How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREJames River Pest Solutions
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 554 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired James River Pest Solutions for 8 kinds of job.
James River Pest Solutions for cockroach extermination
Clear ✕All 36 Google reviews tagged “Cockroach extermination”
Great communication and customer service. Knowledgeable technicians who don't try to sell services that aren't needed.
Friendly staff! Andrew was great and very professional.
Joe was quick, took time to explain everything, very nice over all. Even took time to video a possible issue with hvac he just happened to notice. 10 out of 10!
Very professional and answered all the questions I asked. He was very helpful.
These guys are great. Joe was very knowledgeable and thorough. Many Thanks
I have been using this company for 4 years and I love them. They’re very nice. Sweet. They listen to whatever concern you have. Whether you have an appointment or not, they will come regardless to help you. I highly recommend this company.
Very prompt response and detailed explanation of plan of action. Very pleased so far. We would definitely recommend.
I moved into a new house in October 2024 and don’t know there was a roach infestation until I moved in. I called a few days after I moved in and have been working with Joe since then! The treatments were pretty effective, but I still saw them come into the house occasionally, it definitely slowed down over time,…
Have been using this company over a year now. Very happy with them. Always professional and courteous. Willing to help out if I need extra traps in the garage. Would highly recommend!
We had a cockroach problem that was growing in size over several weeks, despite the extensive deployment of bait traps. We called in James River and they got the extermination job done. Zero roaches (so far) for a week now after their outside treatment. They were quick, efficient, reasonable in cost,…
My initial phone call with Joe was awesome, he was super informative and wanted to make sure I had all my needs covered. He was able to get a technician out next day and I had such a friendly experience. I showed Tyler which bug I found and he was able to explain to me whether or not they were dangerous and we…
Great job, very professional, courteous worker. I recommend to a neighbor who called them immediately.
I only trust Joe and James River Pest Control in my home to exterminate the creepy crawlies. He’s friendly, efficient, and operates under the highest standards or professional integrity. 10/10 would recommend.
We were very impressed with James River. They came out to help, we’re incredibly knowledgeable and thorough and immediately addressed the issue. We would highly recommend them!
Great company! Always on time, courteous and professional. Great value for the services they provide!
James River Pest Solutions is by far the BEST service I have ever used. Their communication is clear and friendly, their techs go above and beyond at your home. Daniel came out and not only told me exactly what he was doing, but he did a few little extras too that made us feel comfortable and safe from pests! I would recommend JRPS any day!
Joe showed up after business hours with no notice when one of the larger pest control companies in the area no-showed on us. He was very educational and professional. Would recommend him to anyone looking for pest control.
We moved into our new house and had a cockroach scurry across the floor our second week in. I did a general Google search for Pest Control in the Chesterfield area and James River had flawless reviews. I emailed them at midnight and by 7:30 am, I had a phone call from Joe offering to to come out the same day. He…
When I called James River Pest Solutions this afternoon I was panicking! Joe (I believe- sorry Joe!) was so helpful and talked me through the whole process! Next Daniel showed up and seemed so happy to save the day!!! These guys are the BEST and i will refer them to everyone and anyone! Thank you all so much!!! Oh……
Joe's pest control is the best. I will recommend his service to anyone. Great professional job each time he inspects our house.
Joe is always on time, very professional and friendly. He does a great job and will definitely continue to use his services and refer him to others.
Always show up on time and do what they say they will! Haven’t seen a bug or critter in my home since I started using them.
Joe is so personable and professional. He is always on time and also willing to go the extra mile when asked or needed. We haven’t had one single issue with ants, etc. since we started using him. He used pet-safe products and took the extra time to educate us on every product and service. Would definitely recommend Joe!
Joe has been working with us over the last two years. We started off in a new home with an existing German Cockroach problem. Joe evicted them with quickness and has kept our home/property pest free. His prices are fair, and he has a wealth of knowledge to share.
Joe has been providing excellent pest control service to my business. Very professional and proactive., with the right recommendations.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 82 | $58–$136 |
| Ant extermination | 62 | $58–$173 |
| Rodent extermination | 60 | $96–$323 |
| Spider extermination | 55 | $86–$181 |
| Home inspection | 53 | $56–$151 |
| Hornet & wasp extermination | 49 | $83–$199 |
| Cockroach extermination | 36 | $83–$214 |
