Experts Reviews · Company report
Janus Pest Management, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Janus Pest Management, Inc.

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 88 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Janus Pest Management, Inc. is better than 99% of bed bug exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Janus Pest Management, Inc. is better than 99% of bed bug exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Janus Pest Management, Inc. is better than 99% of bed bug exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Janus Pest Management, Inc. is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Janus Pest Management, Inc. is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Janus Pest Management, Inc. is better than —% of bed bug exterminators.–
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Reviews for your job

Customers hired Janus Pest Management, Inc. for 8 kinds of job.

Janus Pest Management, Inc. for general pest inspection

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Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “General pest inspection”

Stasia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been using for 21 years and have never had a problem. They have come out and removed bee hives for me as well as helping remove a skunk from my garage. I had worked with Jay and his brother years before I started using their service and couldn't ask for nicer people. They are always there for whatever pest contral help you need at your home.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great communication and dependability

Great priceSpider exterminationGeneral pest inspectionCockroach extermination
inez1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service man always lets me know the day before what time he would be at my home the next day He is always dressed in a clean uniform, polite and professional.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
The2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We’ve used Janus Pest for many years, and we consider Nick an invaluable partner in our real estate management! We highly recommend!

Paid $80–100Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Juan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We have been using Nick with Janus pest control for many years now. He is super reliable and friendly with all of our tenants. They are quick to Step up if we have any concerns at all. Nick is super knowledgeable, and gets the job done. We have no critters we don’t want.

Paid $60–80Reasonable priceGeneral pest inspectionCockroach extermination
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Just had our latest service from Adam w/Janus Pest. He's the best - always lets us know the time frame he's arriving and is professional and so pleasant.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
AngeloLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Janus pest control is a great company, especially for pest control, The company itself is also phenomenal and they do a wonderful job, especially at the Century, Plaza towers and Century City.

Great priceGeneral pest inspection
jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nick did a amazing job getting rid of the water bugs in the break room up in our floor

Paid $80–100Great priceGeneral pest inspection
Jalen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nick with Janus does great with all the services he provides he is the best 💯

Paid $80–100Great priceGeneral pest inspection
Edwin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nick was able to treat loading dock area of Gnats infestation quick and effectively. Very friendly and able to answer all my questions regarding treatments.

Paid $60–80Great priceGeneral pest inspection
Jocelyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I've been using this company for many years. Currently we use them for general pest service extermination maintenance. Adam comes out regularly communication is great and always available for questions. I'm appreciate their work and responsiveness that I suggested my employer use their services too

Great priceGeneral pest inspectionBug & insect extermination
Jen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I’m so pleased with my service from Janus pests. My technician Alfred is wonderful!

Great priceGeneral pest inspection
Fred9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Adam is terrific. Service is always great and best of all we are pest free

General pest inspectionAnt extermination
Erick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Alfred Miramontes from Janus Pest Management, Inc has been providing monthly pest control services for our building, and his work continues to exceed expectations. He is consistently thorough, punctual, and demonstrates strong expertise in his field. Alfred is very friendly and proactive — always offering helpful…

Great priceGeneral pest inspection
Hesham1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great Company. Adam is one of the best technicians they have. Highly recommended.

Paid $40–60Great priceGeneral pest inspection
Emely2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Janus services several of our locations and they have always handled things efficiently and effectively. Alfred is incredibly attentive, thorough and super quick to respond, he always produces effective results. Very trustworthy!!

Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
MichaelLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Adam from the Glendora location is the best!

Paid $40–60Great priceGeneral pest inspection
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a fantastic experience with Janus Pest Management thanks to their technician, Tyler. He arrived on time, was professional, and curteous. He quickly assessed the ant problem at my house and the ant problem was solved within a day. All of my questions were answered. I truly appreciate the efficiency and quality…

Paid $160–180Great priceGeneral pest inspection
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We’ve been using Janus Pest for our residential property for at least a decade and couldn’t be happier. Our technician, Ken, is always friendly and helpful. We definitely recommend them for your pest control needs!

Reasonable priceGeneral pest inspectionBug & insect extermination
JeremyLocal Guide · 337 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

By far the best pest control company in La Verne. Ken is the best to work with and always takes care of household.

Great priceRodent exterminationSpider exterminationFlea & mite extermination
Armen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have a quarterly service with Janus to keep pests out and they always handle business. Very friendly and communicative. Happy with the service and would definitely recommend!

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Mercedes9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay came to our house to give us an estimate for pest control and mosquito & gopher control/management. Jay took the time to walk all around our one acre property and explain everything to us. He was at our house for 30-40 minutes going over everything with us. He wasn’t paid for our appointment/estimate or even…

Home inspectionMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Called Janus with a question regarding a bug invasion and in less than 24 hours Jay was at my house and identified the bug as well as pointed out that it was coming from some wood logs we had in our fireplace. He was very prompt and professional. This was after the company I use monthy said it would be 24-48 hours…

General pest inspection+ Responsiveness+ Punctuality+ Value
Creating1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can't remember how we came about Janus for our income property, but I imagine it was a positive review somewhere. We've been using their services for many years for our two small properties. What I like best, besides no bugs? When you interact with them, either our regular tech or the office, it feels like a…

Cockroach exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Fred1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These folks are extremely helpful, professional and friendly. They explain what they are doing and why, and should it be necessary to come back to finish up a job, they do so willingly and quickly. We’re very pleased with the service we have received.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
S.G.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've used Janus Pest Management for at least 15 years. I wouldn't trust our home and it's maintenance with anyone else. Our technician Vic, (who has been "ours" all these years) is professional, knowledgeable and handles all problems. We've even taken care of a rat problem together! I highly recommend them and their…

General pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Dane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jay and his crew are trained professionals that take pride in their workmanship and great pride in results. They utilize modern equipment and know what to use, how to use it.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Reyna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection

Price

$81-22% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

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