How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREJames River Pest Solutions
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 554 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired James River Pest Solutions for 8 kinds of job.
James River Pest Solutions for home inspection
Clear ✕All 53 Google reviews tagged “Home inspection”
We had a carpenter ant problem in our house and I called James River Pest Solutions. They came out that day and explained what treatment they could do. We immediately saw a difference. We could not be more pleased with the quick and effective response from James River Pest Solutions and would highly recommend them.
We needed a quick pest inspection and were able to get James River on the calendar pretty quickly. Joe finished his inspection and gave us some good feedback related to our home and some recommendations to help reduce the workload on our dehumidifier that runs in our crawl space. By relocating it, the unit can work more efficiently.
I have known Joe for many years and have used his services for ten+ years. I have always been very happy with his services and his responsiveness when ever there was a problem.
On time, explained what the service would entailed. Ask about any particular problems in my home. Very through job. Answered questions. Very friendly and personal technician. I would recommend this company to my friends. Priced very competitively.
Great communication and customer service. Knowledgeable technicians who don't try to sell services that aren't needed.
Andrew was great!
Andrew was very professional and knowledgeable and laid out a great plan to take care of our issues.
Great phone service. Thorough inspection. No arm twisting or up charging.
Troy was very professional and knowledgeable.
Excellent service! Very professional and definitely will be reaching out again if further services are required. Thank you!
Prompt and comprehensive service. Tripp was friendly, professional, on time and very knowledgeable.
Joe was right to the point a honest about what they could do for me as a new customer. When Tripp showed up he went right to work.
Joe was quick, took time to explain everything, very nice over all. Even took time to video a possible issue with hvac he just happened to notice. 10 out of 10!
Joe came out and did a termite inspection and did an amazing job. Joe was quick and very knowledgeable. Joe went above and beyond just the inspection and even cleaned out the entrance to our crawl space from spider webs and built up dirt. Excellent customer service!
James river has been awesome and consistent honestly if you have a big problem, they are the team to take care of it for you!!
James River has been great. They even worked around our busy schedules and grandkids nap times. Much appreciated!
Joe and Daniel are the best been helping me for years.
James River is a local business that gives great personal service. Joe, owner, takes his time and provides a detailed service and education. Highly recommend.
These guys are great. Joe was very knowledgeable and thorough. Many Thanks
The service was professional!
Great local business that helped with my mice infestation. They are professional, knowledgable and quick to serve you. Couldn’t recommend more
I have been using this company for 4 years and I love them. They’re very nice. Sweet. They listen to whatever concern you have. Whether you have an appointment or not, they will come regardless to help you. I highly recommend this company.
Joe was great - discussed everything, courteous and professional. Logan was great - completed my homes service, courteous and professional.
This is my second year using Jame River Pest Control. Joe is so helpful in answering my questions , and all of his technicians that come out do an excellent job. I have referred their services to several friends. They were also very pleased with them. Great Company!!!
Best I've used in Richmond. Extremely professional and crew is very polite. Highly recommend Joe and his team
Always thorough and the problems are definitely solved!
Joe proved to be super knowledgeable and very personable throughout my initial phone call and his first treatment for my home. It meant a lot to have the owner of the business kick things off for us. He was able to put me at ease every step of the way. I know we're in good hands, thanks again!
Excellent service from Joe. He was the only pest control service I could reach on a holiday weekend. He came out within 2-3 hours of my call. Took care of the problem and was very knowledgeable. Highly recommend. Have used him now for service for the last 2 years. Is very responsive.
New homeowners and had Daniel come out for an inspection. Very informative and helped us come up with short and long term plans to fit our budget. Very professional service
Very nice people. Explained everything very well. Not pushed. Will call on them again.
Great service and very knowledgeable. Daniel was very professional and took great care of my lawn.
Very effective and efficient service. Polite and thorough. Very happy with the outcome.
My initial phone call with Joe was awesome, he was super informative and wanted to make sure I had all my needs covered. He was able to get a technician out next day and I had such a friendly experience. I showed Tyler which bug I found and he was able to explain to me whether or not they were dangerous and we…
Joe communicates well, explains everything thoroughly, and is very responsive to any concerns. Very friendly, professional, and knowledgeable. We highly recommend him and James River for Pest control!
I had a very bad flea problem in my backyard. I called Joe and he came immediately and took care of the problem. He was the second person I contacted to help, the first was unable to get rid of the fleas (even after several treatments). Since I called him, I have had zero fleas and currently use him for mosquito…
These days I feel like it's rare to call a business and have the owner answer right from the start. I called James River Pest for general pest control services as well as termite inspection and treatment. I was pleasantly surprised to see the owner along side his team in their service call. Their entire team has…
I live in the basement of my grandparents house that was built some 50/60 years ago. Behind the house is forest with some wetlands so we tend to get quite a few critters entering the house. I called Joe when the weather started warming up and we started getting ants, mice, spiders, etc. coming inside. He was able…
Joe is OUTSTANDING!! Been using him for over 20 years and will for as long he allows!
Daniel was excellent, courteous, and thorough.
Joe and his staff are always very professional when they come out. They always make sure they ask if there’s anything else that we need before they leave. They are very respectful of my home and our residents and ask permission to go into the rooms before they do so. My home is a North Chesterfield and during the…
James River Pest Solutions was great to work with. Quick response and treatment turnaround. Joe was very knowledgeable and professional. Highly recommend!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 82 | $58–$136 |
| Ant extermination | 62 | $58–$173 |
| Rodent extermination | 60 | $96–$323 |
| Spider extermination | 55 | $86–$181 |
| Home inspection | 53 | $56–$151 |
| Hornet & wasp extermination | 49 | $83–$199 |
| Cockroach extermination | 36 | $83–$214 |
