How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREJax Auto Lab & Repair Shop
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 110 oil change services · 5.0★ from 185 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jax Auto Lab & Repair Shop for 8 kinds of job.
Jax Auto Lab & Repair Shop for general repairs & maintenance
Clear ✕All 21 Google reviews tagged “General repairs & maintenance” · showing 20
I am totally satisfied with the service I have received from Jax Auto Lab. They are very efficient, prices are very reasonable & I would recommend them to anyone!
I had a great experience at Jax Auto Lab for my oil change and tire rotation! They were quick, efficient, and got me back on the road in no time. It’s reassuring to have an auto shop you can trust. I’ll definitely be back and highly recommend them!
As always, Jax Auto Lab did a great job at a reasonable price and on schedule with regular maintenance, etc. 5 stars as always!
Professional, knowledgeable, quick turn around and a pleasure to do business with. Highly recommend Josh and his team for all your car and truck needs.
Josh and team diagnosed the issue and fixed within hours. Would highly recommend.
Between my parents and I, we have 5 cars of various makes and models. We've brought all 5 cars to Jax Auto Lab for general maintenance (oil changes) as well as a couple of repairs. Both Josh and Derek have been a pleasure to work with. They are responsive by phone and were there for me when I had a same day issue…
At Jax Auto Lab, you receive exceptional repair services. Their customer service is exemplary. They demonstrate a comprehensive understanding of all repairs, ensuring that all necessary work is completed before services begin. Additionally, they promptly notify you via phone call and text message about any…
If you want a great experience and your auto well cared for Jax Auto Labs is it! My third time there for basic maintenance. They run on time, polite and do a great job. This time though they went above and beyond and removed film that has been left on my hood making it look dirty and gross. Looks like a new car! Thanks guys!!
Very helpful and kind! Speedy and got me in right away! Definitely will go back!
I was impressed with their knowledge of my car. They are outstanding mechanics. I was so impressed in there work then I will be taking my other car to them as well. If you need a Car Repair I suggest that you see them you will be worth your time and money.
I’ve had the pleasure of having Derek at Jax auto labs fix my vehicles years before he even opened a shop. They are fast, efficient, affordable and hospitable. Can’t go wrong with trusting Jax auto lab to fix and maintenance your vehicles. From oil changes and spark plugs to water pumps and catalytic converters they got you covered.
My go to shop for my little blue honda. The men that work here are super knowledgeable, friendly, and the can joke with ya too. They’re going to help me upgrade my sound system a bit too which I’m super excited for ! Highly recommend this auto shop
Great communication. Also you get a written estimate before any work. They explained why each item was needed. Highly recommend this shop
Josh and Derek were both great! They diagnosed my car correctly and were able to take care of it quickly. I am back on the road and my car is running great! Thanks guys. 😁
Great guys! Derek and Josh is top notch👌. They're very professional and great at what they do! I know my mercedes is in good hands with them! Thanks guys!
Awesome, down to earth, genuine team. They do great work and know their stuff. Honestly couldn't recommend them enough. They installed the parts in about 15 minutes with no issues.
I rarely write reviews and 5 star places are suspicious to me but they live up to their reputation. Brought my car in to replace the head gasket, spark plugs, and flush out the car. Guys did amazing work and notice additional work that was needed immediately with fast turnaround. Car drives like dream and runs…
Replaced my oil pressure sensor for a reasonable price. Highly recommend.
Excellent customer service. Skilled techs.
After years of dealing with inflated prices and blatant dishonesty at service centers connected to local Toyota dealerships, I decided to try Jax Auto Lab because their technicians hold high-level certifications for Toyota. I am thrilled with their work and can't recommend them enough. Not only did they not try to…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 28 | — |
| General repairs & maintenance | 21 | — |
| Auto engine diagnostic | 14 | — |
| Steering & suspension repair | 11 | — |
| Auto maintenance | 11 | — |
| Air conditioning | 11 | — |
| Electrical repair | 10 | — |
| Tires | 9 | — |
