How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREJames River Pest Solutions
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 554 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired James River Pest Solutions for 8 kinds of job.
James River Pest Solutions for general pest inspection
Clear ✕All 118 Google reviews tagged “General pest inspection” · showing 20
I have known Joe for many years and have used his services for ten+ years. I have always been very happy with his services and his responsiveness when ever there was a problem.
Our specific issue was a hole in the eaves where a bird had built a nest. We needed it removed, repaired and painted. The results were perfect, can’t even tell there was an issue. The upfront fee was for an external inspection of the whole house, which was then applied to repairs. Tripp was very professional as well…
On time, explained what the service would entailed. Ask about any particular problems in my home. Very through job. Answered questions. Very friendly and personal technician. I would recommend this company to my friends. Priced very competitively.
Andrew was very professional and knowledgeable and laid out a great plan to take care of our issues.
Very professional and came quickly to help me get rid of a nest of yellow jackets.
Great service with quality work.
Had Joe out to check out a property we had just purchased. Joe was prompt, professional, and recommended services without being pushy. Very happy with their service and will continue to use them
Troy as usual was great! On time, communicates with us even if there is no issue/problem. James River Pest Solutions is a great company!
Excellent service, both from the owner and our service provider, Jared!
Price reasonable. They let you know what day they are coming and also approximate time. Great company
The professionalism of this company is above reproach, they deliver on every promise with precision. Would certainly recommend to anyone who wants great pest control services.
Very professional. They came in treated the whole house and even cleaned off cobwebs from my windows outside .
Called and explained our situation. They were able to get someone out the next day. Haven’t seen any bugs since. Will be using them going forward. Excellent customer service. Very professional.
Courteous and explained the contract very well, then performed service in very timely manner
Prompt and comprehensive service. Tripp was friendly, professional, on time and very knowledgeable.
I am pleased with the service I receive from James River Pest Solutions. They respond quickly to my calls and are easy to work with.
Our technician was very friendly and professional, easy to talk to about any issues or questions, offered suggestions, made sure we understood the process and addressed any concerns we had at the time. Took care to keep our pets safe.
Joe and his crew are always timely and responsive. Great service.
Joe was quick, took time to explain everything, very nice over all. Even took time to video a possible issue with hvac he just happened to notice. 10 out of 10!
Joe and his team have always showed up for us and done great work. We have always seen an improvement to our pest activity and plan to continue utilizing their services as long as they are in business.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 82 | $58–$136 |
| Ant extermination | 62 | $58–$173 |
| Rodent extermination | 60 | $96–$323 |
| Spider extermination | 55 | $86–$181 |
| Home inspection | 53 | $56–$151 |
| Hornet & wasp extermination | 49 | $83–$199 |
| Cockroach extermination | 36 | $83–$214 |
