How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREJames River Pest Solutions
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 554 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired James River Pest Solutions for 8 kinds of job.
James River Pest Solutions for rodent extermination
Clear ✕All 60 Google reviews tagged “Rodent extermination”
After 26k and 3 failed "remediations" for mice from a big box company, I called James River Pest Solutions and they sent me Andrew. He found multiple places that were missed and a good portion of my house they didn't bother reinstalling the new insulation in. He's very knowledgeable, and the sense of humor he has is…
Logan was very efficient!
Joe and the JRP team are great! I started my relationship with them when we were having a "mouse infestation" in our crawl space (and I'm not the kind of gal who can handle that). Joe and his team came same day to help remediate the situation, and have been so prompt every time we've needed something!
We found 2 mice within a week. Jared came out and handled it! He was very professional and thorough. Would definitely use James River again. 10/10
Andrew was very professional and knowledgeable and laid out a great plan to take care of our issues.
I have an old country house and needed help with rodents finding their way inside. Contacted James River Pest Solutions and they determined the best solution for controlling the problem. I find them responsive to my requests, punctual with service, friendly and wonderful to work with! No doubt you will also!
James River Pest has been great to work with. Great communication through text and emails. Staff is courteous and thorough. I would recommend them for pest control.
Price reasonable. They let you know what day they are coming and also approximate time. Great company
Friendly, prompt, 110 per visit every other month after the first couple because there was no activity. Fair to sign a contract for one year.
The professionalism of this company is above reproach, they deliver on every promise with precision. Would certainly recommend to anyone who wants great pest control services.
This company continues to exceed expectations. Daniel is always on time, friendly and supportive regarding my issues with my concerns regarding wasps/mice. Since we have been using this company, we have been pest free. Yes, occasionally a wasp appears, but that will happen. We have been totally mice free and…
5 STARS- The tech was amazing. Talked me through the best treatment and went above and beyond to make sure he covered everything. He was Amazing!!!
First rate service. Had noticed we had an unwanted visitor (mice) in our home. Tech patched any entry points, set baits, and sprayed exterior of the house. He also took the time to educate me on how mice behave and further remediation steps I can take on my end.
Joe came out and took care of my mice problem. Have not seen anymore since his visit. Joe listened to all of my concerns and explained what he would be doing and then showed me exactly what he had done when he was finished. I would not hesitate to recommend to anyone in need of help with pest problems.
James River Pest Solutions is a life saver! From the moment I went on their website, to talking to Lauren, who was amazing and managed to get me a same-day appointment, to Tripp coming out to my house for the initial inspection , they have been incredible! Tripp did a wonderful job explaining everything to me with…
These guys are great. Joe was very knowledgeable and thorough. Many Thanks
Seen a major difference from day one.
Joe and his team are super great to work with. They care about the work they do, are understanding and flexible.
This is my second year using Jame River Pest Control. Joe is so helpful in answering my questions , and all of his technicians that come out do an excellent job. I have referred their services to several friends. They were also very pleased with them. Great Company!!!
Always thorough and the problems are definitely solved!
Joe proved to be super knowledgeable and very personable throughout my initial phone call and his first treatment for my home. It meant a lot to have the owner of the business kick things off for us. He was able to put me at ease every step of the way. I know we're in good hands, thanks again!
Excellent service from Joe. He was the only pest control service I could reach on a holiday weekend. He came out within 2-3 hours of my call. Took care of the problem and was very knowledgeable. Highly recommend. Have used him now for service for the last 2 years. Is very responsive.
Service has been great
From the very first call to my first appointment, my experience has been nothing short of exceptional. The communication was clear and caring, the process felt seamless, and I felt supported every step of the way. It’s rare to find a team that combines professionalism with genuine kindness, but that’s exactly what I…
My initial phone call with Joe was awesome, he was super informative and wanted to make sure I had all my needs covered. He was able to get a technician out next day and I had such a friendly experience. I showed Tyler which bug I found and he was able to explain to me whether or not they were dangerous and we…
I called in “after hours” expecting to leave a message. Instead I was greeted warmly by Joe. He listened to my concerns and came out the very next day to take care of my uninvited guests. I could not be more pleased with the efficiency, promptness and professionalism of this whole crew. The best in RVA for all pest control needs!
