Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Jacot Plumbing, Inc. 4.9 out of 5 based on 194 reviews, with the owner responding to 99% of feedback. Customers frequently praise the company for punctual service, friendly and professional technicians, clear explanations of plumbing issues, and fair pricing for repairs like drain clogs and water heater installations. However, some low-star reviews cite high costs for specific services, such as wax ring replacements or whole-house re-pipes, and mention dissatisfaction with diagnostic fees or communication during complex projects.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
194 Google reviews we collected
Phrases our text analysis found in 137 written reviews
Price verdicts customers left with their Google review
Middle half of what 26 customers paid ($209–$845) · gold mark = category median.
How often each topic comes up in the written reviews
We read 137 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very nice man Victor answered all my questions and was very helpful.”
“He got right to work and had it running in no time.”
“Eli did a great job explaining what might be going on with our water pooling on the grass near the spa.”
“I recommend Jacot Plumbing to all my family and friends.”
“I have no idea how this business has 5 stars.”
“I’m not sure how we are going to proceed at my mom’s house but appreciate the free estimate so that we can make a decision.”
“This company is a rip off and does bad work!”
“Victor was friendly and fully explained what he was going to do and he listened when I explained the issues (not all repairman listen).”
“If you want the job done right I would only trust Jacot Plumbing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Jacot Plumbing, Inc. for 8 kinds of job. Pick one to see what they paid and said.
Every time I call Jacot Plumbing they go above and beyond I wouldn’t hesitate to call them for anything and I don’t see any reason to call any other Plumber
Jacot was great. They came out within an hour of calling. Victor was friendly and fully explained what he was going to do and he listened when I explained the issues (not all repairman listen). I really appreciated him and how quickly everything was fixed. Definitely will call again when needed.
The service provider was very professional and thorough with regard to the process. He provided detailed information as to the procedures and the process. He explained everything to me in terms that were easy to understand.
I can always count on Jacot to get the job done the 1st time and everytime. A pleasure to work with! Eli knows his craft!
We had scheduled him to come for the water heater and while waiting for him the kitchen sink plugged up. He ended up spending a good part of the day here. He got everything up and running and was neat and tidy cleaning up afterwards.
Victor was my service technician and he was so polite, kind and friendly, I felt like I had known him for a long time! He explained the process and gave me several options. His knowledge and professional demeanor was appreciated and I will highly recommend him to anyone I know who needs plumbing assistance. From a very satisfied customer!!!
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 26 | $205–$478 |
| Plumbing leak detection | 16 | $54–$495 |
| Toilet repair | 12 | $209–$607 |
| Plumbing pipe repair | 10 | $305–$1.1k |
| Plumbing fixture installation | 7 | — |
| Outdoor plumbing system repair | 6 | $321–$1.0k |
| Faucet installation | 6 | $292–$786 |
| Water heater installation | 6 | $1.2k–$2.4k |
4.9 ★★★★★ 194 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service!
Thank you for you 5-star review, Daniel! This is the type of service we strive to provide every time. We appreciate your business and hope to become your go to plumber!
Once again Jacot Plumbing was there for us. James came out to service our garbage disposal. He got right to work and had it running in no time. He was super nice and very kind. Thanks for always coming through for us
Thank you so much for the wonderful review, Cherie! We're thrilled that we could come to your rescue and get the problem solved so quickly. Matt is a valued member of our team, and we're glad to hear that his professionalism and kindness made a stressful situation much easier for you. We appreciate you calling us and putting your trust in Jacot Plumbing. We're always here to help whenever you need us! You call; we deliver!
Excellent friendly and professional service! Family owned and operated and are knowledgable and fairly priced, with many years of experience.
Thank you, Terri for your valuable feedback! We appreciate your business and are happy to hear of the excellent service you received!
The service tech was great .
Thank you for the 5-star review, Roland! We are so glad to hear that our service technician, Justin provided great service while handling your leak detection. We truly appreciate your business and are always here if you need anything in the future!
Francisco arrived on time. He was friendly yet professional. He completed the installation of the filter housing for the tankless water heater in a timely manner and left the area clean.
Thank you so much, Cindee! We are glad to hear that Francisco provided punctual, professional, and clean service while installing your tankless water heater filter housing. We appreciate your business and look forward to helping you with any future plumbing needs!
Very knowledgeable, very friendly.
Thank you so much for the great review, Mark! We’re happy we could provide friendly and knowledgeable service. Thanks for choosing us for your plumbing needs!
Every time I call Jacot Plumbing they go above and beyond I wouldn’t hesitate to call them for anything and I don’t see any reason to call any other Plumber
Thank you so much for the kind words and for being such a loyal customer, David! Knowing that you trust us completely for all your plumbing needs means the world to our team. We're always here whenever you need us—thanks again for being part of the Jacot Plumbing family!
Eli did a great job explaining what might be going on with our water pooling on the grass near the spa. He took photos, walked the property and confirmed that there was a water leak and gave a few different options and next steps we might want to take. I’m not sure how we are going to proceed at my mom’s house but appreciate the free estimate so that we can make a decision. Thank you for a great experience Eli.
Thank you so much for this wonderful feedback, Carrie! We are absolutely thrilled to hear about your great experience with Eli. We are incredibly proud of Eli for taking the time to thoroughly walk the property, take photos, and make sure everything was clearly explained. Providing clear options and a free estimate is exactly how we like to help our customers feel informed and comfortable with their next steps. Please take all the time you and your mom need to decide how you'd like to proceed. Whenever you’re ready, we are here to help. Thank you again, and we’ll be sure to pass your kind words along to Eli!
Best plumbing company ever!!!!
Thank you so much, Elena! We are absolutely thrilled to read your review! Hearing that we are the "best plumbing company ever" is the ultimate compliment for our entire team. I'll make sure to pass the kudos along to our technician, Jesse. We love what we do and knowing that we hit the mark for you makes our day. Thank you for choosing us and for taking the time to share your enthusiasm!
Very nice man Victor answered all my questions and was very helpful. And went way above the call of duty.
Thank you so much for the 5-star review, David! We are incredibly proud of Victor for going above and beyond to make sure all your questions were answered and that you were well taken care of. Providing helpful and exceptional service is exactly what we strive for, and I will be sure to pass along your kind words to Victor and the rest of the team. Please don't hesitate to reach out if you ever need anything else!
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
