Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Jay's Auto Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Jay's Auto Collision

League City, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 73 auto body shops · 5.0★ from 67 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jay's Auto Collision is better than 96% of auto body shops.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jay's Auto Collision is better than 97% of auto body shops.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jay's Auto Collision is better than 99% of auto body shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jay's Auto Collision is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jay's Auto Collision is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jay's Auto Collision is better than —% of auto body shops.–
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Reviews for your job

Customers hired Jay's Auto Collision for 8 kinds of job.

Jay's Auto Collision for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 48
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Body & Trim”

Franklyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Jay’s body shop was recommended, after AAA towed my vehicle to a well known body shop quoted two thousand dollars more. He was transparent with the price of labor and parts. Also promised one week turnaround.

Customer photo from Franklyn's review
Great pricePaintingBody & Trim
Q3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service. Professional and quick. Highly recommend!

Reasonable pricePaintingBody & Trim
habib1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

İ had accident my car was so heavily damaged. jay’s auto fixed my car just at 3 days for less money than other shops.

Great priceSteering & suspension repairPaintingBody & Trim
Trevor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional, timely, friendly, and honest are just a few words I could use to describe this business. I had a big dent in my hood and it was replaced and looked brand new. I would recommend anyone to bring their car here.

Great priceBody & Trim
jorge1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great price and service. I had the whole car repainted along with wheels and side skirts. The paint matching between the them is great and not noticeable. My car has never looked this good before.

Customer photo from jorge's reviewCustomer photo from jorge's review
Great pricePaintingBody & Trim
Flare6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service at a great price! Definitely a great place to go for any body/collision work that is needed!

Reasonable priceBody & TrimAir conditioningService not listed
D10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jay Collison took care of me. I had to pay out of the pocket and Jay fixed my car for a good price. I definitely recommend bringing your car here. He accepts all insurance. This is my 2nd time bring my vehicle here.

Customer photo from D's review
Great pricePaintingBody & Trim
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jay does excellent work, great interaction with the customer. All around five stars!

Great pricePaintingBody & Trim
Yany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excelente servicio, muy actualizado en colores y accesorios para darle un cambio a mi auto!...gracias Jay.

Body & TrimPainting+ Quality+ Professionalism
Theo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was very pleased by the quality of the work and the associated cost. He completed the car body repair on time.

Reasonable pricePaintingBody & Trim
Benjamin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Want to give Mr. Jay and his guys a 5 star review for the work they did on my Silverado! It had a huge dent/crunch mark in the bed from catching a steel cattle gate. Pretty severe, most other shops told me they wouldn’t even mess with it. They had the dent pulled pretty flat, and with some solid body work, & some…

Customer photo from Benjamin's reviewCustomer photo from Benjamin's reviewCustomer photo from Benjamin's review
Body & TrimPainting
Mustafa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best repair shop in the area by far. I will continue doing business with them.

Body & TrimSteering & suspension repairWelding
bryan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome work they work with you every step of the way and brake everything down. I bring them all my cars Y hablan español también hacen de todo !

Body & TrimBrakesAir conditioning
Kair1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did excellent work was out on time didn’t have to wait forever really appreciate it thanks guys

Body & Trim
Bryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are the real deal. Did a great job on my vehicle and will be using them again.

Body & Trim
elijah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great people working there. Kept me updated, worked consistently and got me back into my washed car the day it was ready. Drives the same and looks as good as it did before the wreck. I highly recommend! They will care for you and your vehicle.

Body & Trim
Bad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best mechanic you will find!! AMAZING!!! Have been going there for a long time and will continue to with my car. Great business all around.

Air & cabin filter replacementBody & TrimElectrical
Adely3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & Trim+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 29%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim18—
Painting14—
Brakes4—
Tires4—
Electrical3—
Battery3—
Steering & suspension repair2—
Air conditioning2—

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