Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
J J Kokesh & Son Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty70−3Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

J J Kokesh & Son Inc

Des Peres, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.7★ from 280 Google reviews

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Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.J J Kokesh & Son Inc is better than 79% of drain cleaning services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.J J Kokesh & Son Inc is better than 63% of drain cleaning services.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.J J Kokesh & Son Inc is better than 70% of drain cleaning services.B
70
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.J J Kokesh & Son Inc is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.J J Kokesh & Son Inc is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.J J Kokesh & Son Inc is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired J J Kokesh & Son Inc for 8 kinds of job.

J J Kokesh & Son Inc for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$613
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Shower repair”

joshuaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

what an excellent experience... from the dispatcher / scheduler to the prompt and professional rendering of services!! our plumber from kokesh was able to see us quickly, which was a real bonus. he phoned ahead which helped me to make sure we were ready for him... and he was direct, effective and solved our…

Paid $100–200Great priceShower repair
Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is a new-to-me house and I had a lot of questions. As with many older homes, not everything was quick and easy. Billy patiently worked out the details, made the necessary updates and was always pleasant and explained the process. I would definitely call them again!

Paid $1,000+Reasonable priceFaucet repairOutdoor plumbing system repairShower repair
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick service & showed up on time!

Shower repair+ Punctuality+ Quality+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Kokesh plumbing for many years, and I have had nothing but great experiences. Recently my father needed some plumbing work done at his home. After waiting weeks of trying to schedule his plumber he gave up on them and called Kokesh. The next day Kokesh was on site and took care of all his problems.

RemodelingFaucet installationWater heater installation+ Responsiveness+ Punctuality+ Professionalism
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used JJ Kokesh and Son for a number of recent plumbing projects. Their team members are always prompt, professional, and knowledgeable, and their pricing seems reasonable in comparison to the competition. Highly recommend this company.

Toilet installationShower repairWater tank installation+ Responsiveness+ Punctuality+ Quality
Charles5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used JJ Kokesh and Son plumbing for several years and many jobs. They have always been highly responsive, the work is of excellent quality and professional. Each of their plumbers are experienced with many years of service and are extremely knowledgeable. Great work, great value.

Faucet installationGarbage disposal installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Wayne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job. The plumber was on- time and fixed the problem with no drama.

Plumbing fixture installationShower repair
EliLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We recently relocated to the area and needed a few plumbing issues addressed in our new home. We wanted to support a local and family owned business and spent a long time researching and reviewing recommendations on the web and social media. We narrowed down the list to three and called all three and left messages.…

Plumbing fixture installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
RayLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike was the BEST plumber we have ever had in our home. He was on time, professional, discussed each problem we were having and fixed virtually everything on a long list spending all day with us. He fixed things handymen had just messed up when the handymen basically wasted our time and money previously. No more…

Toilet installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
MelissaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All of the staff & Kokesh Plumbing is so helpful. I was able to pick out a kitchen faucet on Moen's website & they were able to order if for me through their supplier. The faucet is beautiful!

Customer photo from Melissa's review
Plumbing leak detectionRemodelingFaucet installation+ Responsiveness+ Punctuality+ Quality
Stacy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The BEST service in the city!!! They came right out and had my shower back up and not leaking in no time. The plumber was professional and helpful. For any plumbing issues they will be my first call. Could not have had better service!!!

Shower repair+ Responsiveness+ Punctuality+ Quality
Carol3 years ago★★★★★

Rating only, no written review.

Shower repairService not listed+ Responsiveness+ Punctuality+ Professionalism
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installationShower installationFaucet repair+ Responsiveness+ Punctuality+ Quality

Price

$529+5% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 62%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair27$353–$1.4k
Toilet repair27$239–$680
Faucet repair22$228–$585
Water heater installation21$1.2k–$2.5k
Plumbing fixture installation14—
Plumbing leak repair14$248–$793
Repair water fixtures14—
Shower repair13$209–$613

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