Experts Reviews · Company report
Jake's Auto & Truck Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Jake's Auto & Truck Repair

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 540 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jake's Auto & Truck Repair is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jake's Auto & Truck Repair is better than 88% of auto repair shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jake's Auto & Truck Repair is better than 96% of auto repair shops.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jake's Auto & Truck Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jake's Auto & Truck Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jake's Auto & Truck Repair is better than 71% of auto repair shops.B
71

Reviews for your job

Customers hired Jake's Auto & Truck Repair for 8 kinds of job.

Jake's Auto & Truck Repair for auto engine tuning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine tuning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Auto engine tuning”

ScottLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

- Updating, still seriously impressed with the work that Jake's does, if you are looking for a shop that is amazing at what they do, treats people well and that stands behind their work take you car/truck whatever here. Lets be honest I am picky about who works on my vehicles. I know how to do 99% of the work but…

Reasonable priceGeneral repairs & maintenanceElectricalAuto engine diagnostic
JamesLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jake’s Auto went the extra mile by showing me the old fluids they changed out. They explained in detail what they found and gave me recommendations to follow I might want I found them to be fair priced and courteous. What more could you want?

Reasonable priceAuto engine diagnosticAuto engine tuningEngine repair
TimLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Amazing experience they really do go above and beyond to help their customers.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They have done it again! I am so pleased with Jakes auto. My car was having engine issues with sputtering and the check engine light being on, I took my car to the dealer and they weren’t able to diagnose my problem. I dropped my car off at Jakes and not only did they diagnose the problem quickly but also had the…

Auto engine diagnosticAuto engine tuning
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake's Auto always does quality work and their mechanics are the best. They have always gone above and beyond, their staff is knowledgeable, and the business is dedicated to delivering top service. If you want it fixed right visit Jake's Auto & Truck Repair.

A/C installation & repairAir & cabin filter replacementAuto emissions testing
Travis9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super professional, and very informative. I have had multiple people refer me to this Mechanic. For sure was not disappointed. Will be using them in the future.

Auto engine tuning
DougLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I Love Jakes Auto! I have used them for years and they are the best auto repair shop in Utah, bar none. Monica (owner) is amazing. She always takes personal interest in me as a customer. She and Crystal know more about cars than I do and are always able to diagnose my problem and fix it quickly and reasonably.…

Engine repairAuto engine tuningVehicle safety inspection
Randy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Very pleased.

Auto engine tuning
Callie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jake’s is amazing. I worked at Valet Auto Body next door for about 10 years and I’ve taken my cars to them for service. They’re always welcoming, which is often a miss at businesses these days. They communicate well and they won’t jerk you around. I appreciate family owned and ran businesses as well.

Air & cabin filter replacementAuto A/C rechargeAuto battery maintenance
BenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome people to work with! Forthright and up front regarding repairs and cost.

Steering & suspension repairAuto engine tuningWheel alignment
Jared5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

These guys did a fantastic job with my car and were very helpful throughout the service. My car really needed a maintenance overhaul and now I have my go-to shop. Thank you!

BrakesGeneral repairs & maintenanceOil change+ Quality+ Professionalism+ Value
Bradley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Krystal and the techs were so unbelievably helpful. They went above and beyond to make sure we were taken care of, and that our van was thouroughly checked over even though we had mentioned we probably wouldnt be doing any work at this time.

Auto engine diagnosticGeneral repairs & maintenanceAuto engine tuning+ Quality+ Professionalism+ Value
Neil7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've been using Jake's for all our vehicles for many, many years. They are very professional, friendly, and have always treated us fairly. Their recommendations are always honest. I've had them also evaluate used vehicles for me and they probably saved me thousands on honest appraisals and comments.

BatteryAir conditioningAuto engine diagnostic+ Quality+ Professionalism+ Value
Torrey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were amazing!!! In all my years Of using mechanics I have never had a single one show me pictures of the needed repairs and of the parts. The transparency was amazing. They were so honest and genuinely cared for me old van. It was awesome!

General repairs & maintenanceSteering & suspension repairAuto engine tuning+ Quality+ Professionalism
Loulou7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

BEST EXPERIENCE WITH A MECHANIC EVER. 1. Monica and Crystal both went out of their way to help me understand the process, to treat me fairly, and to help me with transportation to and from my house when my car was being repaired. 2. I didn’t feel like I had to put up my guard. They didn’t treat me differently…

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This Auto is my to go to repair, inspect, and tune my car! Recently, I relocated to DC. Of course, I wanted to stop at this Auto Shop for the entire car inspection to ensure that the trip will be safe and smooth. It's concluded that the trip was very and very smooth! No problem at all as what they have predicted…

Auto engine tuning+ Punctuality+ Quality+ Professionalism
Brent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Rating only, no written review.

Auto engine diagnosticElectrical repairEngine repair+ Punctuality+ Professionalism+ Value
bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BatteryBrakesAuto engine tuning
Daniel5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 60%Overpriced 2%Not sure 0%

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