How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty91−0.9Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREJay's Automotive - Lomaland
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #188Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.7★ from 635 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Jay's Automotive - Lomaland for 8 kinds of job.
Jay's Automotive - Lomaland for engine repair
Clear ✕All 17 Google reviews tagged “Engine repair”
Fantastic service notified at all times for the status of the repair. My vehicle was extended warranty insurance. They took the pictures sent to the warranty insurance company in a fast prompt way we followed every step till we got OK by the warranty company thank you for all your help.
This place is awesome because they're fast and they communicate well with you. I took my chevy silverado in for a broken exhaust manifold bolt and they ended up finding 2! They had the repairs done in about a week and now my truck purrs like a kitten. Highly recommend this place! Thanks Sam.
i am very happy with the results. the Engine work fine no issues at all. it even starts better than before. i did see that the the top of the coolant was missing tho. i need to get some coolant so i will replace it. no big deal. i appreciate the work was done in a timely manner.
They are so attentive and professional. They diagnose my car and are spot on.
My 2001 Toyota Camry has never left me stranded always on the road while I pass newer vehicles on the side of the road, proper maintenance and inspections done at Jays Automotive has kept me on the road. Great place reliable to take your vehicle!
My parents have been taking their trucks to this place for a long time. They are conveniently located in my neighborhood. The staff is super friendly, they dont try to upsale you. Their work has a warranty. Their prices are resonable. They try to save you money when they can. I recommend them highly. I took my yukon…
Great customer service, very honest and professional, my mecanic service since 2014 when I move back in town.
Sam and his team do an amazing work. Thank you for taking care of all my families vehicles. Very professional and very honest. Thank you Sam.
They are great, there work is excellent. I was really happy with Jay's automotive, they got my car back to me in record time, allowing me to keep all appointments for this week. They always do such a great job .
This was my second time having my car serviced at Jays and I’ve had a great experience both times. I’ve been to both Alameda and Lomaland locations. I prefer Lomaland as they tend to be less busy so I was attended sooner. My car was repaired right away. They are very communicative and friendly. Highly recommend! Will be returning if need be
Very professional staff. From the receptionist and service advisor down to the techs. Super fair pricing, excellent communication. Will defenetly recommend!!!
They did an awesome job. Sam was so helpful and polite. Explained everything in detail to me. They even give you a ride home while they work on your car and pick you up when they are done. I have never seen that and it was appreciated cause it was so hard and I had my two sons with me. Both the young guys that gave…
After spending quite a bit of money on services on my truck that didn’t need to be done, I went to Jays. These guys are honest, listen to you, and most importantly fixed the problem. They came recommended by guys that work with my husband, and now I know why 😊
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 61 | — |
| Oil change | 44 | — |
| Auto engine diagnostic | 25 | — |
| Brakes | 18 | — |
| Vehicle safety inspection | 17 | — |
| Engine repair | 16 | — |
| Electrical repair | 14 | — |
| Air & cabin filter replacement | 12 | — |