Esperanza Campos5 reviewsTotal number of Google reviews Esperanza has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJose did an amazing job on my car , left my car looking like new
JA’s Auto Detailing
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 46 car wash servicesPosition by Experts Score among all companies we track in this category. · better than 33%
4.9 ★★★★★ 99 Google reviews · 24 photos
97%five-star reviews
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
13%reviews answered by the owner
Aug 2025latest review
JA’s Auto Detailing at a glance
Google reviewers rate JA’s Auto Detailing 4.9 out of 5 stars based on 99 reviews, with the owner responding to 13 percent of them. Customers frequently praise the mobile service for punctuality, clear communication, and reasonable pricing, noting that vehicles often appear restored to new condition after interior and exterior detailing. However, a small number of low-star reviews cite issues with incomplete work, uncommunicated additional charges, and a lack of responsiveness when attempting to resolve unfinished jobs.
- Google rating: 4.9 out of 5 from 99 reviews (97% five-star).
- Reviews on this page: 99 Google reviews (73 with written comments, 9 with photos).
- Owner responses: the business replied to 13% of reviews.
- Most recent review: August 24, 2025.
- Service: Car Wash serving Perris, California.
Data from Google, last updated October 25, 2026.
Score profile vs other car wash services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JA’s Auto Detailing: 88/100 on this factor. Category median: 93.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JA’s Auto Detailing: 77/100 on this factor. Category median: 92.B
77
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JA’s Auto Detailing: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JA’s Auto Detailing: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JA’s Auto Detailing: 89/100 on this factor. Category median: 94.A
89
Bar = this company · dark tick = category median.
Star ratings
99 Google reviews we collected
- 5 stars9697%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 73 written reviews
- Praise12398%
- Complaints22%
Topic share
How often each topic comes up in the written reviews
- Quality & results4637%
- Would recommend2822%
- Staff & attitude2218%
- Speed & response1814%
- Price & value86%
- Communication32%
What customers talk about
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jose did an amazing job on my car , left my car looking like new”
“His work is a solid 10/10, he is friendly, and his pricing is very reasonable.”
“Super kind and welcoming, definitely my go to for my car.”
“He did 3 of our vehicles in a day and even came back the next day for 2 more vehicles.”
“Jose has been serving my family for the last couple of months and has always did the best and affordable work I've ever received.”
“The time I needed with my hectic schedule was accommodated, he was very communicative, professional and the work/attention to detail was AMAZING!”
People customers mention
- Jose 11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired JA’s Auto Detailing for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jose has been taking care of my vehicles for a couple years now and this guy never disappoints! His work is a solid 10/10, he is friendly, and his pricing is very reasonable. He just spent three hours on my car and made it look better than the day I brought it home. I highly recommend this business if you are located anywhere in the socal area!
Kayra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great experience overall every time. He really pays attention to detail. Super kind and welcoming, definitely my go to for my car. Book with him!
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
He did 3 of our vehicles in a day and even came back the next day for 2 more vehicles. He did a 15 year old truck and brought it back to looking pretty new! He does amazing work!
Marissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I needed a last minute interior detail and I was able to get a next day appointment. The time I needed with my hectic schedule was accommodated, he was very communicative, professional and the work/attention to detail was AMAZING! Definitely going to book again
Niko2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jose is wonderful, he does a great job and tells me the truth about the service if I have any questions
StaviLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Jose is amazing Me and my kids trash my wife’s car and he magically fixes it lol I highly recommend Jose in fact I have him booked again
Auto detailing
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto detailing | 40 | — |
| Full body wash | 39 | — |
| Auto interior vacuuming | 36 | — |
| Interior scenting | 33 | — |
| Wheel washing | 28 | — |
| Seat shampooing | 24 | — |
| Car waxing | 20 | — |
| Steam cleaning | 15 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 99 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Joseph Jacobson1 reviewTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJose has been taking care of my vehicles for a couple years now and this guy never disappoints! His work is a solid 10/10, he is friendly, and his pricing is very reasonable. He just spent three hours on my car and made it look better than the day I brought it home. I highly recommend this business if you are located anywhere in the socal area!
Kayra Beckford6 reviewsTotal number of Google reviews Kayra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience overall every time. He really pays attention to detail. Super kind and welcoming, definitely my go to for my car. Book with him!
Response from the owner · a year ago
Thank you 🙏🏼
Brittany Miller2 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHe did 3 of our vehicles in a day and even came back the next day for 2 more vehicles. He did a 15 year old truck and brought it back to looking pretty new! He does amazing work!
Marissa M5 reviewsTotal number of Google reviews Marissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI needed a last minute interior detail and I was able to get a next day appointment. The time I needed with my hectic schedule was accommodated, he was very communicative, professional and the work/attention to detail was AMAZING! Definitely going to book again
Response from the owner · a year ago
🙏🏼
Niko Housley2 reviewsTotal number of Google reviews Niko has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJose is wonderful, he does a great job and tells me the truth about the service if I have any questions
Response from the owner · a year ago
🙏🏼
Stavi SanchezLocal Guide · 12 reviewsTotal number of Google reviews Stavi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJose is amazing Me and my kids trash my wife’s car and he magically fixes it lol I highly recommend Jose in fact I have him booked again
- Services: Auto detailing
Response from the owner · a year ago
🙏🏼
Mark McCracken3 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShowed up earlier than scheduled by four hours. I had to point out areas that were left dirty. Over charged my card by more than $12.00 after I gave him a 20% tip. I will never call him again. In response to JA's response. I asked him if he used a brush on the vacuum to clean the vents, he said he did and he "normally charges more for that." He did not ask prior to doing it and did not say he was charging extra. Also, he woke my wife up by arriving early so she was probably half asleep, not rude.
Response from the owner · a year ago
We stoped by and asked your wife rudly said she didn’t care you guys could have said no We also mentioned there was a add charge service for the level of build up from your vehicle we used brushes so therefore we charged you for the brushes We also asked you if you liked a recipe info was on that receipt 🤷🏻♂️
Noel Ferreria (leonowski)Local Guide · 11 reviewsTotal number of Google reviews Noel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCar always looks great. Always on time with appointments. Solid work and solid business. Jose does great work always.
Response from the owner · a year ago
🙏🏼
Janeva RyderLocal Guide · 16 reviewsTotal number of Google reviews Janeva has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJose just came and detailed my mini van, it looks and smells great. He even showed me hot dirty the water was after he shampooed and conditioned the carpets. I would highly recommend Jose.
Response from the owner · a year ago
Thank you 🙏🏽
Business details
- Address: 3518 Ranch St, Perris, CA 92571
- Phone: (951) 376-8996
- Website: jas-auto-detailing.square.site
- Service area: Perris, CA