How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREJames River Pest Solutions
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 554 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired James River Pest Solutions for 8 kinds of job.
James River Pest Solutions for termite inspection
Clear ✕All 24 Google reviews tagged “Termite inspection”
Joe and his team have done excellent work to continue protecting my house and detached garage from termites that we found last October. Very responsive and professional. Recommend to everyone I talk to about needing pest control!
Troy as usual was great! On time, communicates with us even if there is no issue/problem. James River Pest Solutions is a great company!
Great service! The technician was very friendly and knowledgeable.
Excellent service, both from the owner and our service provider, Jared!
Joe came out and did a termite inspection and did an amazing job. Joe was quick and very knowledgeable. Joe went above and beyond just the inspection and even cleaned out the entrance to our crawl space from spider webs and built up dirt. Excellent customer service!
Top notch customer service. Sent an inquiry on a Sat and received a call that same day. Very transparent with pricing and will have my business for a long time.
Highly recommend.
Used James River Pest for the past year. They have been very prompt and professional. Will continue to use them.
Prompt service. Very nice technician who took his time and answered my questions.
These days I feel like it's rare to call a business and have the owner answer right from the start. I called James River Pest for general pest control services as well as termite inspection and treatment. I was pleasantly surprised to see the owner along side his team in their service call. Their entire team has…
Great company! Always on time, courteous and professional. Great value for the services they provide!
Joe is OUTSTANDING!! Been using him for over 20 years and will for as long he allows!
Very professional and prompt scheduling. The inspection went quickly and a reasonable quote was given. The service technician was knowledgeable and answered all of our questions. Will definitely be calling them again!
Joe and his staff are always very professional when they come out. They always make sure they ask if there’s anything else that we need before they leave. They are very respectful of my home and our residents and ask permission to go into the rooms before they do so. My home is a North Chesterfield and during the…
Joe's pest control is the best. I will recommend his service to anyone. Great professional job each time he inspects our house.
Joe is always on time, very professional and friendly. He does a great job and will definitely continue to use his services and refer him to others.
Always show up on time and do what they say they will! Haven’t seen a bug or critter in my home since I started using them.
We highly recommend James River Pest Solutions. They are affordable and Joe is very knowledgeable and has quickly addressed all of the bug problems we have had.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 82 | $58–$136 |
| Ant extermination | 62 | $58–$173 |
| Rodent extermination | 60 | $96–$323 |
| Spider extermination | 55 | $86–$181 |
| Home inspection | 53 | $56–$151 |
| Hornet & wasp extermination | 49 | $83–$199 |
| Cockroach extermination | 36 | $83–$214 |
