caliper that was dragging after a fresh caliper, he was upfront that he wasn’t 100% sure of the cause and actually encouraged me to get a second opinion rather than replace a bunch of parts just to guess at it — i appreciated his honesty which ended up saving me real money. He keeps you in the loop the whole time, pricing is fair and affordable, and he genuinely cares about doing right by his customers over making an extra buck. Can’t recommend this shop enough. Thank you John! I’d trust him with my life.

  • Price assessment: Great price
  • Services: Auto brake repair, Brakes, Oil change
İzel ErgülenLocal Guide · 28 reviewsTotal number of Google reviews İzel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best place to go , fast and they doing good job 👏

Tim O4 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

지인 추천으로 방문했는데 친절하시고 빠르게 서비스 받을 수 있었음

  • Price assessment: Great price
  • Services: Oil change
Michelle Su12 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My regular stop for oil changes. Friendly and quick service!

  • Price assessment: Great price
  • Services: Oil change
mark manLocal Guide · 12 reviewsTotal number of Google reviews mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honest, trustworthy mechanic. Called about an issue I thought my car had and he gave me advice on how to triage and told me he didn’t want me paying for something I didn’t need. Very impressed. Would definitely use him in the future.

Jonathan Franklin2 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a great experience coming here. Great customer service.

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance, Vehicle safety inspection, Auto maintenance, Oil change

J&S Onestop Auto Repair, Inc. on Google Maps →

Business details

  • Address: 4220 W Olympic Blvd, Los Angeles, CA 90019
  • Phone: (323) 857-1900
  • Service area: Los Angeles, CA