Jay Walton Automotive

You guys are a truly great and professional auto care center. You went above and beyond on my truck's paint and I really appreciate it. Thanks for all you do for the city of Albuquerque.

Little late with the review. I went there for an estimate for some scratches on my car after it was shipped to Albuquerque. The estimator took the car in the back and applied some cleaner and it turned out the bulk of the issue didn't impact the clear coat or the paint and he did it free of charge. I'll be bringing… Read full review

As always, the service was outstanding.

From the second you walk through the door, you can tell this shop operates at a higher standard. The front desk team is incredible-welcoming, communicative, and transparent every step of the way. As for the techs and body workers in the shop, their skill and attention to detail are top-tier. They treated my vehicle… Read full review

Good communication! Great work and always warranted. I’ve used these guys for years for different reasons and have no regrets. Ryan was great on the auto body side. Thank you!

My car was rear ended and I was referred by a friend to Jay Walton. Couldn't have had better service in any way. Kaitlyn is the bomb!! She is so professional, friendly and knowledgeable. She was great at keeping me updated on progress of repairs and on insurance issues. Highly recommend this business.

Great customer service! Repair was done with due diligence! Highly recommend Jay Walton Automotive!

Ryan, took great care of us dealing with delays on the parts needed. Escape transmission is working fine!

Communication was good. My car looks like new again!! Cleaning it inside and out after the repairs were done was excellent!!

I got personal care and service at Jay Walton Automotive. I didn't feel like just another paying customer. They referred to me by name and cared about my situation. The repairs were outstanding. And the icing on the cake: they returned my car so spitfire clean and shiny. I thought they'd had it detailed. If you have… Read full review

From the start where my 2008 Popular 190 Roadtrek was towed from Santa Rosa. The seamless communication between me, my insurance carrier(GEICO) and AAA with Jay Walton Automotive generally and Harlan Bloom specifically made my otherwise exhausting experience easy. The work done was superb. When I picked up my… Read full review

They did an outstanding job repairing my SUV. Dropped my car off late Monday night and got it back on Friday. Very pleased with the work that was done. Replaced my bumper and matched the paint. Would recommend them to family and friends.

Completely professional, excellent communication, and excellent work! My car looks like new again!

Work on my vehicle was done quickly and my car looks good.

Jay Walton did excellent collision repair work on my Mercedes chassis camper van that had damage to the passenger door area from someone backing into me. Ryan was super efficient and friendly getting the repairs scheduled and coordinating with insurance. When I arrived for the assessment Caleb walked me through… Read full review

I had a great experience with this repair shop after my car was involved in an accident. They did an amazing job repairing my vehicle, and it looks great! The entire process was handled professionally, and I really appreciate the quality of their work and attention to detail. My car looks like new again! I highly… Read full review

Excellent service. Clean work. Professional and courteous customer service.

Outstanding work! I sent my car in for hail damage, and it came back beautiful!

Best service best customer care best repair ever

Harlan was amazing with getting a quote for the repair on my jeep. As always, Jay Walton is top notch. I would recommend them repeatedly. You will not be disappointed.

Great communication and overall customer service!

Friendly staff, great communication

You guys are the best. You got my truck in and out in no time at all. The repairs are great. My truck looks brand new and Willie. Miller is one the best guys you have working for you right now. He took great care of us and I will be going back to you guys in the future with any other repairs, because of him, And the… Read full review

Great mechanics and front office staff! Extremely professional and knowledgeable

Amazing work and detailed.

Jaqueline Gutierrez effortlessly and efficiently completely held down the front desk by herself. She did so professionally and with a smile on her face!

Front end insurance repair after hitting animal on the road... The repair took a week longer than estimated. The new paint on the hood had 2 obvious imperfections. A bolt in the wheel well was not tightened completely and stuck out a quarter inch (tire hazard?). The bolt below that one was missing altogether. The… Read full review

Always professional. Wonderful attention to detail in replacing the front bumper on my Corvette from an accident. Will use Jay Walton every time needed. Ryan Roman is one of the best in tue business.

I know of Jay Walton because my boyfriend had his car fixed there a couple of years ago when he was involved in a car accident and they left his car like new. From the moment I called to ask if they could take my car, I dealt with the nicest, most professional people. You can tell they truly love what they do and… Read full review

Took my car in to get body work done through my insurance. Ryan took care of everything for me and my car came out looking great! Thanks to the team at Jay Walton!!!

Excellent, friendly service. Repair work looks amazing.

Great service!!!

Friendly and great to work with, they kept me informed during the entire process. They are my go to shop and have been about 18 years and 3 different vehicles.

I have been using j walton for the past several years. They may be the most efficient Service group I have ever employed. Excellent workmanship, Excellent customer service, Excellent overall communicators. FinanciallyI haven't compared shops because I feel I'm always getting their best. And I don't need to haggle a price.

