How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREJake's Auto & Truck Repair
Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 540 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Jake's Auto & Truck Repair for 8 kinds of job.
Jake's Auto & Truck Repair for engine repair
Clear ✕All 29 Google reviews tagged “Engine repair” · showing 20
Nice to have a local mechanic that can get things done in a trustworthy and reasonable way
- Updating, still seriously impressed with the work that Jake's does, if you are looking for a shop that is amazing at what they do, treats people well and that stands behind their work take you car/truck whatever here. Lets be honest I am picky about who works on my vehicles. I know how to do 99% of the work but…
Jake’s Auto went the extra mile by showing me the old fluids they changed out. They explained in detail what they found and gave me recommendations to follow I might want I found them to be fair priced and courteous. What more could you want?
I run a customer service business. I used to use Nordstrom as an example. Now I use Jakes. They listen, advise, keep me informed and work to finish as quickly as possible. From experience I trust their work and their recommendations. Their voice recording says, ‘friendliest little repair shop in Draper.’ That’s an…
Amazing experience they really do go above and beyond to help their customers.
Great overall work that was professional and perfect
Jake's Auto always does quality work and their mechanics are the best. They have always gone above and beyond, their staff is knowledgeable, and the business is dedicated to delivering top service. If you want it fixed right visit Jake's Auto & Truck Repair.
Been going to Jakes for a little over a year now. They don't work on anything Euro, but Japanese and Domestic are all good to go! Never made any mistakes on vehicle diagnosis, and their hourly rates are highly competitive compared to other local mechanics. They get vehicles done quickly (a lot quicker than some…
I Love Jakes Auto! I have used them for years and they are the best auto repair shop in Utah, bar none. Monica (owner) is amazing. She always takes personal interest in me as a customer. She and Crystal know more about cars than I do and are always able to diagnose my problem and fix it quickly and reasonably.…
Complicated, difficult fix. They bird dogged it and found the problem and fixed it and charged a fair price. Highly recommend them. Good people.
This is not a B.S. fake review I had a CV axle go out and asked them to upgrade to avoid future replacement they got something really good I believe a Detroit axle their work is seamless I love it also my idler pulley just melted and the replacement was a little more than expected but when I looked under the hood…
Jake's always takes great care of us. They are very easy to work with. I have never felt that they are in this for themselves, but there to help me. It's a nice feeling from an auto shop. I have towed my car from 100 miles away to make sure that I got it to a shop that was fair and transparent. Thank you Monica for the wonderful shop.
Jakes is the “go to” for repairs on my Tundra. They carefully diagnosed the problems and scheduled a timely fix. Crystal finds ways to keep costs low - by searching other sources for parts than the dealer and by checking into parts that could be warranted. The extra mile on service is greatly appreciated and the…
Once more...Jake's knocks it out of the park...excellent service coupled with honesty, what more can you ask for?
Crystal was absolutely AMAZING! Very kind and understanding and was so great at communicating with me! 10/10 would reccommend this shop!!
We've been using Jake's for all our vehicles for many, many years. They are very professional, friendly, and have always treated us fairly. Their recommendations are always honest. I've had them also evaluate used vehicles for me and they probably saved me thousands on honest appraisals and comments.
They took great care letting me know that if there is no need to fix it then they don't..cant find the problem yet so they want to check it out again..did a total dianogstic..showed me on a picture of my truck what i did need so going back to get what I need done..Totally satisfied with them..Highly recommend..i…
Jake’s Auto Repair has the friendliest, honest people. Plus they do the best work and don’t overcharge you, like the dealerships do. We won’t take our vehicles anywhere else. They don’t try to up sell you either. So refreshing.
10/10 recommend Jake’s Auto! This shop is absolutely amazing. The quality of their work is the best I’ve experienced in the valley and their customer service is great. They were timely with their services and even took the time to do a follow up to ensure we were happy with the work that had been done. I have…
This place is amazing! They are honest and great at what they do! We will continue to use them! We definitely recommend them to everyone!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 88 | — |
| Oil change | 55 | — |
| Wheel alignment | 40 | — |
| Steering & suspension repair | 39 | — |
| Auto engine diagnostic | 37 | — |
| Brakes | 35 | — |
| Engine repair | 29 | — |
| Vehicle Inspection | 25 | — |