How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREJake's Auto & Truck Repair
Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 540 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Jake's Auto & Truck Repair for 8 kinds of job.
Jake's Auto & Truck Repair for a/c installation & repair
Clear ✕All 16 Google reviews tagged “A/C installation & repair”
This was my second time to take my truck to this shop and it was an awesome experience. I have been smelling coolant inside my cabin so I took it to their shop. It only took 2 days for them to fix it and worked with my warranty company to help pay for the expenses. I only had to pay one-fourth of the total cost…
Amazing experience they really do go above and beyond to help their customers.
Services were very professionally done and in a timely manner. I will definitely use them again for any future auto needs!
They took great care of both me and my car. I would highly recommend Jakes for any car repair trouble.
Great overall work that was professional and perfect
Jake's Auto always does quality work and their mechanics are the best. They have always gone above and beyond, their staff is knowledgeable, and the business is dedicated to delivering top service. If you want it fixed right visit Jake's Auto & Truck Repair.
They were great and aggressive on making sure the AC worked properly. They also pointed out other issues that we need to fix in the future.
Very thoughtful inspection and thorough work on my Jeep as if it was their own. They did everything I requested & are very open about any process. Jake’s Auto naturally kept me involved, it all around felt like a very healthy business, giving me peace of mind. They will gladly put your budget and decisions on…
They had replaced my entire air conditioning system on my Lincoln MKX approximately two years ago, and are standing 100% behind their warranty with parts and labor upon some recent failing air problems. Working once again with a promise to keep working and stand behind through this next summer, especially since we…
Best customer service! We needed the A/C fixed on a 2005 Ford Excursion in preparation for a long trip from UT to FL. They were able to get us in and out in less than 3 hrs! Excellent communications since we had to move the appointment and they still got it fixed. Highly recommended!!!
Wow. Jake's reminds me of the old service stations. A home town feel with awesome technology. But of course the best was Crystal and Monica. Thanks for everything.
Awesome to work with, they kept me Informed regarding some complications!!
I went to Jake's because of their great reviews and they did not disappoint. From the beginning, Monica and Crystal were extremely professional and polite. They offered to take me in to work (I've never had a mechanic offer that for free) and pick me up. I loved the detailed report they provide after inspection.…
UPDATE: I've had a couple more chances to go back to Jake's and, I've got to be honest, I think they're mistaking me for someone important. They've returned my calls after hours, gone out of their way to do research I should've done myself, and simply go above and beyond with every interaction. I should probably let…
Crystal and the others at Jake's Auto were nothing short of exceptional. Top level customer service. After a nightmare experience with another mechanic in town, we took our van to Jake's for extensive repairs. Crystal was extremely attentive, candid, responsive, and professional. We had a great experience with…
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 88 | — |
| Oil change | 55 | — |
| Wheel alignment | 40 | — |
| Steering & suspension repair | 39 | — |
| Auto engine diagnostic | 37 | — |
| Brakes | 35 | — |
| Engine repair | 29 | — |
| Vehicle Inspection | 25 | — |
