Experts Reviews · Company report
Janus Pest Management, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Janus Pest Management, Inc.

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 88 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Janus Pest Management, Inc. is better than 99% of bed bug exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Janus Pest Management, Inc. is better than 99% of bed bug exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Janus Pest Management, Inc. is better than 99% of bed bug exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Janus Pest Management, Inc. is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Janus Pest Management, Inc. is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Janus Pest Management, Inc. is better than —% of bed bug exterminators.–
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Reviews for your job

Customers hired Janus Pest Management, Inc. for 8 kinds of job.

Janus Pest Management, Inc. for bug & insect extermination

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Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Bug & insect extermination”

jody5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve been with Janus Pest for years and have been very satisfied. I have them come once a month. Very happy with them. Tyler is great!!

Paid $40–60Reasonable priceFlea & mite exterminationBug & insect exterminationAnt extermination
inez1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service man always lets me know the day before what time he would be at my home the next day He is always dressed in a clean uniform, polite and professional.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Marilyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The Janus Pest Management team is great. They are knowledgeable and will update our maintenance based on the season and the pests/bugs that appear during those times.

Reasonable priceBug & insect extermination
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have used this pest service for several years and been highly satisfied. Someone comes every 2 months and sprays all around outside my house. As a result I very rarely have any spiders, cockroaches or other bugs inside my house and when I had a rat problem they were very helpful. I highly recommend them.

Paid $60–80Reasonable priceBug & insect extermination
Emmet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good prompt service

Paid $60–80Reasonable priceBug & insect extermination
The2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We’ve used Janus Pest for many years, and we consider Nick an invaluable partner in our real estate management! We highly recommend!

Paid $80–100Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We've been a customer since 2017. Tried multiple companies before Janus, but those couldn't get our resolve our ant problem. Janus did and has continued to for nearly a decade. Strongly recommend Janus Pest.

Paid $40–60Reasonable priceBug & insect extermination
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nicholas is always amazing and therough with his assessment of out pest situations and our gnat problems have diminished exponentially

Paid $80–100Great priceBug & insect extermination
Alexander5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nick was able to get rid of the gnats within an incredibly quick time; He is incredibly personable and constantly giving service more than fitting for century park plaza. Every week he follows through and extends solutions for every problem that's lobbed his way

Paid $80–100Great priceBug & insect extermination
AntonioLocal Guide · 157 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nicks was suburb and friendly, he was able to solve our nat problem when no one else could!

Customer photo from Antonio's reviewCustomer photo from Antonio's review
Paid $80–100Great priceBug & insect exterminationBed bug extermination
christy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great customer service, Nick was able to get rid of the roaches in the restrooms. He also came back to follow up with our company. Always gives great solutions to the problems that that our company faces regarding pest control.

Paid $80–100Reasonable priceBug & insect extermination
finley0021 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nick was so professional with his service, wearing protective gear (gloves, eyewear, etc) and is knowledge regarding what type of bug I was dealing with. I was pretty impressed to be honest. He put out the proper traps needed for our gnat infection. Even came back to refresh the traps and dispose of the dead bugs. Very satisfied with the service.

Paid $80–100Great priceBug & insect extermination
Jocelyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I've been using this company for many years. Currently we use them for general pest service extermination maintenance. Adam comes out regularly communication is great and always available for questions. I'm appreciate their work and responsiveness that I suggested my employer use their services too

Great priceGeneral pest inspectionBug & insect extermination
Geri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Adam is professional, helpful, friendly, prompt, and efficient. He is a great asset to Janus Pest Management. We are happy he is our technician.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We’ve been using Janus Pest for our residential property for at least a decade and couldn’t be happier. Our technician, Ken, is always friendly and helpful. We definitely recommend them for your pest control needs!

Reasonable priceGeneral pest inspectionBug & insect extermination
KaneLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We always appreciate Janus Pest’s service and technicians. Our tech Ken goes above and beyond to provide recommendations and solutions to our pest control needs. Ken is not only friendly and checks in diligently but he’s knowledgeable in the field as it relates to our specific properties - which only helps us learn…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination

Price

$81-22% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

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