James River Pest Solutions

We had a carpenter ant problem in our house and I called James River Pest Solutions. They came out that day and explained what treatment they could do. We immediately saw a difference. We could not be more pleased with the quick and effective response from James River Pest Solutions and would highly recommend them.

Andrew was very professional and knowledgeable and laid out a great plan to take care of our issues.

Troy as usual was great! On time, communicates with us even if there is no issue/problem. James River Pest Solutions is a great company!

Prompt, professional and courteous service. Great communication!

Excellent service, both from the owner and our service provider, Jared!

Price reasonable. They let you know what day they are coming and also approximate time. Great company

James River always comes when they’re supposed to. They are effective and super helpful if other problems arise, even in between services. Prices are also reasonable.

Called and explained our situation. They were able to get someone out the next day. Haven’t seen any bugs since. Will be using them going forward. Excellent customer service. Very professional.

Prompt and comprehensive service. Tripp was friendly, professional, on time and very knowledgeable.

Joe was quick, took time to explain everything, very nice over all. Even took time to video a possible issue with hvac he just happened to notice. 10 out of 10!

Joe and his team have always showed up for us and done great work. We have always seen an improvement to our pest activity and plan to continue utilizing their services as long as they are in business.

Great service.

Recently called James River Pest Solutions after another provider stood me up for an appointment. Tripp showed up the very next morning! He was warm and courteous as we discussed the issues we are having in our home, and he explained exactly what he was going to do and why. James River really saved the day.

Top notch customer service. Sent an inquiry on a Sat and received a call that same day. Very transparent with pricing and will have my business for a long time.

These guys are great. Joe was very knowledgeable and thorough. Many Thanks

I sent an email with a question and he called a few hours later. Very professional

I have been using this company for 4 years and I love them. They’re very nice. Sweet. They listen to whatever concern you have. Whether you have an appointment or not, they will come regardless to help you. I highly recommend this company.

Joe was great - discussed everything, courteous and professional. Logan was great - completed my homes service, courteous and professional.

Troy was very helpful, explained things, didn't take short cuts, took extra care of specific areas I expressed concern for in or around my home, depending on the season. I will look to hire James River Pest Control at my next home. Thanks Troy and Joe.

Great service at a good price.

Have been using this company over a year now. Very happy with them. Always professional and courteous. Willing to help out if I need extra traps in the garage. Would highly recommend!

I have been with James River for quite sometime and I use my favorite exterminator monthly Troy. This company makes me feel comfortable with the job that is performed. I can sit back and allow him to go to work without disturbing his expertise. I never see any insects at all. :)

Knowledgeable and responsive. Pleasure to work with. No complaints.

Service has been great

Daniel was awesome and someone you knew you could trust within seconds. I would highly recommend James River Pest to anyone!

We’ve found our pest control company with James River! Extremely knowledgeable, helpful, friendly. Took care of our problem quickly!

We had a great experience. They came in and sprayed efficiently and told us about the process ahead of starting to spray.

My initial phone call with Joe was awesome, he was super informative and wanted to make sure I had all my needs covered. He was able to get a technician out next day and I had such a friendly experience. I showed Tyler which bug I found and he was able to explain to me whether or not they were dangerous and we… Read full review

Want to thank Joe, that came over and helped me with my dehumidifier that was not working properly and take away the spiders and unwanted bugs. I look forward to working with you for future visits.

I’m so glad I switched to James River. Joe came out and explained everything to me in detail and him and his team have been super helpful! This is the first time I’ve scheduled mosquito service and I am amazed at how well it works! Thank you!

Joe is great! We have used his services for over 20 years. He has had a standing relationship with my parents house and when I moved, I made sure to get Joe to do pest control for my own home. He’s professional, efficient, and super flexible. Highly recommend!

Customer service is A+ as well as responsiveness. My home used to be really dirty looking by this time of year but not since James River the pest control is A+ and my house never looked better just a great side effect

Money well spent

Prompt service. Very nice technician who took his time and answered my questions.

Very responsive and professional. I was so impressed with their first visit, I contracted them for routine servicing.

Joe communicates well, explains everything thoroughly, and is very responsive to any concerns. Very friendly, professional, and knowledgeable. We highly recommend him and James River for Pest control!

Joe is very knowledgeable in his profession and treats you like a family friend. I highly recommend James River Pest Solutions.

We switched to James River Pest Solutions last year when the company we previously used was bought out and we didn’t care for corporate. We’ve been so happy with the service at James River! Joe and his staff are friendly, professional, easy to work with, on time, and top notch!

