Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts

Jantala Thai Spa & Foot Reflexology logo

Jantala Thai Spa & Foot Reflexology

Thai massage therapist · Denver, CO · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%89+25.1Replies to reviews 8%86+7.1Craft & service penalty95−0.5Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#195 of 294 massage therapistsPosition by Experts Score among all companies we track in this category. · better than 34%
4.9 ★★★★★ 551 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
73%reviews answered by the owner
Oct 2026latest review
📞 Call (720) 445-5880Request a call backWebsite ↗

Jantala Thai Spa & Foot Reflexology at a glance

Google reviewers rate Jantala Thai Spa & Foot Reflexology 4.9 out of 5 based on 551 reviews. Customers frequently praise the facility's comfort, the effectiveness of Thai and deep-tissue treatments for relieving tension, and the ease of securing appointments. However, lower-rated feedback highlights issues with online booking errors, strict appointment policies, and instances where services did not match expectations regarding technique or duration.

  • Google rating: 4.9 out of 5 from 551 reviews (95% five-star).
  • Reviews on this page: 551 Google reviews (497 with written comments, 18 with photos).
  • Owner responses: the business replied to 73% of reviews.
  • Most recent review: October 18, 2026.
  • Service: Massage Therapist serving Denver, Colorado.

Data from Google, last updated November 11, 2026.

Score profile vs other massage therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction89Reliability89Craft & service95Value–Momentum100Replies to reviews86Satisfaction: 89 (median 94)Reliability: 89 (median 94)Craft & service: 95 (median 100)Momentum: 100 (median 100)Replies to reviews: 86 (median 75)
This companyMassage Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jantala Thai Spa & Foot Reflexology: 89/100 on this factor. Category median: 94.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jantala Thai Spa & Foot Reflexology: 89/100 on this factor. Category median: 94.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jantala Thai Spa & Foot Reflexology: 95/100 on this factor. Category median: 100.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jantala Thai Spa & Foot Reflexology: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jantala Thai Spa & Foot Reflexology: 86/100 on this factor. Category median: 75.A
86

Bar = this company · dark tick = category median.

Star ratings

551 Google reviews we collected

  • 5 stars52495%
  • 4 stars81%
  • 3 stars31%
  • 2 stars51%
  • 1 star112%

Praise vs complaints

Phrases our text analysis found in 497 written reviews

  • Praise39795%
  • Complaints195%

Topic share

How often each topic comes up in the written reviews

  • Would recommend12530%
  • Staff & attitude11828%
  • Quality & results9924%
  • Price & value276%
  • Communication195%
  • Honesty & trust164%
  • Speed & response123%

What customers talk about

We read 497 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I highly recommend Jantala Thai Spa & Foot Reflexology.”
    “I cannot recommend Jantala Thai Massage enough, especially Debbie.”
  • “I had a very nice foot reflexology appointment with Rose.”
  • “The lady that helped me was named Mali, and she did an excellent job.”
    “I will no longer go to Jantala after this terrible experience today.”
  • “Ended with a ginger tea and it was worth it to come back for $135.”
    “Perhaps I have bad luck, but I felt the massages were overpriced for what you got.”
  • “The atmosphere, the communication, the pressure and stretching she does to your body was all so amazing.”
  • “You can tell she genuinely cares about healing people, not just going through the motions.”
    “When we didn't and lying saying there is a note when the owner couldn't find us in the system how can there be a note if she couldn't find me?”
  • “From the moment I arrived, I was warmly welcomed with hot tea, which immediately made me feel relaxed and cared for.”

People customers mention

  • Rose 43 reviews
  • Landon 33 reviews
  • Massage 27 reviews
  • Pantip 20 reviews
  • Thailand 13 reviews
  • Cece 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Hannah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had a 60 minute Thai Advanced with Rose & she was amazing!!!! She focused on the areas I shared were sore and the experience was so relaxing & rejuvenating. Will definitely be back.

Evan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Tanya gave me the best massage I have ever had. I signed up for the Thai advanced massage and I cannot say enough amazing things about Tanya and jantala!! Will 100% be back soon. Worth every penny

Garett6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rose was great ! Came in feeling very tight in my back and neck . She made sure to pay close attention to both. Left feeling very relaxed and much better than when I came in. Got the 90 traditional Thai massage . I think next time I’ll go for the two hour

Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a very nice foot reflexology appointment with Rose. The space is comfortable and I felt so relaxed. I have been suffering from foot pain and I noticed a major difference when I left today!

