How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREJake's Auto & Truck Repair
Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 540 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Jake's Auto & Truck Repair for 8 kinds of job.
Jake's Auto & Truck Repair for brakes
Clear ✕All 36 Google reviews tagged “Brakes”
Jake’s Automotive is on the East side of I-15, halfway between Bangerter & 12300 South, where you’ll exit right and staying in the ‘RIGHT” lane. THE 1st light you come to is ‘State Street’. Make sure you stay in the far right lane; as you’ll be making another immediate right turn at the light, heading South, about…
I love this place - "The Friendliest Little Repair Shop in Draper"! I love the test update and then the report on everything the checked along with pictures. They are honest and truly are friendly. I refer anyone looking for a dependable repair shop to Jake's.
I moved to Draper 8 years ago. I asked all my new neighbors for a recommendation for good auto repair center that I could trust. The name that came up repeatedly was "Jake's Auto & Truck Repair." So that's where I went and that's where I've been going for the last 8 years for my personal cars as well as my two…
Nice to have a local mechanic that can get things done in a trustworthy and reasonable way
I'd recommend anyone on the south end of the valley to use Jakes. Always fair, tells me what's coming up before it's an issue, tells me when I DON'T need a service even when I was expecting it. (Specifically, a ways back I was expecting brakes going in. I was planning on it. They were happy to do it but recommended…
- Updating, still seriously impressed with the work that Jake's does, if you are looking for a shop that is amazing at what they do, treats people well and that stands behind their work take you car/truck whatever here. Lets be honest I am picky about who works on my vehicles. I know how to do 99% of the work but…
Always have the best experience at Jake's. They're friendly, informative, and always take great care of my car. Highly recommend.
I’ve been taking my cars into Jake’s for 20 years and their great service keeps me coming back. They do a great job at communicating to the customer about any issues that they may find as well as provide great solutions to the problem. They look out for their customers by making sure they get the best value for…
I have Jake’s Truck and Auto do all service on all my vehicles. Never have I been disappointed.
Amazing experience they really do go above and beyond to help their customers.
They always do what needs to be done and do it right. Never had a problem with the work they do!
Jake's Auto always does quality work and their mechanics are the best. They have always gone above and beyond, their staff is knowledgeable, and the business is dedicated to delivering top service. If you want it fixed right visit Jake's Auto & Truck Repair.
I love Jake’s Auto and Truck repair! They are literally the friendliest repair place. Not only that they are honest, very good at what they do, they explain everything, they stand by their work, and they don’t recommend things that aren’t necessary. We have all experienced pushy oil change places where you feel…
Jake’s is amazing. I worked at Valet Auto Body next door for about 10 years and I’ve taken my cars to them for service. They’re always welcoming, which is often a miss at businesses these days. They communicate well and they won’t jerk you around. I appreciate family owned and ran businesses as well.
My truck had a bunch of problems and everyone at Jake's was AMAZING!! It was as fast as possible with constant updates and information. I was so happy with the quality of work and customer service.
This is not a B.S. fake review I had a CV axle go out and asked them to upgrade to avoid future replacement they got something really good I believe a Detroit axle their work is seamless I love it also my idler pulley just melted and the replacement was a little more than expected but when I looked under the hood…
Very thoughtful inspection and thorough work on my Jeep as if it was their own. They did everything I requested & are very open about any process. Jake’s Auto naturally kept me involved, it all around felt like a very healthy business, giving me peace of mind. They will gladly put your budget and decisions on…
I was very impressed with the courtesy, respect and professional atmosphere I encountered at Jake’s. I spent 47 years in the retail auto industry, owned two dealerships, LaPoint Ford, Lincoln Mercury in Murray and Pioneer Chrysler Jeep in Portland Oregon. Great Customer Service is a sign of happy capable employees…
Excellent work done by Jake’s as always! I wouldn’t trust anyone else to work on my vehicles. I will be back for all my future car needs.
Crystal was absolutely AMAZING! Very kind and understanding and was so great at communicating with me! 10/10 would reccommend this shop!!
Amazing customer service.
Amazing service. We were traveling from out of town and they took our car right in and did all they could to get our repairs done before we had to leave. Though we ended up having to rent a car to still get to our family reunion, Monica met us on a Sunday afternoon after we got back in town so we could pick up the…
These guys did a fantastic job with my car and were very helpful throughout the service. My car really needed a maintenance overhaul and now I have my go-to shop. Thank you!
They get the work done fast and are always professional . Very friendly.
I always have been more than Happy with Jake’s. Friendly, fair, and thorough. You won’t find a better place to take your automobile.
I went to Jake's because of their great reviews and they did not disappoint. From the beginning, Monica and Crystal were extremely professional and polite. They offered to take me in to work (I've never had a mechanic offer that for free) and pick me up. I loved the detailed report they provide after inspection.…
Brakes had several problems that went above the quoted price. They made great efforts to keep price down and guaranteed their work
BEST EXPERIENCE WITH A MECHANIC EVER. 1. Monica and Crystal both went out of their way to help me understand the process, to treat me fairly, and to help me with transportation to and from my house when my car was being repaired. 2. I didn’t feel like I had to put up my guard. They didn’t treat me differently…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 88 | — |
| Oil change | 55 | — |
| Wheel alignment | 40 | — |
| Steering & suspension repair | 39 | — |
| Auto engine diagnostic | 37 | — |
| Brakes | 35 | — |
| Engine repair | 29 | — |
| Vehicle Inspection | 25 | — |



