How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREJack Morris an Auto Glass Now Company
Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 808 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Jack Morris an Auto Glass Now Company for 3 kinds of job.
Jack Morris an Auto Glass Now Company for auto windshield replacement
Clear ✕All 69 Google reviews tagged “Auto windshield replacement” · showing 40
Knowledgeable staff, courteous service. I would HIGHLY RECOMMEND
They started right at my appointment time, gave me a time estimate, and delivered on it. The ladies in the office were friendly and profesional. The guy that installed my windshield was knowledgeable and did a great job.
I had complete windshield replacements on 2 different trucks. The first truck was great! Awesome job. The second truck, they couldn't get a windshield in that was not damaged. They were able to install the 4th windshield they received. The local service office was great and took care of us getting the…
They came out and replaced the glass but my windshield wiper hose got crimped in the process. They sent someone back out and they repaired it with shrink wrap with promises to order the OEM part. It has been over a month and they have not contacted me to resolve the issue.
Professional and friendly! They do great work.
Excellent service. Great communication and quick efficient service. We needed mobile service and it was taken care of the same week. Highly recommend Trey
Very professional and took care of my glass needs very quickly! Highly recommend!
Jack Morris was awesome....Setting up the appointment was very easy. The scheduler was very friendly and professional. Very good communication throughout the process. Chance did an awesome job installing my glass. He was very professional and friendly.
Nick was great!
Great, professional service. Techs had to come out twice because of an unexpected rain shower the first day, both were personable and forthright about about issues that arose during service. Would use again.
Nice and quick service. Thank you.
Great communication start to finish. Well done and thank you!
The people are friendly and they come to you.
Great customer service. Easy time booking appt and they worked with my insurance. The while process was simple.
I bought 2 67 impala windshields they ordered and had them waiting for me as promised and I had 2 windshields installed one on a 15 ram and a 98 gmc Tyler the young man that came installed them was very professional, I’m very satisfied with jack morris glass
Lack of pride in their work and no honor in their guarantee. I have a gap in the cowl molding and windshield that I can literally put my finger in and the guy tells me that's normal and it will magically repair itself in a week or two, polyurethane cures in just a few hours and gaps don't just close themselves that…
Get service. I would highly recommend.
These guys are the real deal! I was in and out in 30 minutes! Very nice and friendly staff and very professional installers. Definitely recommend.
It was a great experience! The young man that was installing the window was very professional! He actually showed me the window before installing and told me the pros and cons. I really appreciated it I will recommend this company to my family and friends! Thank you for a well done Job! My car looks great ! Have a blessed day! Gloria Holiday
Im sorry that I cannot remember names but the gentleman who came to install my windshield was nice and professional. He also answered my questions and made sure I was informed about after care for the few days following my installation. I did pay out of pocket but I still saved alot of money! I highly recommend Jack Morris Glass!!
Chance came to my vehicle and spent about 2 hours replacing my back window which was done with care. I took my old window which was broken. Chance did a good job and I highly recommend this company Jack Morris.
They kept me comfortable and happy during my wait. They are really good people with great experience and their expectations are high for each and every customer. And I will recommend them absolutely anyone! Great customer service and care, they helped me understand the severity of my window and they made sure I got…
Great customer service and the technician was very knowledgeable.
Customer service was awesome!!!
Lovely people to work with. Fast and courteous. Came to my home and replaced in the driveway in about 30 mins. Repairman was very professional
Got an appointment quickly and the guy put the windshield in very fast.
Had the windshield replaced in my truck. The customer service was great and they got me scheduled for a quick replacement. The technician did a great job was very professional and fast. 10/10
Good competitive pricing and extremely good customer service very friendly over the phone and in person
Highly recommend
Super pleasant people, very eager to help. They worked us in with no appointment when no one else would.
Quick quality service. Highly recommend.
The young gentleman that came out to replace my windshield was very polite and professional! Did not take him no time to replace windshield and when I commented he said he usually has them done quicker than that!
I checked the prices of a few well known companies that offered lower prices initially but when it came time to pay they had tons of hidden fees. Calling Jack Morris Auto Glass was the best decision ever! From the initial phone call to the installation of my new windshield, the experience was effortless! The…
5 stars without hesitation! They were a friendly staff in the office and the technicians in the shop were pros. They were very patient with me about working around my schedule. I told them the wrong model and they still were able to get the correct size for my back glass from Memphis and would have had it done on…
Representative was very professional, very knowledgeable about replacement Called to let me know he was in route before arriving. Very pleased.
Tech was very nice and cleaned up after completing.
We were very pleased with your service. Very friendly tech guy
Staff was courteous and professional, and they completed the install quickly. Prices were competitive with other businesses I called for the job.
Timely and professional. Ashley was awesome to work with to get my vehicle back fast. Thank you.
Fast service! Great job! Great price! Friendly staff!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield repair | 218 | — |
| Auto windshield replacement | 69 | — |
| Auto side window replacement | 63 | — |
