How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%74+5.2Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREJay Walton Automotive
Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.7★ from 639 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Jay Walton Automotive for 8 kinds of job.
Jay Walton Automotive for auto body & trim repair
Clear ✕All 96 Google reviews tagged “Auto body & trim repair” · showing 20
You guys are a truly great and professional auto care center. You went above and beyond on my truck's paint and I really appreciate it. Thanks for all you do for the city of Albuquerque.
Little late with the review. I went there for an estimate for some scratches on my car after it was shipped to Albuquerque. The estimator took the car in the back and applied some cleaner and it turned out the bulk of the issue didn't impact the clear coat or the paint and he did it free of charge. I'll be bringing…
As always, the service was outstanding.
From the second you walk through the door, you can tell this shop operates at a higher standard. The front desk team is incredible-welcoming, communicative, and transparent every step of the way. As for the techs and body workers in the shop, their skill and attention to detail are top-tier. They treated my vehicle…
Good communication! Great work and always warranted. I’ve used these guys for years for different reasons and have no regrets. Ryan was great on the auto body side. Thank you!
My car was rear ended and I was referred by a friend to Jay Walton. Couldn't have had better service in any way. Kaitlyn is the bomb!! She is so professional, friendly and knowledgeable. She was great at keeping me updated on progress of repairs and on insurance issues. Highly recommend this business.
Great customer service! Repair was done with due diligence! Highly recommend Jay Walton Automotive!
Ryan, took great care of us dealing with delays on the parts needed. Escape transmission is working fine!
Communication was good. My car looks like new again!! Cleaning it inside and out after the repairs were done was excellent!!
I got personal care and service at Jay Walton Automotive. I didn't feel like just another paying customer. They referred to me by name and cared about my situation. The repairs were outstanding. And the icing on the cake: they returned my car so spitfire clean and shiny. I thought they'd had it detailed. If you have…
From the start where my 2008 Popular 190 Roadtrek was towed from Santa Rosa. The seamless communication between me, my insurance carrier(GEICO) and AAA with Jay Walton Automotive generally and Harlan Bloom specifically made my otherwise exhausting experience easy. The work done was superb. When I picked up my…
They did an outstanding job repairing my SUV. Dropped my car off late Monday night and got it back on Friday. Very pleased with the work that was done. Replaced my bumper and matched the paint. Would recommend them to family and friends.
Completely professional, excellent communication, and excellent work! My car looks like new again!
Work on my vehicle was done quickly and my car looks good.
Jay Walton did excellent collision repair work on my Mercedes chassis camper van that had damage to the passenger door area from someone backing into me. Ryan was super efficient and friendly getting the repairs scheduled and coordinating with insurance. When I arrived for the assessment Caleb walked me through…
I had a great experience with this repair shop after my car was involved in an accident. They did an amazing job repairing my vehicle, and it looks great! The entire process was handled professionally, and I really appreciate the quality of their work and attention to detail. My car looks like new again! I highly…
Excellent service. Clean work. Professional and courteous customer service.
Outstanding work! I sent my car in for hail damage, and it came back beautiful!
Best service best customer care best repair ever
Harlan was amazing with getting a quote for the repair on my jeep. As always, Jay Walton is top notch. I would recommend them repeatedly. You will not be disappointed.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto body & trim repair | 95 | — |
| Body & Trim | 56 | — |
| General repairs & maintenance | 25 | — |
| Painting | 24 | — |
| Auto body & trim replacement | 16 | — |
| Oil change | 14 | — |
| Auto glass replacement | 11 | — |
| Transmission | 8 | — |