James River pest is an awesome local business! Joe is responsive and very knowledgeable. He got rid of all the spiders and spiderwebs on the external part of our house and eliminated two massive underground yellow jackets nests. I am happy I found this service. I highly recommend this business.
Great job, very professional, courteous worker. I recommend to a neighbor who called them immediately.
We’ve worked with James River Pest for over a year now and their service is wonderful! We had a mouse problem in our rental and they came in and took care of it, and have since kept them gone! They also handle the other creepy crawlies and do our summer mosquito treatments too, and we are very satisfied with their service! Would highly recommend!
I called early in the morning after suspecting mice in our home, Joe not only answered but came out the same day. Joe provided an overview on the phone before coming to the home on what to expect, process, and next steps. After having Joe inspect and treat our home he provided a plan forward so we did not have…
Joe and team are great. Joe is always attentive to our needs and makes sure we are happy. Joe is also always available and willing to help, even when asking questions randomly about concerns when traveling.
Daniel was excellent, courteous, and thorough.
Amazing! They came out the same day I called. I had mouse droppings in my kitchen this morning when I got up. Called and spoke to Joe who was incredibly helpful and able to give me a quote right there in my first call. Then I’m the afternoon Daniel came and treated and inspected my house. Found out they were in more…
Joe was very quick to help us out when we first called. He continued to come back until we found the root of our problem and answered all of our questions. If you are in need insect control & extermination, I highly recommend him and his business.
Joe's pest control is the best. I will recommend his service to anyone. Great professional job each time he inspects our house.
Excellent service and very knowledgeable! Highly recommend!
Joe is very prompt and professional. He is very knowledgeable and provides excellent customer service. Joe has quickly solved any pest problems we have had and he is great to work with!
I have had the distinct displeasure of having some mice in my condo. At my wits end, Joe came in as a helpful reinforcement. He was honest about the process of getting rid of mice (that it's not one and done), but has really worked with me to try to mitigate the issue. It's a horrible experience, but I truly feel like Joe has made it a bit easier.
Joe is always on time, very professional and friendly. He does a great job and will definitely continue to use his services and refer him to others.
Always show up on time and do what they say they will! Haven’t seen a bug or critter in my home since I started using them.
Joe is so personable and professional. He is always on time and also willing to go the extra mile when asked or needed. We haven’t had one single issue with ants, etc. since we started using him. He used pet-safe products and took the extra time to educate us on every product and service. Would definitely recommend Joe!
Joe has been fantastic. Had a mouse problem and reached out to multiple pest control places. Joe was the first to call back and was out either that day or the next. Did an inspection, gave a recommendation on a treatment plan and have had absolutely no issues since. Joe always communicates when he will be out to do work and is very personable.
So many words I could use to describe this company. BUT if I had to choose one word it would be RELIABLE! I have been a customer for over a year and can not see myself using another company. They are knowledgable about pest control issues, on time for appointments, and open to answer any questions you might have.…
Joe has been providing excellent pest control service to my business. Very professional and proactive., with the right recommendations.
Joseph is the best! As a first time homeowner I never thought I’d feel passionately about a pest service but I do. Anytime I call, he remembers exactly who I am and my home and comes out promptly (same day!) to address/inspect the issue. Highly recommend!
My husband and I are first time home owners and new to the Richmond area. We had some exterior pest services through our lawn service initially, but when we found evidence of mice in our house, we knew we needed more help. We found James River Pest Solutions on a whim when searching for services in the area. Joe…
Joe treated my home for ants and mice. He was on time and professional. Definitely best pest control provider in the Richmond area.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 82 | $58–$136 |
| Ant extermination | 62 | $58–$173 |
| Rodent extermination | 60 | $96–$323 |
| Spider extermination | 55 | $86–$181 |
| Home inspection | 53 | $56–$151 |
| Hornet & wasp extermination | 49 | $83–$199 |
| Cockroach extermination | 36 | $83–$214 |