These days I feel like it's rare to call a business and have the owner answer right from the start. I called James River Pest for general pest control services as well as termite inspection and treatment. I was pleasantly surprised to see the owner along side his team in their service call. Their entire team has… Read full review

Friendly, thorough and efficient service. Very pleased.

I called early in the morning after suspecting mice in our home, Joe not only answered but came out the same day. Joe provided an overview on the phone before coming to the home on what to expect, process, and next steps. After having Joe inspect and treat our home he provided a plan forward so we did not have… Read full review

They always provide advance notice, and when they arrive, they are professional and courteous. Most importantly, the bugs are gone!

Our experience has been great! We called this morning and Daniel arrived a few hrs later. He was very respectful, asked questions to ensure he understood our problem, and took his time treating each section of the house.

Very pleased with your service

Great company! Always on time, courteous and professional. Great value for the services they provide!

I wholeheartedly recommend James River Pest Solutions. Not only is Joe extremely knowledgeable and professional, he is very responsive and arrives when he says he'll be there. Prior to using James River Pest Solutions, I used a competing service and man, am I glad I found James River Pest Solutions. I will continue… Read full review

Joe is very professional, personable and a great value. Always shows up when he says he will and delivers on promises. Definitely recommend!

I called on Saturday evening (after 7pm) to inquire about pest control as I freaked out about what I now know to be a benign wood roach. I was able to send a picture of the intruder right away - Joe was very knowledgable and reassuring. He was able to get us on his schedule first thing Monday morning and was very punctual and professional.

Great guys and where on time and pleasant

Joe and team are great. Joe is always attentive to our needs and makes sure we are happy. Joe is also always available and willing to help, even when asking questions randomly about concerns when traveling.

Joe and his growing team are exceptional. Always responsive, always on time. We haven't had a single ant problem on the interior of our home since we started using them. Would highly recommend! We love that they are a local business as well.

Joe & Dan are knowledgeable about their work, super effective and very friendly. Always on time and willing to return or guide you through any situation.

Joe showed up after business hours with no notice when one of the larger pest control companies in the area no-showed on us. He was very educational and professional. Would recommend him to anyone looking for pest control.

We moved into our new house and had a cockroach scurry across the floor our second week in. I did a general Google search for Pest Control in the Chesterfield area and James River had flawless reviews. I emailed them at midnight and by 7:30 am, I had a phone call from Joe offering to to come out the same day. He… Read full review

Joe is OUTSTANDING!! Been using him for over 20 years and will for as long he allows!

Daniel was excellent, courteous, and thorough.

Excellent local company! I have a new construction home and recently started seeing quite a bit of spiders and mosquitoes. I did a google search to find a good company near me. I came across James River Pest Solutions and saw they had a lot of good reviews. From the moment I called to schedule service, I saw why… Read full review

Fast, friendly, and professional. Not only did they give great service, but also great tips on places to go in Richmond!

Amazing! They came out the same day I called. I had mouse droppings in my kitchen this morning when I got up. Called and spoke to Joe who was incredibly helpful and able to give me a quote right there in my first call. Then I’m the afternoon Daniel came and treated and inspected my house. Found out they were in more… Read full review

Daniel at James River Pest Solutions was a pleasure to work with. We are loyal customers to James River Pest Solutions.

I contacted James River pest solutions for a treatment and they came out the same day. Great service with a very knowledgeable staff!

Joe and his staff are always very professional when they come out. They always make sure they ask if there’s anything else that we need before they leave. They are very respectful of my home and our residents and ask permission to go into the rooms before they do so. My home is a North Chesterfield and during the… Read full review

First rate service and always available for those unexpected problems. Highly recommended for any and all pest problems.

Joe was very quick to help us out when we first called. He continued to come back until we found the root of our problem and answered all of our questions. If you are in need insect control & extermination, I highly recommend him and his business.

James River Pest Solutions was great to work with. Quick response and treatment turnaround. Joe was very knowledgeable and professional. Highly recommend!

Joe friendly, professional and knowledgeable! He responded right away when we had an ant infestation at work and now he does treatments for us bi-monthly. He knows a lot too, he gave us all the info on why we were having so much trouble with ants, where they were coming from and why. Highly recommend!

I've used James River Pest Solutions since purchasing my house, and I have had zero pest issues or issues with their service. Joe is always punctual, communicative, and friendly, and the rates are very reasonable. They are the absolute best of all the companies I use to take care of my house. I look forward to… Read full review

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