Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate JAXZEN 4.9 out of 5 based on 76 reviews, with the owner responding to 29% of comments. Positive feedback highlights services like float therapy, massage, yoga, and art classes, frequently citing a relaxing atmosphere, knowledgeable staff, and effective results for relaxation or pain relief. One recurring criticism involves a dispute over membership credit expiration, where a customer claimed financial loss due to unused credits accumulating during an out-of-state absence.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
76 Google reviews we collected
Phrases our text analysis found in 57 written reviews
How often each topic comes up in the written reviews
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Freida was my Reiki practioner and she was really kind, and amazing 👏 as well!”
“I purchased a float package and it was a great experience.”
“I highly recommend Jaz-Zen Healing Arts Center and the staff here are amazing!”
“0/5 Stars”
“I came into Jax- Zen dragging my feet and immediately went to sleep on the massage table.”
“…s to try it for the first time but Jina made me feel so comfortable, explaining everything to me before I went in and giving me options to help me get…”
“Hope is extremely talented and I can honestly say she gave me the best massage I've ever had.”
“It's amazing and totally worth every penny.”
praise complaint · found by our text analysis, Google review wording unchanged.
You truly leave a better and different person with each visit. If you are on the fence about taking a class or participating in an event, go ahead and give it a try. You will find yourself coming back again and again. Its also great place to bring a friend or go on a date!
I have been a few times for float therapy and for massages and have never been disappointed.
I purchased a float package and it was a great experience. Can’t wait to go back for my second float and try some of the other services they offer!
Great yoga class. It was both challenging and relaxing. Great atmosphere for meditation. The instructors are excellent. They are easy to follow. I’ve been to 2 classes there and plan to continue going.
I highly recommend Jaz-Zen Healing Arts Center and the staff here are amazing!!! I will definitely be going back soon. I went in for a Reiki session and afterwards I felt sooo much better and still feeling better today. Freida was my Reiki practioner and she was really kind, and amazing 👏 as well! Thank you both for your kindness. 😊💜💫💫
So enjoyed my experience at Jan-Zen Healing Arts Center. I highly recommend you treat yourself to a relaxing day of self care.
4.9 ★★★★★ 76 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
You truly leave a better and different person with each visit. If you are on the fence about taking a class or participating in an event, go ahead and give it a try. You will find yourself coming back again and again. Its also great place to bring a friend or go on a date!
Amazing atmosphere and super friendly vibe. Absolutely LOVED the art café.
I have been a few times for float therapy and for massages and have never been disappointed.
Love Crystal, We had a fun time ,I left feeling very refreshed, I will return🤩
I purchased a float package and it was a great experience. Can’t wait to go back for my second float and try some of the other services they offer!
Great yoga class. It was both challenging and relaxing. Great atmosphere for meditation. The instructors are excellent. They are easy to follow. I’ve been to 2 classes there and plan to continue going.
Roxanne was great, I’ll be back
0/5 Stars Owner scammed me out of $400+ in credits—Avoid this membership! I am beyond frustrated with Jax-Zen. I was a member from July 9, 2024, until March 21, 2025, paying $69 every single month. During that time, I only used my credits 3 times. While I was out of state for a few months, I let my membership continue to run so my credits would accumulate for my return. When I called to use them, I was met with total dishonesty from the owner. During a single phone call, the owner gave me three contradictory stories: 1 He first said they "discontinued" the credits. 2 He then said I’d lose them immediately because I dropped my membership. 3 Finally, he changed it again, claiming I had 90 days. Because of this constant goalpost-shifting and the owner’s refusal to give a straight answer, I ended up not being able to use any of my 6 remaining paid credits. They were happy to collect my $69 every month while I was away, but the moment I tried to redeem the services I had already paid for, the owner made it impossible. I never received a single email notifying me that credits would be "dropped" or expired, yet they have no problem flooding my inbox with marketing emails to get me to spend more money. They are crooks. They took over $600 of my money, provided 3 sessions, and I have absolutely nothing to show for the rest. I highly discourage anyone from getting a membership here.
I highly recommend Jaz-Zen Healing Arts Center and the staff here are amazing!!! I will definitely be going back soon. I went in for a Reiki session and afterwards I felt sooo much better and still feeling better today. Freida was my Reiki practioner and she was really kind, and amazing 👏 as well! Thank you both for your kindness. 😊💜💫💫
So enjoyed my experience at Jan-Zen Healing Arts Center. I highly recommend you treat yourself to a relaxing day of self care.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
