How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%74+5.2Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREJay Walton Automotive
Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.7★ from 639 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Jay Walton Automotive for 8 kinds of job.
Jay Walton Automotive for body & trim
Clear ✕All 56 Google reviews tagged “Body & Trim”
Harlan was professional and did an amazing job! Will recommend Jay Walton to friends!
Friendly and great to work with, they kept me informed during the entire process. They are my go to shop and have been about 18 years and 3 different vehicles.
My vehicle was hit with fifty cent size hail, damaging pretty much the entire shell of the suv. Jay Walton Automotive worked with my insurance. They kept in touch throughout the repairs and never seemed bothered when I would call to check. My vehicle came back to me looking like brand new again! I will definitely be using there services in the future.
Jay Walton repaired my car to like-new condition. The estimator was professional, and explained everything clearly. The end result was outstanding. Highly recommended.
Polite, professional and great repair work.
I have been coming here for over 15 years because they have great customer service and always take care of any issues with your vehicles right the first time and wouldn’t go anywhere else.
I went to Jay Walton to have my wife's car fixed after a low-speed accident. We'd used their services before and they've always done a great job. I started by getting a quote from them that seemed quite high at the time, so I shopped around a little. Turns out it was a very reasonable quote, and everything in cars…
They painted the passenger side of my vehicle to repair vandalism. They did a great job!
Great service. Gave me a fair price and did not try to push additional and unneeded work on me.
They did an outstanding job.
Excellent service from estimate to completion. Insurance claim from a rear end collision. Seamless and hassle free
In short, "Love them"!!! I'm very pleased with the way I was treated, the work performed and in general the trust I felt from them! Awesome job!!
Always good service anytime I’ve used them.
The first thing I noticed was their lobby was extremely clean and welcoming. Then everyone at Jay Walton was friendly, upfront and honest about the cost for collision repair for my truck. It took a while to get on the schedule to get the repairs done because of backlog, but once I dropped my truck off, it took a…
Great place, easy to deal with! Everyone was so friendly and nice! They contacted me when I needed to be aware of something and got my vehicle done is a good timely manner! 10/10 would recommend
Good but really expensive
My Daughter and I were in a Car Wreck this year which needless to say left my Beautiful Jeep Grand Cherokee with some horrible damage. The Team at J. Walton's repaired my Car and returned to us in mint condition (just like new) They all truly take their jobs very seriously and pride themselves on making sure they…
They did a real good job!
I was kept informed of my car’s repair process and the status of parts from day one. My car looks amazing!
I was it by a hit and run driver. My car needed repairs. From the start to finish Jay Walton was very professional, courteous and helpful. My car
Jay Waltons is always the right place to have your car repaired…. Just be patient with the staff and they always perform with quality and pride. During Covid they have the same issues as everyone else with parts availability and personnel however, you’re always informed and the quality in the end is worth it!
Friendly staff and good quality !
One of the best experiences I have had in awhile. After being hit, the experienced staff walked me through the insurance steps resulting in a painless and somewhat pleasant experience. The work on the bumper was exceptionally done while the custom wiring and high quality parts was a rather pleasant surprise. The…
Best quality body work. Went above and beyond and buffed out extra scratches for me with no extra charge
Repair looks great and no paint lines
My family and I have used Jay Walton's for years and I highly recommend them for all services. We have always been 100% satisfied.
I am very happy with the service from Jay Waltons. They are always professional and helpful. They do great work.
This is my second time using Jay Walton and I have had a great experience both times. They are very transparent and explain everything that needs to be done/was done. I will definitely go back to them if needed.
Took my truck in for an estimate on several things. They started work without authorization. They damaged my wheels and denied it. My front windshield was cracked while in their possession. They refused ro acknowledge the damage that they caused. Will never take my vehicles there ever again.
I worked with Jay Walton a year ago (4/2020) and I felt that I had been treated fairly and well. That is why I took my car in for an estimate earlier this month after someone had backed into my car in a parking area. The original estimate indicated that it might require a couple of hours of labor to take care of…
Great customer service. Willie is top notch, my hats off to him. Thank U very much.
My car was in a fender bender accident and brought it to Jay Walton for repairs. They communicator while and did a great job fixing it up. And the paint has a lifetime warranty! Highly recommended.
Best in ABQ.By Far.
Jay Walton Automotive was wonderful. They repaired my car after an accident. They were timely, very conscientious, and kind. I will definitely use them again for my automotive needs.
They did an awesome job, very friendly and didn’t take forever to get my truck back. Thank you all again
Jay Walton’s is the only place that I take my vehicles for Body Repairs
I brought my car in because I was in an accident. They keep in contact with me the entire time. I would receive emails and or phone calls they were very professional when I received my car.WOW! MY CAR LOOKED AMAZING THEY DID A FANTASTIC JOB I COULD NOT TELL WHERE I WAS IN AN ACCIDENT AT.. beautiful I was very impressed.
Great service! We had hail damage repaired. They estimated a week and a half and it was ready in a week and a half. Great business.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto body & trim repair | 95 | — |
| Body & Trim | 56 | — |
| General repairs & maintenance | 25 | — |
| Painting | 24 | — |
| Auto body & trim replacement | 16 | — |
| Oil change | 14 | — |
| Auto glass replacement | 11 | — |
| Transmission | 8 | — |
