How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREJ. G. Carpet Cleaning LLC
Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 111 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired J. G. Carpet Cleaning LLC for 5 kinds of job.
J. G. Carpet Cleaning LLC for general carpet cleaning
Clear ✕All 29 Google reviews tagged “General carpet cleaning” · showing 20
John was great to work with. He is honest, professional and knowledgeable. He took the time to walk me through what carpet stains may not lighten, which I appreciated his honesty. He was thorough and efficient. Price was reasonable and fair. We definitely will use him again!
I can’t say enough good things about John. He changed his schedule around to make it work for us so we had clean carpets before our move. He was prompt, efficient, and went above beyond to get out tough stains. The place looks ten times better than it did before he came. Wow. Highly recommend.
Great job. I want others to know the quality of your work. My daughter had lots of paint spilled on the carpet due to missing the drop cloth as she painted her paintings. I didn't expect any of it to come out. Wow, most of it is out and the little left is barely visible! Price of the room was fair, but after…
Do not look any further to get your carpet clean. please use J.G Carpet. John clean my carpets in my home. He was very professional and an expert in his job. I have white carpet in bedrooms. They were dirty and stained. they came out almost new. The step carpet was heavy soiled. he did an outstanding job and a great price. Thanks JOHN
My carpets were a disaster, we have 2 4 year old pups and an area rug. John used this back and forth brush and removed all the deep dirt, all the old stains that I thought would never come out. His prices are reasonable, and he is very professional. I have used other services, but his actually cleaned the carpets and were still gone after it dried.
Great job very efficient 20 +year old carpet came out fresh and clean,he also cleaned the grout in the kitchen and hall . We highly recommend J. G. Carpet Cleaning
Great experience! On time, professional and the carpets look great. Highly recommend J.G. Carpet Cleaning,
We have hired John to come out and clean our aunt's basement carpets twice now after our visits with our dogs. John does an AMAZING job and our aunt reports that his work is impeccable!
I just want to say this is the best my carpet has looked in many years! I had my carpet in the living room, dining area, hallway and stairs cleaned by John 2 weeks ago and waited to see if any stains came back before writing a review. My carpet is a light tan and still looks fabulous and I can’t wait until I get…
We have used John to clean carpets for quite a few years. He is very professional, ethical, and does a fantastic job. He takes his time and gets our carpets super clean. We've never had our tile cleaned in 16 years. Today he did that for us and they look brand new. It was amazing. He is very prompt and you don't…
Great job. This is the 3rd time we've used JG and we're complete satisfied. Thanks John.
I am so glad I chose John to clean my carpets. His response to my email was quick and within a few minutes I was able to set up a day and time. His communications with me were great. He sent a text to remind me the day before and a text to let me know he was on his way. He was on time and looked at what needed to be…
If it was possible to give a 10 start review I would! My husband and I bought a new house a few months ago and I thought the rugs were relatively clean. After about 3 months by 3 large dogs and toddler son had taken a toll on our stair runner and hallway carpet. When I tell you they look brand new there is no…
STOP, using the yellow van companies or rental vacuums! Call John at JG Carpet Cleaning. He was quick with carpet inquiry, great with the communication and very friendly but the best part is the work he performed. After the passing of our dog who had bladder cancer caused some stains and smells it needed serious…
John was very responsive, professional, and did a very thorough job. He told me in advance of any potential problem areas (stains that might not come out) so we had clear expectations. Very Impressive! No need to look elsewhere; we have found the best!
I am so absolutely thrilled that I came across John. The reviews are excellent, but his work speaks for itself. He was so kind when I called and was trying to figure out what services were needed. He got me in within 2 days (our schedules just happened to overlap perfectly) and he gave me the quote instantly before…
John was great all around; he returned my call right away, made making the appointment easy, showed up on time, and perhaps most importantly, did an amazing job cleaning our carpets. Highly Recommend and will use again.
I had my bedroom carpet and an area rug cleaned I was very pleased with the results!! John was courteous, professional, and timely, his fees were very reasonable too. I will use his services again and recommend him to anyone who wants a good quality job done. Thanks again J.G.Carpet Cleaning Lorraine
John was great. Friendly, honest, and knowledgeable! So happy I read his other reviews and went with him to clean our carpets. He even took the extra time to dry vacuumed as much excess water as possible to help with the drying time. Would certainly recommend and will use again when the day comes!!
Super friendly! Super knowledgeable! Will use again. Strongly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 29 | $170–$334 |
| Pet stain & odor removal | 19 | $146–$348 |
| Carpet steam cleaning | 10 | $170–$334 |
| Area rug cleaning | 10 | $170–$447 |
| Upholstery cleaning | 8 | $183–$347 |