How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREJake's Auto & Truck Repair
Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 540 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Jake's Auto & Truck Repair for 8 kinds of job.
Jake's Auto & Truck Repair for general repairs & maintenance
Clear ✕All 89 Google reviews tagged “General repairs & maintenance” · showing 40
great people and great service. they are the best. IF YOU NEED THE BEST GO TO JAKES.
Jake’s Automotive is on the East side of I-15, halfway between Bangerter & 12300 South, where you’ll exit right and staying in the ‘RIGHT” lane. THE 1st light you come to is ‘State Street’. Make sure you stay in the far right lane; as you’ll be making another immediate right turn at the light, heading South, about…
I love this place - "The Friendliest Little Repair Shop in Draper"! I love the test update and then the report on everything the checked along with pictures. They are honest and truly are friendly. I refer anyone looking for a dependable repair shop to Jake's.
Jake's really went above and beyond for me, here's what I loved: - They did a great job with what I wanted - They did so at a fair price parts & labor - They were friendly & accommodating - Accurate estimates of time to repair - They inspected & found a bad problem - They texted me photos of all issues - When…
I moved to Draper 8 years ago. I asked all my new neighbors for a recommendation for good auto repair center that I could trust. The name that came up repeatedly was "Jake's Auto & Truck Repair." So that's where I went and that's where I've been going for the last 8 years for my personal cars as well as my two…
This is the only place I have my cars and truck serviced. Just now drove from Saint George to have my Toyota Tacoma truck 100 thousand mile service. Can trust repairs to be completed at a fair price.
I'd recommend anyone on the south end of the valley to use Jakes. Always fair, tells me what's coming up before it's an issue, tells me when I DON'T need a service even when I was expecting it. (Specifically, a ways back I was expecting brakes going in. I was planning on it. They were happy to do it but recommended…
Everyone was thorough, professional and kind!
Monica and her staff are always so kind and they go out of their way to assist me whenever and wherever I may need. Excellent service! Thank you!
Jake’s staff took great care of me, and great care of my vehicle! They saved me money compared to what the dealership wanted to charge me, and they only recommended services my vehicle actually needed, versus those dictated by the dealership’s schedule. I also appreciate that they are family owned and operated. I’ll…
I needed a battery check and oil change on my used Ram Truck; they were able to run some diagnostics that determined some rather serious issues. Because of this I am able to take the truck back to the dealership for repairs covered in my warranty. I love that they were able to provide the information to ensure my…
- Updating, still seriously impressed with the work that Jake's does, if you are looking for a shop that is amazing at what they do, treats people well and that stands behind their work take you car/truck whatever here. Lets be honest I am picky about who works on my vehicles. I know how to do 99% of the work but…
Always have the best experience at Jake's. They're friendly, informative, and always take great care of my car. Highly recommend.
Jake's auto is the only place i bring my cars. they have fast service and they do inspections of your vehicle so that you can see how things are doing on your car.
This truly is the friendliest auto repair shop in draper.
Jake's is great! They send detailed inspections and are super open about what needs done, why it needs done, and how urgent it is. They're always willing to give you a ride to wherever you need to be after you drop your car off (thanks again, Spencer)! This time when I dropped my car off, I had some things later in…
Jakes is the absolute best. No surprises, refreshing honesty. The absolute best!
We appreciate their attentiveness and effort to get our vehicles in when it works best for us. Our cars have always had their existing problems resolved.
Finally, I have mechanics I can trust to get my car repaired correctly, with no headaches or hidden charges. I was impressed by their transparency. They explained what was wrong with my car and took pictures of the parts that needed replacing and then pics of the replacement parts too.
They do d a great job. I knew everything before they performed the service and the cost
Their service is thorough. Concerns are addressed and then possible options discussed with the client to arrive at the best solution. Professional, friendly, inspires confidence and trust. Glad to have found an automotive service that I look forward to doing business with on a long term basis.Do not have to worry…
Amazing experience they really do go above and beyond to help their customers.
The most professional, straight forward and honest place I have ever been to. I wish all businesses showed this kind of integrity. I highly recommend!
These folks are absolutely FANTASTIC! Monica worked with me to be able to get my vehicle into their shop quickly and their techs had it fixed within a few hours. Their prices were good and I would recommend them to any one!
Love this place. And the employees.
Great overall work that was professional and perfect
Jake's Auto always does quality work and their mechanics are the best. They have always gone above and beyond, their staff is knowledgeable, and the business is dedicated to delivering top service. If you want it fixed right visit Jake's Auto & Truck Repair.
I love Jake’s Auto and Truck repair! They are literally the friendliest repair place. Not only that they are honest, very good at what they do, they explain everything, they stand by their work, and they don’t recommend things that aren’t necessary. We have all experienced pushy oil change places where you feel…
Always fast and fair service with a smile.
Love this place. They are always kind and professional and have great and honest communication.
They always do a fantastic job. Really appreciate their help.
I love that they are so thorough and document everything. The pictures help the layperson, like me, appreciate their findings. The work speaks for itself. I've not had a single problem with any of their work. I'm very thankful I can trust them with my Jeep. Due to the age of my Jeep, I know I'll be back. Worth the…
One is the most attentive and professional shops I have used.
Jakes did a great job. Good work, service and at a reasonable price. Definitely coming back.
Great people and excellent service! They even offered me a ride to work. Love it!
Monica and team are amazing! Very tust worthy and fair priced shop. Very much recommended...
Always great and extra nice. Dustin is extremely knowledgeable. Thanks My wrangler is running better than ever. I totally trust Dustin to keep my Jeep running great. Everyone one in the office go out of their way to make the experience great. Thank you
Jake’s is amazing. I worked at Valet Auto Body next door for about 10 years and I’ve taken my cars to them for service. They’re always welcoming, which is often a miss at businesses these days. They communicate well and they won’t jerk you around. I appreciate family owned and ran businesses as well.
Best service I have ever received at any auto shop hands down!
I have had Jake’s Auto help with multiple cars that I’ve owned. They are friendly, honest and transparent with expectations. I had multiple things on this vehicle that needed replacing. They completed each one. Supply chain issues make any car repair time longer now. Jake’s found my parts and got the entire project…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 88 | — |
| Oil change | 55 | — |
| Wheel alignment | 40 | — |
| Steering & suspension repair | 39 | — |
| Auto engine diagnostic | 37 | — |
| Brakes | 35 | — |
| Engine repair | 29 | — |
| Vehicle Inspection | 25 | — |