4th time at Jay Walton for car repairs, this time for a hit & run. Harlan simply couldn't provide better customer service than he does - personal, professionbal, friendly and knowledgable. Great repairs, too, of course!

Excellent experience. No one wants to deal with a car accident. Grateful our experience with Jay Walton was a great one. Great communication from our POC and the car repairs look amazing.

Unfortunately I have had to use Jay Walton a few times (no fault of my own)....but just like my first visit - this one was also great! I originally chose JW as they were authorized by insurance. I will continue to go back to JW. The work and color matching is great, the customer service is OUTSTANDING. I love… Read full review

Very pleased with the work that was done to my car that was in an accident. Staff was professional , kept me up to date with repairs as they went along.

My vehicle was hit with fifty cent size hail, damaging pretty much the entire shell of the suv. Jay Walton Automotive worked with my insurance. They kept in touch throughout the repairs and never seemed bothered when I would call to check. My vehicle came back to me looking like brand new again! I will definitely be using there services in the future.

Jay Walton provided great customer after are accident. I was impressed with what they did and would recommend them to anyone

used this shop before on my 2013 Lincoln Mkz before and just recently had someone back into my 2017 lincoln mkz 🤦‍♂️and this shop is awesome and the work they do is amazing all the staff is super friendly and very professional got my vehicle fixed and the repair was perfect this shop also has excellent customer… Read full review

Great service. Always kept my up with updated information on my vehicle.

I am completely satisfied with the high quality service to restore my car to it's original condition. Ryan and everyone I met there were courteous and professional. I plan to make Jay Walton Automotive the shop where I take my car for routine maintenance from now on.

Took good care of vehicle, careful and completely nice job!

Polite, professional and great repair work.

I have been coming here for over 15 years because they have great customer service and always take care of any issues with your vehicles right the first time and wouldn’t go anywhere else.

Jay Walton Automotive did excellent work, kept me informed throughout the process, and left my vehicle cleaner than they found it.

Very professional, knowledgeable, responsive, courteous and polite. I highly recommend Jay Walton Automotive.

I went to Jay Walton to have my wife's car fixed after a low-speed accident. We'd used their services before and they've always done a great job. I started by getting a quote from them that seemed quite high at the time, so I shopped around a little. Turns out it was a very reasonable quote, and everything in cars… Read full review

Jay Walton's crew did a miraculous job on my AUDI. They were very thorough while there in office staff was informative and polite.

Great work as always

very professional and friendly and informative very clean area Thank you

Easy to work with for customized scheduling. Great attention to detail on appearance of final exterior job. Offered a good warranty.

Very professional great communication and do a great job on vehicle

Jay Walton did a great job with my car wreck repair after I hit an elk in the mountains. They communicated really well and updated me with progress as we went. They were even really flexible with our pickup. I’m so glad that they fixed my car.

Excellent as usual

Friendly, fast, and very thorough!

Excellent work and outstanding customer service. I’m delighted I chose to have my car repaired here

The auto body company was very helpful and professional. We were kept in the loop all the way thru the repair process. They even detailed inside snd out : it looks better than from the dealer. we are VERY satisfied.

This place has an awesome staff. And their work is great. I'm happy with the work they did to my truck. All the hail damage is gone. Always gives updates to you and to the car rental, please I am a satisfied customer and will recommend them to anyone.

All the staff was friendly. They did an EXCELLENT job repairing the damage to my car! It looks like new.

Communication was great. Process was seamless. Katelyn was a pleasure to work with and kept in contact every step of the way. I would high recommend them for any body work.

I find the j waltons to be very dependable and they do a good job, have excellent customer service and they are trustworthy, give fair quotes and back up their warranties.

They did a very good job! My Corolla looks like new again even detailed the inside to perfection!!! Thank you 😊

I had to wait a bit after my accident to get in because they are SO popular. And for good reason. I have had work done there on several of my vehicles over the years and it is always top notch. My 4 Runner is 6 years old and it looks like new. They do great work at a reasonable price and keep you informed throughout… Read full review

JWA repaired damage to my 2021 SUV following a front end collision with a rogue tire. Repair took nearly 4 months due to supply chain issues, basically rebuilt the whole front end of my car. Got my vehicle back last Friday. So far so good.

It took four months to get into the shop for service after a wreck. The repairs took a week and a half. They seem to have done a good job. I’ve only had the car for a weekend.

Wonderful experience from start to finish. Nice folks who care about taking service to new heights. Everyone was great and the car is fixed to perfection. Thanks! I highly recommend your shop.

They were nice and courteous. I would use them again.Good work too.

Such amazing customer service! They did excellent work! Very very pleased! BRAVO Jay Walton! You guys really are the best!

These guys are pros. Quick and efficient.

The first thing I noticed was their lobby was extremely clean and welcoming. Then everyone at Jay Walton was friendly, upfront and honest about the cost for collision repair for my truck. It took a while to get on the schedule to get the repairs done because of backlog, but once I dropped my truck off, it took a… Read full review

Did an excellent and fast repair

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.