Experts Reviews · Company report
Jake's Auto & Truck Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Jake's Auto & Truck Repair

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 540 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jake's Auto & Truck Repair is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jake's Auto & Truck Repair is better than 88% of auto repair shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jake's Auto & Truck Repair is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jake's Auto & Truck Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jake's Auto & Truck Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jake's Auto & Truck Repair is better than 71% of auto repair shops.B
71

Reviews for your job

Customers hired Jake's Auto & Truck Repair for 8 kinds of job.

Jake's Auto & Truck Repair for auto emissions testing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto emissions testing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Auto emissions testing”

ElenaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jake’s Automotive is on the East side of I-15, halfway between Bangerter & 12300 South, where you’ll exit right and staying in the ‘RIGHT” lane. THE 1st light you come to is ‘State Street’. Make sure you stay in the far right lane; as you’ll be making another immediate right turn at the light, heading South, about…

Customer photo from Elena's reviewCustomer photo from Elena's reviewCustomer photo from Elena's reviewCustomer photo from Elena's review
Great priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I moved to Draper 8 years ago. I asked all my new neighbors for a recommendation for good auto repair center that I could trust. The name that came up repeatedly was "Jake's Auto & Truck Repair." So that's where I went and that's where I've been going for the last 8 years for my personal cars as well as my two…

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
ScottLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

- Updating, still seriously impressed with the work that Jake's does, if you are looking for a shop that is amazing at what they do, treats people well and that stands behind their work take you car/truck whatever here. Lets be honest I am picky about who works on my vehicles. I know how to do 99% of the work but…

Reasonable priceGeneral repairs & maintenanceElectricalAuto engine diagnostic
Sarah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Always have the best experience at Jake's. They're friendly, informative, and always take great care of my car. Highly recommend.

Oil changeTire rotations
Connie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jake’s always always goes above and beyond when it comes to the service of your car

Auto emissions testingVehicle safety inspectionOil change
Rebecca14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They are the Best‼️‼️‼️. My new home for my car needs. Thank you!

Auto A/C rechargeVehicle InspectionTransmission repair
Stuart8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

This truly is the friendliest auto repair shop in draper.

Great priceGeneral repairs & maintenance
Art6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

As usual, quick, competent, thorough. This is the shop you want to take care of your vehicle,

Reasonable priceAuto emissions testing
Jael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jake's is great! They send detailed inspections and are super open about what needs done, why it needs done, and how urgent it is. They're always willing to give you a ride to wherever you need to be after you drop your car off (thanks again, Spencer)! This time when I dropped my car off, I had some things later in…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I went to Jake’s yesterday for my first time, I only needed to get an inspection for a branded title car, emissions and vin verification but it was an awesome experience! Everyone was great, super customer service and got through it all in less than an hour. I will go there again for sure!!

Great priceVehicle InspectionAuto emissions testingVehicle safety inspection
TimLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Amazing experience they really do go above and beyond to help their customers.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Connie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love this place. And the employees.

Auto emissions testingGeneral repairs & maintenanceVehicle Inspection+ Punctuality+ Quality+ Professionalism
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake's Auto always does quality work and their mechanics are the best. They have always gone above and beyond, their staff is knowledgeable, and the business is dedicated to delivering top service. If you want it fixed right visit Jake's Auto & Truck Repair.

A/C installation & repairAir & cabin filter replacementAuto emissions testing
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love Jake’s Auto and Truck repair! They are literally the friendliest repair place. Not only that they are honest, very good at what they do, they explain everything, they stand by their work, and they don’t recommend things that aren’t necessary. We have all experienced pushy oil change places where you feel…

Air & cabin filter replacementAuto brake repairAuto emissions testing+ Punctuality+ Quality+ Professionalism
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I am new to Utah and found Jakes Auto repair. They are amazing. Take pictures of your entire vehicle and go over any concerns. No pressure and very knowledgeable. Highly recommend!

Auto emissions testingOil change
Chad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They got me in on short notice to do my emissions and were done quick. Best shop in Draper. I am a customer for life.

Auto emissions testingService not listed+ Quality+ Professionalism+ Value
Ken6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Booked a last minute emissions test and the got me in and done fast. Alway great service.

Auto emissions testing
Callie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake’s is amazing. I worked at Valet Auto Body next door for about 10 years and I’ve taken my cars to them for service. They’re always welcoming, which is often a miss at businesses these days. They communicate well and they won’t jerk you around. I appreciate family owned and ran businesses as well.

Air & cabin filter replacementAuto A/C rechargeAuto battery maintenance
K5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We've been customers with Jake's Auto & Repair since June 13, 2016. We'd been camping & the alternator went out on our 2012 Grand Caravan. The folks at Jake's took excellent care of us. They replaced the worn out alternator with a top of the line manufactured rebuilt one. Recently, That same alternator wore out.…

Auto A/C rechargeAuto emissions testingGeneral repairs & maintenance
Cadence4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly staff, super quick service (I let them know I was in a hurry to get back to work and the appointment was less than 20 minutes start to finish! Incredible!), and great pricing. Highly recommend them!

Auto emissions testing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 60%Overpriced 2%Not sure 0%

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