Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Janus Pest Management, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Janus Pest Management, Inc.

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 88 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Janus Pest Management, Inc. is better than 99% of bed bug exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Janus Pest Management, Inc. is better than 99% of bed bug exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Janus Pest Management, Inc. is better than 99% of bed bug exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Janus Pest Management, Inc. is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Janus Pest Management, Inc. is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Janus Pest Management, Inc. is better than —% of bed bug exterminators.–
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Reviews for your job

Customers hired Janus Pest Management, Inc. for 8 kinds of job.

Janus Pest Management, Inc. for hornet & wasp extermination

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Hornet & wasp extermination”

Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Just had our latest service from Adam w/Janus Pest. He's the best - always lets us know the time frame he's arriving and is professional and so pleasant.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
Mario3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Extremely knowledgeable and very professional - excellent service provided by Nick Soule at our site…

Paid $80–100Great priceHornet & wasp exterminationRodent extermination
Stacie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Janus Pest Management is a great company that provides excellent customer service & pest services. Albert is our representative who is very professional, considerate & efficient in providing our pest management. .

Reasonable priceHornet & wasp exterminationRodent extermination
Geri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Adam is professional, helpful, friendly, prompt, and efficient. He is a great asset to Janus Pest Management. We are happy he is our technician.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
KaneLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We always appreciate Janus Pest’s service and technicians. Our tech Ken goes above and beyond to provide recommendations and solutions to our pest control needs. Ken is not only friendly and checks in diligently but he’s knowledgeable in the field as it relates to our specific properties - which only helps us learn…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Dane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jay and his crew are trained professionals that take pride in their workmanship and great pride in results. They utilize modern equipment and know what to use, how to use it.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

Price

$81-22% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection28$68–$116
Rodent extermination17$88–$323
Bug & insect extermination16$71–$126
Spider extermination13$79–$141
Ant extermination10$63–$194
Cockroach extermination8$88–$282
Flea & mite extermination6$90–$282
Hornet & wasp extermination6$83–$246

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