James River Pest Solutions
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 554 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired James River Pest Solutions for 8 kinds of job.
James River Pest Solutions for general pest inspection
Clear ✕All 118 Google reviews tagged “General pest inspection” · showing 100
I have known Joe for many years and have used his services for ten+ years. I have always been very happy with his services and his responsiveness when ever there was a problem.
Our specific issue was a hole in the eaves where a bird had built a nest. We needed it removed, repaired and painted. The results were perfect, can’t even tell there was an issue. The upfront fee was for an external inspection of the whole house, which was then applied to repairs. Tripp was very professional as well…
On time, explained what the service would entailed. Ask about any particular problems in my home. Very through job. Answered questions. Very friendly and personal technician. I would recommend this company to my friends. Priced very competitively.
Andrew was very professional and knowledgeable and laid out a great plan to take care of our issues.
Very professional and came quickly to help me get rid of a nest of yellow jackets.
Great service with quality work.
Had Joe out to check out a property we had just purchased. Joe was prompt, professional, and recommended services without being pushy. Very happy with their service and will continue to use them
Troy as usual was great! On time, communicates with us even if there is no issue/problem. James River Pest Solutions is a great company!
Excellent service, both from the owner and our service provider, Jared!
Price reasonable. They let you know what day they are coming and also approximate time. Great company
The professionalism of this company is above reproach, they deliver on every promise with precision. Would certainly recommend to anyone who wants great pest control services.
Very professional. They came in treated the whole house and even cleaned off cobwebs from my windows outside .
Called and explained our situation. They were able to get someone out the next day. Haven’t seen any bugs since. Will be using them going forward. Excellent customer service. Very professional.
Courteous and explained the contract very well, then performed service in very timely manner
Prompt and comprehensive service. Tripp was friendly, professional, on time and very knowledgeable.
I am pleased with the service I receive from James River Pest Solutions. They respond quickly to my calls and are easy to work with.
Our technician was very friendly and professional, easy to talk to about any issues or questions, offered suggestions, made sure we understood the process and addressed any concerns we had at the time. Took care to keep our pets safe.
Joe and his crew are always timely and responsive. Great service.
Joe was quick, took time to explain everything, very nice over all. Even took time to video a possible issue with hvac he just happened to notice. 10 out of 10!
Joe and his team have always showed up for us and done great work. We have always seen an improvement to our pest activity and plan to continue utilizing their services as long as they are in business.
5 STARS- The tech was amazing. Talked me through the best treatment and went above and beyond to make sure he covered everything. He was Amazing!!!
Joe came out and took care of my mice problem. Have not seen anymore since his visit. Joe listened to all of my concerns and explained what he would be doing and then showed me exactly what he had done when he was finished. I would not hesitate to recommend to anyone in need of help with pest problems.
James river has been awesome and consistent honestly if you have a big problem, they are the team to take care of it for you!!
Recently called James River Pest Solutions after another provider stood me up for an appointment. Tripp showed up the very next morning! He was warm and courteous as we discussed the issues we are having in our home, and he explained exactly what he was going to do and why. James River really saved the day.
Honest and didnt try and upsell. Even the butterflies like these guys
James River is a local business that gives great personal service. Joe, owner, takes his time and provides a detailed service and education. Highly recommend.
Top notch customer service. Sent an inquiry on a Sat and received a call that same day. Very transparent with pricing and will have my business for a long time.
These guys are great. Joe was very knowledgeable and thorough. Many Thanks
I found myself in a bind and Jared and Joe were able to assess the situation and provide excellent service. Highly recommend!
Joe was great - discussed everything, courteous and professional. Logan was great - completed my homes service, courteous and professional.
Troy was very helpful, explained things, didn't take short cuts, took extra care of specific areas I expressed concern for in or around my home, depending on the season. I will look to hire James River Pest Control at my next home. Thanks Troy and Joe.
This company is a life saver! I love how educated Daniel is and how he is able to get rid of pest AND explain exactly why they behave the way they do in different seasons and climates. Since their first visit I haven’t had any issues! 🙌🏽 They are professional, thorough, timely, and they are great communicators. I…
Joe proved to be super knowledgeable and very personable throughout my initial phone call and his first treatment for my home. It meant a lot to have the owner of the business kick things off for us. He was able to put me at ease every step of the way. I know we're in good hands, thanks again!
We love James River Pest Control. Very nice, attentive and professional.
Knowledgeable and responsive. Pleasure to work with. No complaints.
Joe and the team are great. Prompt, thorough, and very responsive. Highly recommend!
Service has been great
Dakarti (I apologize if I'm spelling his name wrong!) was very knowledgeable. He really knew what he was doing. I'm glad we're working with James River Pest Solutions. I feel like we're in good hands.
We’ve found our pest control company with James River! Extremely knowledgeable, helpful, friendly. Took care of our problem quickly!
We had a great experience. They came in and sprayed efficiently and told us about the process ahead of starting to spray.
