How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%71+5Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREJake's Auto & Truck Repair
Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 540 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Jake's Auto & Truck Repair for 8 kinds of job.
Jake's Auto & Truck Repair for steering & suspension repair
Clear ✕All 39 Google reviews tagged “Steering & suspension repair”
I love this place - "The Friendliest Little Repair Shop in Draper"! I love the test update and then the report on everything the checked along with pictures. They are honest and truly are friendly. I refer anyone looking for a dependable repair shop to Jake's.
Fair price, honest and extremely fast
Jake's really went above and beyond for me, here's what I loved: - They did a great job with what I wanted - They did so at a fair price parts & labor - They were friendly & accommodating - Accurate estimates of time to repair - They inspected & found a bad problem - They texted me photos of all issues - When…
Everyone was thorough, professional and kind!
Jake's is great! They send detailed inspections and are super open about what needs done, why it needs done, and how urgent it is. They're always willing to give you a ride to wherever you need to be after you drop your car off (thanks again, Spencer)! This time when I dropped my car off, I had some things later in…
We appreciate their attentiveness and effort to get our vehicles in when it works best for us. Our cars have always had their existing problems resolved.
I have recently moved to the Salt Lake valley and was recommended to Jake’s auto. After having a failed emissions test, I took my Jeep to them to resolve the issues. Monica and Tanya were super responsive to my needs and went above and beyond in helping me get everything squared away. Will be a return customer for sure!!!
Amazing experience they really do go above and beyond to help their customers.
These folks are absolutely FANTASTIC! Monica worked with me to be able to get my vehicle into their shop quickly and their techs had it fixed within a few hours. Their prices were good and I would recommend them to any one!
They always do what needs to be done and do it right. Never had a problem with the work they do!
Jake's Auto always does quality work and their mechanics are the best. They have always gone above and beyond, their staff is knowledgeable, and the business is dedicated to delivering top service. If you want it fixed right visit Jake's Auto & Truck Repair.
I love Jake’s Auto and Truck repair! They are literally the friendliest repair place. Not only that they are honest, very good at what they do, they explain everything, they stand by their work, and they don’t recommend things that aren’t necessary. We have all experienced pushy oil change places where you feel…
Jakes is the only people I let touch my vehicle beside myself. Great work.
Jeep had severe wobble after hitting bumps at 65 to 70 mph. Jake's was able to diagnose and fix it. Thanks!
Been going to Jakes for a little over a year now. They don't work on anything Euro, but Japanese and Domestic are all good to go! Never made any mistakes on vehicle diagnosis, and their hourly rates are highly competitive compared to other local mechanics. They get vehicles done quickly (a lot quicker than some…
These guys are great! We will use them for our ford f250. Very friendly and helpful office staff.
Best service I have ever received at any auto shop hands down!
This is not a B.S. fake review I had a CV axle go out and asked them to upgrade to avoid future replacement they got something really good I believe a Detroit axle their work is seamless I love it also my idler pulley just melted and the replacement was a little more than expected but when I looked under the hood…
Jake's always takes great care of us. They are very easy to work with. I have never felt that they are in this for themselves, but there to help me. It's a nice feeling from an auto shop. I have towed my car from 100 miles away to make sure that I got it to a shop that was fair and transparent. Thank you Monica for the wonderful shop.
I have used Jakes Auto for 15+ years and highly recommend them. When you don’t know a lot about cars, it’s nice to find someone you can trust!
Awesome people to work with! Forthright and up front regarding repairs and cost.
The front desk people are very sweet and the mechanics were able to get all the stuff I needed done within the day! I love this place!
Amazing service. We were traveling from out of town and they took our car right in and did all they could to get our repairs done before we had to leave. Though we ended up having to rent a car to still get to our family reunion, Monica met us on a Sunday afternoon after we got back in town so we could pick up the…
I always have been more than Happy with Jake’s. Friendly, fair, and thorough. You won’t find a better place to take your automobile.
Great service with the repairs/inspection that they did and when they couldn't help with something, the front desk attendant Crystal went above and beyond to help me find another company who can assist.
My car is my life, without it I can't support my family. I don't think my car would even be on the road now if my father hadn't sent me here. They've made sure I was safe working and driving my little one. They took care of us in a difficult time with compassion and skill. It's a great experience every time I come…
I went to Jake's because of their great reviews and they did not disappoint. From the beginning, Monica and Crystal were extremely professional and polite. They offered to take me in to work (I've never had a mechanic offer that for free) and pick me up. I loved the detailed report they provide after inspection.…
They were amazing!!! In all my years Of using mechanics I have never had a single one show me pictures of the needed repairs and of the parts. The transparency was amazing. They were so honest and genuinely cared for me old van. It was awesome!
Jake’s Auto Repair has the friendliest, honest people. Plus they do the best work and don’t overcharge you, like the dealerships do. We won’t take our vehicles anywhere else. They don’t try to up sell you either. So refreshing.
10/10 recommend Jake’s Auto! This shop is absolutely amazing. The quality of their work is the best I’ve experienced in the valley and their customer service is great. They were timely with their services and even took the time to do a follow up to ensure we were happy with the work that had been done. I have…
I've been going to Jake's for 17 years now. They always find and fix the problem in a timely manner. They stand behind their work. These guys are honest mechanics you can trust.
It I have any issues with my truck I’m definitely bringing it back to them. Easy to work with, HONEST (which is a big deal these days) and their price was fair. 5 stars!!
We are very pleased with Jakes Auto. We’ve gone there several times over the past 15 years. They do great work and the front desk staff is wonderful. We will continue to use them in the future.
UPDATE: I've had a couple more chances to go back to Jake's and, I've got to be honest, I think they're mistaking me for someone important. They've returned my calls after hours, gone out of their way to do research I should've done myself, and simply go above and beyond with every interaction. I should probably let…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 88 | — |
| Oil change | 55 | — |
| Wheel alignment | 40 | — |
| Steering & suspension repair | 39 | — |
| Auto engine diagnostic | 37 | — |
| Brakes | 35 | — |
| Engine repair | 29 | — |
| Vehicle Inspection | 25 | — |
