How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREJack Morris an Auto Glass Now Company
Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 808 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Jack Morris an Auto Glass Now Company for 3 kinds of job.
Jack Morris an Auto Glass Now Company for auto windshield repair
Clear ✕All 218 Google reviews tagged “Auto windshield repair” · showing 40
Exceptional customer service. Service guy was super nice and professional. Did a great job and interacted with me on a good customer level. Would highly recommend!
In and out in 15 minutes. Can’t tell where the rock chip was!
I made my appointment for a Monday morning and they were very nice and got me in right away. The new windshield looks great! Thank you for the prompt service!
Your technician showed up at my office. Was very pleasant. Job was finished quickly. Receipt was emailed. Mission accomplished easily and efficiently. Happy customer!
Went to get windshield rock pecks fixed …excellent customer service and not a long wait time !!!
Great service and pricing. We had a rock chip fixed in about 30 minutes and looks fantastic!
Excellent customer service! Courteous, kind, respectful and efficient’ Highly recommend!
Goood job
The personal where very friendly and professional and timely.
Happy a small chip in the windshield. They hot us in with no waiting. Chip was fixed in a timely manner and the price was extremely reasonable!!! Very happy!!!
They do great work, but the AC was out and it was a miserable wait. I was only there for 40 minutes but someone said it has been a 3 week wait to get it fixed. So the folks there are doing great work, despite the relentless heat. (It’s September and has been in the upper 90s for weeks!)
Maybe the price could have been more reasonable thought it would be what I was quoted and didn't know they charged to remove old windshield plus additional charges.
Everything went well! Thanks!
Tyler did an amazing job. He kept great communication throughout the day so I knew when to expect his arrival. Speedy and professional at a price that beat literally everyone else’s. I can’t thank him enough.
Fast friendly service. Highly recommend
Excellent and fast customer customer service less than 40 minutes wait for the entire process of repairing the pings in my window
Very quick service. My service guy was wonderful!
The installer was professional about his work
Professional, informative, and considerate. Highly recommend these folks.
Quick service and friendly
staff were friendly and job was well done. they went above and beyond to make sure i got the best price.
Service was quick and staff was welcoming and cordial.
Great experience! Easy to schedule the repair. The technician called, showed up early and had the repair done in 10 minutes.
I was very pleased with the service and results. Chance did a great job and had a great attitude. I would highly recommend.
Quick affordable and professional..
Fast convenient well done
People were very nice very helpful. Place was really clean. Would go back
We were very pleased with the auto windshield repair at Jack Morris Auto Glass. They got to us quickly, got the job done and were reasonably priced.
The technician was wonderful and the staff at Jack Morris I enjoy doing business with them
Enjoyed working with the staff on my repairs, they handled my insurance claim completely
Jack Morris is my forever glass company!! Very friendly staff! Prices were lots lower than any of the competition! Quality company!!
Excellent job. 2 things could have made this a 5 star. 1. Communicate what time the tech is actually going to arrive. 2. Inform customers beforehand that you don't take checks any longer.
Im very satisfied with my windshield replacement Jack Morris did on my Lincoln town car. They arrived on time, and got straight to it. It was replaced in no time. I definitely recommend Jack Morris for your windshield replacement if you're looking for it to be done the right way 👍
I had an amazing experience at Jack Morris auto glass, considering the circumstances. They made me feel welcomed Immediately. They were very thorough. They even gave me a discount without me even asking for it because they understood my situation specifically and wanted to make sure that I would be safe on the…
Very pleased with work and amount of time completed. Tech was very thorough in explaining what he found and what he would do to fix problem. Stayed on it till job was finished
Headlight got tore up and dash got busted during this process
Fast professional friendly service
Technician did a great job. Very professional, looks great
Ask for Tyler he’s the best quick very professional and knows what he’s doing when he says he will be there he’s on the money!!!!
Awesome service. Got right in for repair no waiting. Great job! Very satisfied! A+++
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield repair | 218 | — |
| Auto windshield replacement | 69 | — |
| Auto side window replacement | 63 | — |