We had a great experience with James River Pest Control. Joe initially came out to take a look at potential mold in our crawl space. He came up with solution to prevent mold and install a dehumidifier. I appreciated his service on the crawl space and switched our pest control services to James River Pest Control. I…
My initial phone call with Joe was awesome, he was super informative and wanted to make sure I had all my needs covered. He was able to get a technician out next day and I had such a friendly experience. I showed Tyler which bug I found and he was able to explain to me whether or not they were dangerous and we…
Want to thank Joe, that came over and helped me with my dehumidifier that was not working properly and take away the spiders and unwanted bugs. I look forward to working with you for future visits.
I’m so glad I switched to James River. Joe came out and explained everything to me in detail and him and his team have been super helpful! This is the first time I’ve scheduled mosquito service and I am amazed at how well it works! Thank you!
I called in “after hours” expecting to leave a message. Instead I was greeted warmly by Joe. He listened to my concerns and came out the very next day to take care of my uninvited guests. I could not be more pleased with the efficiency, promptness and professionalism of this whole crew. The best in RVA for all pest control needs!
Customer service is A+ as well as responsiveness. My home used to be really dirty looking by this time of year but not since James River the pest control is A+ and my house never looked better just a great side effect
Great job, very professional, courteous worker. I recommend to a neighbor who called them immediately.
Great Job, always ready to address any concerns we have when he comes in to treat our home! Thanks Joe!!
A+++ company. Prompt, courteous, and knowledgeable. These guys are GREAT!!! We haven’t had any ants or insects since they started treating our place.
We’ve worked with James River Pest for over a year now and their service is wonderful! We had a mouse problem in our rental and they came in and took care of it, and have since kept them gone! They also handle the other creepy crawlies and do our summer mosquito treatments too, and we are very satisfied with their service! Would highly recommend!
Highly recommend James River Pest solutions; the team came out, performed a thorough inspection and found our issue promptly. The service contract is reasonably priced and we have had no issues with bugs since we signed with James River Pest. Big thanks to Joe and the team!
Joe communicates well, explains everything thoroughly, and is very responsive to any concerns. Very friendly, professional, and knowledgeable. We highly recommend him and James River for Pest control!
Over the past 2 years, i've had a great experience using JRPS for my at home pest control needs. Joe has fair pricing and is willing to take the time to educate you about your pest control issue(s). I will continue using this company for my pest control needs.
We switched to James River Pest Solutions last year when the company we previously used was bought out and we didn’t care for corporate. We’ve been so happy with the service at James River! Joe and his staff are friendly, professional, easy to work with, on time, and top notch!
These days I feel like it's rare to call a business and have the owner answer right from the start. I called James River Pest for general pest control services as well as termite inspection and treatment. I was pleasantly surprised to see the owner along side his team in their service call. Their entire team has…
I live in the basement of my grandparents house that was built some 50/60 years ago. Behind the house is forest with some wetlands so we tend to get quite a few critters entering the house. I called Joe when the weather started warming up and we started getting ants, mice, spiders, etc. coming inside. He was able…
Company technicians are always a professional, on time and very knowledgeable about the services they provide. I definitely recommend this company for all your pest control issues or questions.
I called early in the morning after suspecting mice in our home, Joe not only answered but came out the same day. Joe provided an overview on the phone before coming to the home on what to expect, process, and next steps. After having Joe inspect and treat our home he provided a plan forward so we did not have…
They always provide advance notice, and when they arrive, they are professional and courteous. Most importantly, the bugs are gone!
I called today for general pest control and was greeted warmly by the owner Joe. Within an hour Logan came by. He looked at every inch of my house inspecting where bugs could get in, he explained every detail to me. He sprayed inside my attic and around my house. And even cleaned off spider webs from the outside. I…
I only trust Joe and James River Pest Control in my home to exterminate the creepy crawlies. He’s friendly, efficient, and operates under the highest standards or professional integrity. 10/10 would recommend.
This company is great. I called them on a Sunday morning and they showed up on Monday which was a holiday. The tech. was very professional and talked me though every step. I would recommend this company to everyone.
We noticed a cockroach or two in our bathroom over the last couple of days and reached out to James River Pest Solutions early this morning. I spoke to Joe on the phone who very patiently explained their services, general pest control concepts, and options for pest control moving forward. He was professional,…
Great company! Always on time, courteous and professional. Great value for the services they provide!
I called on Saturday evening (after 7pm) to inquire about pest control as I freaked out about what I now know to be a benign wood roach. I was able to send a picture of the intruder right away - Joe was very knowledgable and reassuring. He was able to get us on his schedule first thing Monday morning and was very punctual and professional.
My family and I love the service
Daniel and his team showed up on time (at the very early end of the time frame he gave me), and they performed an exceedingly thorough and thoughtful inspection of the house. I know this last part because when they were all done, Daniel sat me down and walked me through everything his team did (he also made some…
Joe and team are great. Joe is always attentive to our needs and makes sure we are happy. Joe is also always available and willing to help, even when asking questions randomly about concerns when traveling.
