Jay's Automotive - Lomaland

Sam provides excellent customer service and demonstrates his knowledge as he answers my questions in a friendly and precise manner. The estimates are reasonable and the work done by the techs is performed with precision. The team has made several repairs on my car and it is running smoothly. I definitely recommend… Read full review

Always a good experience.

Very professional! Sam is very knowledgeable and makes time to explain any questions or concerns. Very trustworthy auto repair shop.

Jay's Automotive diagnosed the problem and fixed it the same day! Very reasonable pricing and courteous and professional staff! I trust Jay's Automotive with all my vehicle repair needs!

I’ve been taking my vehicle to Jay’s Automotive for several years now. The service is high quality, honest, friendly, and efficient. I wouldn’t dream of going anywhere else for car maintenance.

Great customer service. Sam and Vanessa explained everything in detail. Answered all of my questions. Highly recommend.

My truck is running well. Service was quick. Thank you.

Great service, took a day for truck to be repaired which consisted of various issues..

I have been going to Jay’s Automotive for several years for both car and truck servicing and repairs. I have always found the results of my visits to be exemplary and would recommend their establishment without reservation.

Expected the best and they did excellent work the front reception was very attentive and courteous and friendly and the work is top notch

I dropped my Jeep Liberty off for a few repairs and a texas safety inspection. They never promised anything they couldn't deliver and remained transparent throughout the process. But what takes this into 5 star terroritory was how patient they were with all of my questions and concerns. Not once did they talk down… Read full review

Jays automotive has always done an amazing job every time that I been there, thank you Jay's.

Great work always done, and it's still guaranteed with a warranty.

They went above and beyond to get me out on time for work. I really appreciate the fair prices and quick friendly customer service.

Answered all of my questions before I even took my truck in. Responded through requested text messages because I work during their business hours. Worked extremely fast and did a great job. Price was what I was quoted at before even seeing my truck. Even though it was a few minutes before they opened, they went out… Read full review

Thank you Sam 4 reaching out. Yes, I am very pleased with the service you provided, I LOVE my car!!!

Always great service at Jay’s Automotive. They have been spot on with their diagnosis of problems and repairs are reasonably priced. I trust them and take my vehicle to them when I can’t do the repairs.

These folks coordination and communication was top notch. Had to coordinate delivery of my vehicle without me being there along and that was a seamless process. Repairs were unbelievably fast and they had me up and running within 30 hours.

We have always been pleased with the service that we received at Jay’s Automotive. Always professional at a fair price. Customer Service is outstanding! Sam always follows up and expedient when returning phone calls. Allen Long Once again, Jay’s Automotive proved to be the best in El Paso! Sam, Vanessa and the rest… Read full review

Great place, outstanding work and "spot on" diagnostics.

We moved here 4 years ago and needed to find a reliable mechanic. Jays had become out go-to for everything to do with our cars and has always done good by us and been honest. Very happy with their work. A mechanic you can trust is very valuable.

Great customer service, very honest and professional, my mecanic service since 2014 when I move back in town.

Sam and his team do an amazing work. Thank you for taking care of all my families vehicles. Very professional and very honest. Thank you Sam.

Best service best prices always helpful.

We have been going to Jay's for over 10 years, and their service has ALWAYS been exceptional! Whether we take our cars for routine maintenance, or for more complex issues, I know I can rely on them to do an honest job. I appreciate that they take the time to explain things, and never talk down to me because I'm a… Read full review

Honest appraisal and timely service.

Your employees are extra ordinary and there machanics are exceptional.!! God bless. Keep up the good job.

Better repairs than El Paso honda.

Fantastic service at a reasonable price. I had a door handle and interior part that I broke put on at Jay's and it was ready the same day in a couple hours and the handle works great. I will definitley be returning for any more work I need. Thanks!

I’ve visited Jays on two occasions, and both visits were exceptional! The first time was to swap out an alternator, and the second was to address power failure, which they diagnosed and corrected! They kept me involved in the process, gave me options that could’ve helped me keep my costs budget friendly, and were… Read full review

I took my vehicle in for repairs and the team was amazing. Super friendly and made sure to provide all the information needed to make repairs to the vehicle. Thank you!

Best in El Paso! Honest. Courteous! Professional! Follow-up on their work. They call back when they say they will call you. You can trust their word. A trustworthy business reputation!!!

Very professional and honest. We highly recommend Jays Automotive.

I've been going to Jays for more than 15 years and have ALWAYS been treated with unparalleled honesty and professionalism. Their level of integrity and automotive expertise is superior. I wouldn't trust my automotive needs to anybody else. I'm a valued and loyal customer; I highly recommend Jay's Automotive !… Read full review

I traveled to El Paso to officiate a friend's wedding. After the reception on a Saturday night, I noticed a strong odor of gasoline around my 2015 Tahoe. I looked under the vehicle and saw fuel was leaking from a fuel line on top of the gas tank somewhere. Saturday night in a town where I knew almost no one. I… Read full review

This is a top notch business. Prices are fair. They were quick to diagnose the problem and car was ready the next day. Customer service was excellent. I will definitely be a returning customer.

This place is top notch, I would highly recommend them and will continue to use them in the future. They squeezed me in the schedule the next day and resolved my issue right away. Pricing was more than fair and they fixed a mistake from another mechanic shop that had just done a brake change. Awesome place.

Good customer service all around thank you

They were very professional and fixed the problem with my truck quickly

Great service, very professional staff, and reasonable prices. Definitely recommend!

As a woman it can be intimidating to walk into an auto shop, but Sam made me feel comfortable right away. They fixed 09 Toyota Corolla and got it to me in the time they told me at the beginning.. They were polite and professional and I would recommend them.

Jays staff is very professional . They even provide a complimentary cup of coffee 👍🏻I always take my car to them because they are honest and very respectful . I recommend them very highly !!! They do a great job on fixing my car and they’ll let you know what other maintaince that you may need to do on your car .

Lo recomiendo ampliamente, son honestos, muy profecionales

Sam and his team did a great job on my 2002 Nissan. Helped me diagnose an ongoing check engine light due to a catalytic converter issue and fixed original hoses & valve caps that needed to be replaced. Also performed fluid flushed that were needed. Explained the issues I was having in detail without hesitation… Read full review

Glad I chose Jays automotive, they are honest and professionals, they told me what was needed done on my 98 mazda 626, im very happy that my car is running again! I will take my car back next time for other repairs. thank you guys you did a very good job!

Began using Jay's Automotive for my cars several months ago. I was really pleased how professional and organized they are. Not to mention that their repair costs are very reasonable. Jay's will be my "Go to Mechanic" going forward. Highly recommend this Auto shop to everyone. -Michael Hopper.

After spending quite a bit of money on services on my truck that didn’t need to be done, I went to Jays. These guys are honest, listen to you, and most importantly fixed the problem. They came recommended by guys that work with my husband, and now I know why 😊

Reasonable price. Very professional service. They did not perform unnecessary repairs and waited for my approval before doing any work on my vehicle. I own a 2001 Dodge Ram that I drive to work everyday and thanks to them it is running better than it has in a while.

I have taken my care here several times and each experience has been excellent. I’m always pleased to see John who has helped me numerous times. He always has a friendly demeanor and goes out of his way to make sure I’m taken care of!

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