Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Jack the Roofer logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%14+4.9Reliability 15%38+5.7Craft & service 20%66+13.2Value 10%9+0.9Momentum 8%99+7.9Track record 7%72+5Accountability 5%26+1.3Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Jack the Roofer

Centennial, CO · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 4.9★ from 346 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Jack the Roofer is better than 14% of roofing contractors.F
14
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Jack the Roofer is better than 38% of roofing contractors.D
38
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Jack the Roofer is better than 66% of roofing contractors.B
66
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Jack the Roofer is better than 9% of roofing contractors.F
9
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Jack the Roofer is better than 99% of roofing contractors.A
99
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Jack the Roofer is better than 72% of roofing contractors.B
72
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Jack the Roofer is better than 26% of roofing contractors.D
26

Reviews for your job

Customers hired Jack the Roofer for 8 kinds of job.

Jack the Roofer for skylight repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$613–$4.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Skylight repair”

Craig13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I was very impressed with the whole process of working with Jack the roofer. Jake, the estimator came out and dressed my concerns. The price was fair and they did a fantastic job. Problem solved!

Paid $1–5,000Reasonable priceSkylight repairRoof repair for storm & wind damage
Elliot6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We got a skylight repair! The contractor was AMAZING! No complaints at all! Highly recommend!

Skylight repair
Jason9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jack the roofer has been great through the whole process. They inspected the damage from a hail storm, gave an estimate, and other information. They then negotiated with the insurance company about what needed replacement. They even tried to get our gutters covered, but the insurance company would not budge since…

Skylight repairRoof repair for storm & wind damageRoof inspection
Janet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jack the Roofer removed and replaced our leaking skylights. We love our new skylights with the remote control blinds. The crew was meticulous about not damaging the yard and cleaning up each night at the end of the job. A job well done. The supervisor was communicative and let us know each job detail and what to expect.

Skylight repair+ Responsiveness+ Punctuality+ Quality
JayLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $1–2,000Great priceSkylight repairRoof repair for storm & wind damage

Price

$1.7k-84% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 69%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair42$638–$8.2k
Roof installation33$11k–$23k
Roof inspection33$539–$12k
Roof repair for storm & wind damage28$2.0k–$18k
Gutter installation18$638–$4.1k
Roof damage repair10$438–$2.7k
Attic venting8$638–$5.2k
Skylight repair5$613–$4.4k

Compare with

Beyond Roofing logoBeyond RoofingExperts Score 77Centennial · 4.97★Native Roofing & Solar logoNative Roofing & SolarExperts Score 66Centennial · 5.00★Premier Restoration & Construction logoPremier Restoration & ConstructionExperts Score 57Centennial · 4.98★