Experts Reviews · Company report
Janus Pest Management, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Janus Pest Management, Inc.

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 88 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Janus Pest Management, Inc. is better than 99% of bed bug exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Janus Pest Management, Inc. is better than 99% of bed bug exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Janus Pest Management, Inc. is better than 99% of bed bug exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Janus Pest Management, Inc. is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Janus Pest Management, Inc. is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Janus Pest Management, Inc. is better than —% of bed bug exterminators.–
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Reviews for your job

Customers hired Janus Pest Management, Inc. for 8 kinds of job.

Janus Pest Management, Inc. for rodent extermination

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Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 100
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Rodent extermination”

Stasia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been using for 21 years and have never had a problem. They have come out and removed bee hives for me as well as helping remove a skunk from my garage. I had worked with Jay and his brother years before I started using their service and couldn't ask for nicer people. They are always there for whatever pest contral help you need at your home.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
inez1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service man always lets me know the day before what time he would be at my home the next day He is always dressed in a clean uniform, polite and professional.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nick was very helpful in setting up a plan to get rid of my client’s rodent problem. He was communicative and even follow up to ensure he collected all the traps.

Paid $200+Great priceRodent extermination
Mario3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Extremely knowledgeable and very professional - excellent service provided by Nick Soule at our site…

Paid $80–100Great priceHornet & wasp exterminationRodent extermination
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We were being inundated by rodents at our school and we decided to try a different pest control company. I had used Janus when I managed a commercial office building so I decided to call Jay Spicer to see what they could do to help. The first thing I found out was that they provide service at a number of similar…

Reasonable priceRodent extermination
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Adam communicates, is polite, and thorough. I appreciate his work and demeanor.

Reasonable priceRodent extermination
Stacie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Janus Pest Management is a great company that provides excellent customer service & pest services. Albert is our representative who is very professional, considerate & efficient in providing our pest management. .

Reasonable priceHornet & wasp exterminationRodent extermination
Emely2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Janus services several of our locations and they have always handled things efficiently and effectively. Alfred is incredibly attentive, thorough and super quick to respond, he always produces effective results. Very trustworthy!!

Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
WadeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Janus pest has been great for commercial and residential accounts! I have been using Janus for years for my commercial buildings but recently had them start servicing my residence and I have not had a single ant in my home since I hired them. Very professional and affordable, very happy with their service and would recommend to any friend or family.

Rodent exterminationSpider exterminationAnt extermination
KaneLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We always appreciate Janus Pest’s service and technicians. Our tech Ken goes above and beyond to provide recommendations and solutions to our pest control needs. Ken is not only friendly and checks in diligently but he’s knowledgeable in the field as it relates to our specific properties - which only helps us learn…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
JeremyLocal Guide · 337 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

By far the best pest control company in La Verne. Ken is the best to work with and always takes care of household.

Great priceRodent exterminationSpider exterminationFlea & mite extermination
Mercedes9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay came to our house to give us an estimate for pest control and mosquito & gopher control/management. Jay took the time to walk all around our one acre property and explain everything to us. He was at our house for 30-40 minutes going over everything with us. He wasn’t paid for our appointment/estimate or even…

Home inspectionMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Fred1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These folks are extremely helpful, professional and friendly. They explain what they are doing and why, and should it be necessary to come back to finish up a job, they do so willingly and quickly. We’re very pleased with the service we have received.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Chad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

***** I reccomend this company to anyone having problems ***** Jay came to my house on time & was very friendly, clean and professional. He helped us fix our problem & gave us tips and what to do so we dont have to keep calling them. I am greatful I picked a great company to help us out!!! Thanks Jay!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Dane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jay and his crew are trained professionals that take pride in their workmanship and great pride in results. They utilize modern equipment and know what to use, how to use it.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Reyna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationRodent exterminationTermite inspection+ Quality

Price

$81-22% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

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