James River Pest Solutions is by far the BEST service I have ever used. Their communication is clear and friendly, their techs go above and beyond at your home. Daniel came out and not only told me exactly what he was doing, but he did a few little extras too that made us feel comfortable and safe from pests! I would recommend JRPS any day!
Joe is OUTSTANDING!! Been using him for over 20 years and will for as long he allows!
I feel so lucky to have found this company. Joe was exceptional in his knowledge, professionalism, and most important, doing such an excellent job! On top of that, he was very friendly and kind. I will definitely recommend them.
Daniel was excellent, courteous, and thorough.
Joe has been there for me and my family since day one! He has does nothing but EXCELLENT service and always been honest and on time. I would definitely recommend him to other clients.
Fast, friendly, and professional. Not only did they give great service, but also great tips on places to go in Richmond!
Amazing! They came out the same day I called. I had mouse droppings in my kitchen this morning when I got up. Called and spoke to Joe who was incredibly helpful and able to give me a quote right there in my first call. Then I’m the afternoon Daniel came and treated and inspected my house. Found out they were in more…
First rate service and always available for those unexpected problems. Highly recommended for any and all pest problems.
I was very impressed today with James River Pest Control. Their customer service was wonderful from the first call representative to the service technician. They were prompt, informative, though, courteous and very professional. Their prices were reasonable and fair. We signed up for a year contract for their…
I have been extremely satisfied with using James River Pest Solutions. They are always professional, friendly and on-time. Bye bye, bugs. ✌️
We have worked with Joe from JR Pest Solutions for years, he is the go-to guy for not just extermination services but also general consulting regarding pest infestation issues. We recently had a concern about some wood damage but we did not understand the what or why. He came out, inspected the issue and was able to…
I've used James River Pest Solutions since purchasing my house, and I have had zero pest issues or issues with their service. Joe is always punctual, communicative, and friendly, and the rates are very reasonable. They are the absolute best of all the companies I use to take care of my house. I look forward to…
I called James River Pest Solutions to come out and help rid us of many (many) unwanted wasps, including spray deterrent behind second-floor shutters and inside our attic because they have been getting into our house and it's freaking us out. My at-the-time pest company refused to do so, claiming those areas were…
Joe's pest control is the best. I will recommend his service to anyone. Great professional job each time he inspects our house.
We are so happy with Joe from James River Pest Control! For years we struggled to get rid of ants and Joe easily took care of the problem as well as the spiderwebs on the porch and garage. We are so glad our daughter recommended him. He is prompt and dependable. Thank you, Joe!
Excellent service and very knowledgeable! Highly recommend!
Joe is very prompt and professional. He is very knowledgeable and provides excellent customer service. Joe has quickly solved any pest problems we have had and he is great to work with!
I am very pleased with my service. Joe is very professional and willing to accommodate me in regards to being flexible with my availability in scheduling routine visits.
Joe is great- professional, courteous, always willing to help and takes the time to explain everything. Highly recommend!
Totally satisfied with the people and the services!
Joe is so personable and professional. He is always on time and also willing to go the extra mile when asked or needed. We haven’t had one single issue with ants, etc. since we started using him. He used pet-safe products and took the extra time to educate us on every product and service. Would definitely recommend Joe!
Joe has been fantastic. Had a mouse problem and reached out to multiple pest control places. Joe was the first to call back and was out either that day or the next. Did an inspection, gave a recommendation on a treatment plan and have had absolutely no issues since. Joe always communicates when he will be out to do work and is very personable.
So many words I could use to describe this company. BUT if I had to choose one word it would be RELIABLE! I have been a customer for over a year and can not see myself using another company. They are knowledgable about pest control issues, on time for appointments, and open to answer any questions you might have.…
Joe has been working with us over the last two years. We started off in a new home with an existing German Cockroach problem. Joe evicted them with quickness and has kept our home/property pest free. His prices are fair, and he has a wealth of knowledge to share.
My husband and I are first time home owners and new to the Richmond area. We had some exterior pest services through our lawn service initially, but when we found evidence of mice in our house, we knew we needed more help. We found James River Pest Solutions on a whim when searching for services in the area. Joe…
What a great experience we had with services provided. Always uncertainties dealing with pests but we were taken care of in record time and will recommend this company to family and friends. Thanks again!
Great Company, serviced my mothers house for me and did a fantastic job. Mother said they were courteous and explained everything in detail. Mom says she will continue to use them and feels safer with them handling her pest control vs the big box bug jockeys
We highly recommend James River Pest Solutions. They are affordable and Joe is very knowledgeable and has quickly addressed all of the bug problems we have had.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 82 | $58–$136 |
| Ant extermination | 62 | $58–$173 |
| Rodent extermination | 60 | $96–$323 |
| Spider extermination | 55 | $86–$181 |
| Home inspection | 53 | $56–$151 |
| Hornet & wasp extermination | 49 | $83–$199 |
| Cockroach extermination | 36 | $83–$214 |
