How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREJake's Auto & Truck Repair
Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 540 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Jake's Auto & Truck Repair for 8 kinds of job.
Jake's Auto & Truck Repair for oil change
Clear ✕All 55 Google reviews tagged “Oil change” · showing 40
great people and great service. they are the best. IF YOU NEED THE BEST GO TO JAKES.
I love this place - "The Friendliest Little Repair Shop in Draper"! I love the test update and then the report on everything the checked along with pictures. They are honest and truly are friendly. I refer anyone looking for a dependable repair shop to Jake's.
I’ve been going to Jake’s Auto for many years now and I’m always so grateful for their kind service. Thank you!
Best auto shop in Draper UT!
Jake's really went above and beyond for me, here's what I loved: - They did a great job with what I wanted - They did so at a fair price parts & labor - They were friendly & accommodating - Accurate estimates of time to repair - They inspected & found a bad problem - They texted me photos of all issues - When…
I'd recommend anyone on the south end of the valley to use Jakes. Always fair, tells me what's coming up before it's an issue, tells me when I DON'T need a service even when I was expecting it. (Specifically, a ways back I was expecting brakes going in. I was planning on it. They were happy to do it but recommended…
Monica and her staff are always so kind and they go out of their way to assist me whenever and wherever I may need. Excellent service! Thank you!
I needed a battery check and oil change on my used Ram Truck; they were able to run some diagnostics that determined some rather serious issues. Because of this I am able to take the truck back to the dealership for repairs covered in my warranty. I love that they were able to provide the information to ensure my…
- Updating, still seriously impressed with the work that Jake's does, if you are looking for a shop that is amazing at what they do, treats people well and that stands behind their work take you car/truck whatever here. Lets be honest I am picky about who works on my vehicles. I know how to do 99% of the work but…
Always have the best experience at Jake's. They're friendly, informative, and always take great care of my car. Highly recommend.
Jake’s always always goes above and beyond when it comes to the service of your car
They are the Best‼️‼️‼️. My new home for my car needs. Thank you!
Everyone was great they treated me very well when I got there especially Crystal she's a sweetie
Jake's is great! They send detailed inspections and are super open about what needs done, why it needs done, and how urgent it is. They're always willing to give you a ride to wherever you need to be after you drop your car off (thanks again, Spencer)! This time when I dropped my car off, I had some things later in…
Jake's Auto is the best auto shop around. They are honest, thorough, and very skilled at what they do. They have been the only place we go for many years. I appreciate their overall inspection. This time was just an oil change but due to the inspection I know my rear brakes are bad which is a big safety issue I…
Jakes is the absolute best. No surprises, refreshing honesty. The absolute best!
I have had GREAT service on the 2 occasions I have had to bring my truck in.
I was once again impressed with their full spectrum of service! They took care of me and my car very well - I will definitely go back!
Finally, I have mechanics I can trust to get my car repaired correctly, with no headaches or hidden charges. I was impressed by their transparency. They explained what was wrong with my car and took pictures of the parts that needed replacing and then pics of the replacement parts too.
I really do like this place so far. Just oil changes so far but they are thorough. Oil changes a little bit more expensive than the competition. Very personable.
My car is driving smoothly. thanks to. all at Jake's.so helpful and nice. Got car back fast. Will definitely be be back. I would recommend Jack's Auto Repair
Amazing experience they really do go above and beyond to help their customers.
These folks are absolutely FANTASTIC! Monica worked with me to be able to get my vehicle into their shop quickly and their techs had it fixed within a few hours. Their prices were good and I would recommend them to any one!
Jake's Auto always does quality work and their mechanics are the best. They have always gone above and beyond, their staff is knowledgeable, and the business is dedicated to delivering top service. If you want it fixed right visit Jake's Auto & Truck Repair.
I love Jake’s Auto and Truck repair! They are literally the friendliest repair place. Not only that they are honest, very good at what they do, they explain everything, they stand by their work, and they don’t recommend things that aren’t necessary. We have all experienced pushy oil change places where you feel…
I love that they are so thorough and document everything. The pictures help the layperson, like me, appreciate their findings. The work speaks for itself. I've not had a single problem with any of their work. I'm very thankful I can trust them with my Jeep. Due to the age of my Jeep, I know I'll be back. Worth the…
I am new to Utah and found Jakes Auto repair. They are amazing. Take pictures of your entire vehicle and go over any concerns. No pressure and very knowledgeable. Highly recommend!
On my way to work my drive belt snapped due to a seized tensioner (not that I knew that until they explained). I called the closest shop to where I was an although they weren’t even open yet, they answered the phone and let me come in. By the end of the day they sent me a detailed report with photos of what was…
We had a bit of an emergency, they got us in and out same day! This is not the first time they been our heroes! Thanks again for the outstanding service!
Monica and team are amazing! Very tust worthy and fair priced shop. Very much recommended...
Always great and extra nice. Dustin is extremely knowledgeable. Thanks My wrangler is running better than ever. I totally trust Dustin to keep my Jeep running great. Everyone one in the office go out of their way to make the experience great. Thank you
Monica and her team were super great to work with throughout the entire process. They were quick, communicative, and always listened to what I had to say (which isn't true of other shops I've been to). I couldn't recommend them highly enough!
Jake’s is amazing. I worked at Valet Auto Body next door for about 10 years and I’ve taken my cars to them for service. They’re always welcoming, which is often a miss at businesses these days. They communicate well and they won’t jerk you around. I appreciate family owned and ran businesses as well.
Jakes Auto is thorough, professional & fair👍
Jake's always takes great care of us. They are very easy to work with. I have never felt that they are in this for themselves, but there to help me. It's a nice feeling from an auto shop. I have towed my car from 100 miles away to make sure that I got it to a shop that was fair and transparent. Thank you Monica for the wonderful shop.
Excellent service
Jakes is the “go to” for repairs on my Tundra. They carefully diagnosed the problems and scheduled a timely fix. Crystal finds ways to keep costs low - by searching other sources for parts than the dealer and by checking into parts that could be warranted. The extra mile on service is greatly appreciated and the…
Jake's Auto is the very best and continues to be so, Monica and Crystal are both so friendly and helpful. I had my oil changed and Crystal suggested changing the windshield wipers which I knew needed to be done and had forgotten to mention, so I am so glad she did and we could get it taken care of before the…
Excellent service. The place is clean and the people are friendly and professional. They do great work at a fair price. Would highly recommend them.
Crystal was absolutely AMAZING! Very kind and understanding and was so great at communicating with me! 10/10 would reccommend this shop!!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 88 | — |
| Oil change | 55 | — |
| Wheel alignment | 40 | — |
| Steering & suspension repair | 39 | — |
| Auto engine diagnostic | 37 | — |
| Brakes | 35 | — |
| Engine repair | 29 | — |
| Vehicle Inspection | 25 | — |