Myagmarsuren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had amazing experience with Rose. Would definitely come back for my next massage with Jantala.

Rhonda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

ROSE is AMAZING !!! I didn’t know how much tension my body was holding until Rose worked my body into its most relaxed state. I highly recommend Jantala Thai Spa & Foot Reflexology. Whether you are a resident of Denver or visiting as I was, this place is a jewel. Ask for Rose, you will love your experience.

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Photos

Customer reviews

4.9 ★★★★★ 551 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Hannah Samere6 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a 60 minute Thai Advanced with Rose & she was amazing!!!! She focused on the areas I shared were sore and the experience was so relaxing & rejuvenating. Will definitely be back.

Response from the owner · 3 weeks ago

Hannah, Thank you for your visiting and recommendation. Looking forward to work with you again soon! Jantala Thai

Evan Pendergast9 reviewsTotal number of Google reviews Evan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tanya gave me the best massage I have ever had. I signed up for the Thai advanced massage and I cannot say enough amazing things about Tanya and jantala!! Will 100% be back soon. Worth every penny

Response from the owner · 3 weeks ago

Evan, Thank you for your visiting and recommendation. Looking forward to work with you again soon! Jantala Thai

Garett Haig6 reviewsTotal number of Google reviews Garett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rose was great ! Came in feeling very tight in my back and neck . She made sure to pay close attention to both. Left feeling very relaxed and much better than when I came in. Got the 90 traditional Thai massage . I think next time I’ll go for the two hour

Response from the owner · 4 weeks ago

Garrett, Thank you for your visiting and recommendation. Looking forward to work with you soon! Jantala Thai

Heather H8 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a very nice foot reflexology appointment with Rose. The space is comfortable and I felt so relaxed. I have been suffering from foot pain and I noticed a major difference when I left today!

Response from the owner · 4 weeks ago

Heather, Thank you for your visiting and recommendation. Looking forward to work with you soon! Jantala Thai

Myagmarsuren Sodnomtseren7 reviewsTotal number of Google reviews Myagmarsuren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had amazing experience with Rose. Would definitely come back for my next massage with Jantala.

Response from the owner · 4 weeks ago

Thank you for your visiting and recommendation. Looking forward to work with you soon! Jantala Thai

Rhonda Brown9 reviewsTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

ROSE is AMAZING !!! I didn’t know how much tension my body was holding until Rose worked my body into its most relaxed state. I highly recommend Jantala Thai Spa & Foot Reflexology. Whether you are a resident of Denver or visiting as I was, this place is a jewel. Ask for Rose, you will love your experience.

Response from the owner · a month ago

Thank you so much for your visiting and recommendation. Looking forward to work with you again soon! Jantala Thai

Jaroslav ObuchovLocal Guide · 24 reviewsTotal number of Google reviews Jaroslav has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a massage therapist and bodyworker myself, I'm always looking for places to unwind and recover after a busy week. Jantala Thai Spa is definitely one of those places where you are in good hands and I'll use it to get my body worked on again in the future. 🙏

Response from the owner · a month ago

Thank you so much for your visiting and recommendation. Looking forward to work with you again soon! Jantala Thai

Marianna Sarkisyan6 reviewsTotal number of Google reviews Marianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Landon is a fantastic massage therapist. The facility is great, and getting an appointment was a breeze

Response from the owner · a month ago

Thank you so much for your visiting and recommendation. Looking forward to work with you again soon! Jantala Thai

Scott Raynolds6 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Terrific from start to finish. Would highly recommend

Response from the owner · 2 months ago

Scott, Thank you for your visiting and recommendation. Looking forward to work with you again soon! Jantala Massage Team

Stephanie Joy5 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I briefly studied Thai massage many years ago and have had many Thai massages in Thailand and America over the years. This was of the best I’ve ever had!! This was my second session with Tanya and I’m committed! Lucky to have her just a 1/2 hr away!

Response from the owner · 2 months ago

Stephanie, Thank you for your visiting and recommendation. Looking forward to work with you again soon! Jantala Massage Team

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