How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREJake's Auto & Truck Repair
Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 540 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Jake's Auto & Truck Repair for 8 kinds of job.
Jake's Auto & Truck Repair for auto engine diagnostic
Clear ✕All 38 Google reviews tagged “Auto engine diagnostic”
I felt like they treared me with honesty. The mechanic even came out to the lobby and spoke with ne and gave me some tips that would help me get some additional miles out of ny Jeep.
Jake’s Automotive is on the East side of I-15, halfway between Bangerter & 12300 South, where you’ll exit right and staying in the ‘RIGHT” lane. THE 1st light you come to is ‘State Street’. Make sure you stay in the far right lane; as you’ll be making another immediate right turn at the light, heading South, about…
I moved to Draper 8 years ago. I asked all my new neighbors for a recommendation for good auto repair center that I could trust. The name that came up repeatedly was "Jake's Auto & Truck Repair." So that's where I went and that's where I've been going for the last 8 years for my personal cars as well as my two…
This is the only place I have my cars and truck serviced. Just now drove from Saint George to have my Toyota Tacoma truck 100 thousand mile service. Can trust repairs to be completed at a fair price.
I'd recommend anyone on the south end of the valley to use Jakes. Always fair, tells me what's coming up before it's an issue, tells me when I DON'T need a service even when I was expecting it. (Specifically, a ways back I was expecting brakes going in. I was planning on it. They were happy to do it but recommended…
Everyone was thorough, professional and kind!
- Updating, still seriously impressed with the work that Jake's does, if you are looking for a shop that is amazing at what they do, treats people well and that stands behind their work take you car/truck whatever here. Lets be honest I am picky about who works on my vehicles. I know how to do 99% of the work but…
Jake’s Auto went the extra mile by showing me the old fluids they changed out. They explained in detail what they found and gave me recommendations to follow I might want I found them to be fair priced and courteous. What more could you want?
Always have the best experience at Jake's. They're friendly, informative, and always take great care of my car. Highly recommend.
Amazing experience they really do go above and beyond to help their customers.
They have done it again! I am so pleased with Jakes auto. My car was having engine issues with sputtering and the check engine light being on, I took my car to the dealer and they weren’t able to diagnose my problem. I dropped my car off at Jakes and not only did they diagnose the problem quickly but also had the…
Jake's Auto always does quality work and their mechanics are the best. They have always gone above and beyond, their staff is knowledgeable, and the business is dedicated to delivering top service. If you want it fixed right visit Jake's Auto & Truck Repair.
I love Jake’s Auto and Truck repair! They are literally the friendliest repair place. Not only that they are honest, very good at what they do, they explain everything, they stand by their work, and they don’t recommend things that aren’t necessary. We have all experienced pushy oil change places where you feel…
Monica is amazing. She goes above and beyond for us every time we bring in a vehicle. Would definitely recommend Jake’s auto and truck repair to anyone in the area
I definitely recommend Jake’s if you are looking for a local family friendly establishment with integrity and GREAT service!
We had a bit of an emergency, they got us in and out same day! This is not the first time they been our heroes! Thanks again for the outstanding service!
Jake’s is amazing. I worked at Valet Auto Body next door for about 10 years and I’ve taken my cars to them for service. They’re always welcoming, which is often a miss at businesses these days. They communicate well and they won’t jerk you around. I appreciate family owned and ran businesses as well.
My truck had a bunch of problems and everyone at Jake's was AMAZING!! It was as fast as possible with constant updates and information. I was so happy with the quality of work and customer service.
Repaired faulty wires on hand break issue. Great service and so easy … it’s nice that you get these businesses that want to help and appreciate their customers. Everyone i spoke to was amazing, this is where you go when you need good honest reliable service.
Jake's always takes great care of us. They are very easy to work with. I have never felt that they are in this for themselves, but there to help me. It's a nice feeling from an auto shop. I have towed my car from 100 miles away to make sure that I got it to a shop that was fair and transparent. Thank you Monica for the wonderful shop.
Jake’s auto is fantastic. They always communicate through the entire process and handle issues with integrity and transparency.
I love going here for help with our car. WThey communicate really well with you and send you a super detailed diagnosis with your car’s problems. They are very transparent about the cost of repairs so that there are no surprises and they do a great job fixing the problems and making sure the car is safe to drive.
Jakes is the “go to” for repairs on my Tundra. They carefully diagnosed the problems and scheduled a timely fix. Crystal finds ways to keep costs low - by searching other sources for parts than the dealer and by checking into parts that could be warranted. The extra mile on service is greatly appreciated and the…
The front desk people are very sweet and the mechanics were able to get all the stuff I needed done within the day! I love this place!
Krystal and the techs were so unbelievably helpful. They went above and beyond to make sure we were taken care of, and that our van was thouroughly checked over even though we had mentioned we probably wouldnt be doing any work at this time.
We've been using Jake's for all our vehicles for many, many years. They are very professional, friendly, and have always treated us fairly. Their recommendations are always honest. I've had them also evaluate used vehicles for me and they probably saved me thousands on honest appraisals and comments.
My car is my life, without it I can't support my family. I don't think my car would even be on the road now if my father hadn't sent me here. They've made sure I was safe working and driving my little one. They took care of us in a difficult time with compassion and skill. It's a great experience every time I come…
Wow. Jake's reminds me of the old service stations. A home town feel with awesome technology. But of course the best was Crystal and Monica. Thanks for everything.
I can’t say enough good things about Jake’s auto repair. My car broke down on my way to work from slc to Orem, and luckily there was a cozy repair shop less than a mile off I-15. I was warmly greeted and listened to by the woman there and explained my issue. I’m sure I came across frazzled and and stressed, but…
This place surprise me, they are fantastic. The 2 ladies on the front desk are amazing, the mechanic guys are super professional and have a solid knowledge about cars.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 88 | — |
| Oil change | 55 | — |
| Wheel alignment | 40 | — |
| Steering & suspension repair | 39 | — |
| Auto engine diagnostic | 37 | — |
| Brakes | 35 | — |
| Engine repair | 29 | — |
| Vehicle Inspection | 25 | — |



