How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJazz Heating, Air Conditioning and Plumbing
Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 4,693 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jazz Heating, Air Conditioning and Plumbing for 8 kinds of job.
Jazz Heating, Air Conditioning and Plumbing for a/c system maintenance
Clear ✕All 226 Google reviews tagged “A/C system maintenance” · showing 160
Josh Simangan was comprehensive and did a great job servicing our HVAC system.
Our HVAC system was due for routine maintenance. The visit was at no cost to us, as the system was installed last year. Our technician, Josh Simangan, explained everything he was going to do and answered all of our questions pleasantly and completely. We’ve used Jazz for plumbing repairs also, and we were very…
Ridge from hvac did a great job finding out why my outdoor unit is not working and fixed the fuse right away! Cant recommend these guys enough
HUGE shoutout to Sammy!!! Our A/C went out during a heatwave, and I thought we were going to be without air for a while. I went to Home Depot and happened to run into a Home Depot manager and Jazz rep, and they offered to come out and check out our broken A/C that same day. Sammy came out to took a look. He needed…
Joshua simangan is a professional technician with great knowledge and manners I would like him to be my technician every time .
Manuel helped us with a new install and came right away when we had a concern. Working with Manuel has been a pleasure and he’s an asset to the Jazz team. Great experience.
Never hire this dishonest air conditioning company for either installation or repair. I learned a painful lesson from their experience installing and repairing my entire air conditioning unit. They violated their contract by using a cheap evaporator coil installed in my attic, out of my sight. Six years later, it…
Jose did great job and very knowledgeable about system and duct and gave me good advice
I had a great experience with Jazz HVAC Services arranging an AC repair for my rental property. I was able to have them come out quickly during this last Bay Area heat wave to address an issue and quickly resolve it for my tenant. Brandon made the entire process easy and convenient and keeping me informed every…
Josh came out to service my HVAC and air conditioning units. He was very thorough and professional. After the service he explained everything he did in plain English and gave me a summary of the condition of my systems. I would highly recommend Josh Simmangun to all my friends.
Sammy did a great thorough job! Great customer service and very friendly! He explained everything in detail of what he did and his recommendations. He took lots of good pictures of everything. I would definitely call him back for work as needed. I highly recommend him! Thank you Sammy! Be blessed.
Rodel was so sweet and extremely formative. Appreciate all that he did and his patience with my insane household.
Josh simangan
Amazing service. would use it again
AS Brandon was a very professional and knowledgeable representative of Jazz. Came in with the shoe booties and had all sorts of knowledge about what I should expect with this AC system. I appreciate his service and will recommend and use them again when needed.
⭐⭐⭐⭐⭐ Said did a thorough AC inspection, clearly explained his work and suggested improvements, installed surge protection for both our indoor and outdoor units, and replaced the air filter. He was friendly, efficient, and wore shoe covers to keep our home clean. Very happy with his service!
Josh Simangan - Jazz should clone Josh. Excellent technician. He is skilled in his profession and embodies sharp customer service skills.
I've had such wonderful experiences with this company and technicians with my HVAC and plumbing. They are a great company to work with, honest, and has excellent customer service. Sammy is one of the best. He is very knowledgeable, informative, and thorough. He makes sure all the service is done properly, made sure…
The customer service from Rich is fantastic. He gave out excellent options and guidance. Rich is the perfect person you would want to deal with. Thank you Rich.
It’s looking good so far we will see when the days go by
Excellent service!
Q. Was nice and explained everything he did and was doing so that we understood why
Q was knowledgeable and did a very thorough job assessing my AC Unit. He also clearly explained the results. Would use Jazz again.
Qudratullah, extremely helpful and best service I can ask for. Thank you SO MUCH!
Q was amazing and fast, figured out the problem super quick and explained really well, super grateful !!
I had my service done by Jose, and he is one of the best technicians I’ve worked with. He came out today in 100°F weather to inspect my A/C, and I truly appreciated his dedication. Jose clearly explained what was causing the issue and answered every question I had with patience and professionalism. He also…
Isaac Garcia-Flores satisfactorily completed the work that was not done by the previous Technician. He is well mannered and highly recommended. He Is an asset to his company.
Isaac G. with Jazz was outstanding! He arrived promptly, was incredibly friendly, and handled our thermostat issue with professionalism from start to finish. He took the time to clearly explain what was causing the problem, fixed it efficiently, and even provided helpful maintenance tips to help prevent future…
Joshua Simangan did an excellent job and explained everything clearly. I would highly recommend
Joshua Simangan demonstrated exceptional expertise and a deep understanding of his field. He clearly explained how the AC system works and identified the issue with precision. He also made sure all my questions were answered and that I fully understood his explanation. I’ve requested Joshua to complete the repair once the necessary parts become available.
Jazz did a great job for us! Ro was an amazing technician! He walked us through the work each step of the way and resolved our AC issues!
Josh Simangan did a great job explaining everything and very friendly service
Jonathan did an awesome job today . Taking care of our A/c maintenance
Brandon helped us out and got my AC unit running cool again Jazz has excellent service
Rodel-did our routine service check . He was nice , quick and very informative . He was very respectful towards our home and us . Told us exactly what he was gonna do and when. Wore his shoe covers :) he did an amazing job
We started our journey with Jazz over a year ago when they installed our new AC and furnace unit as well as did some duct cleaning. They’ve always been great in the recommendations and the technicians that arrive have always been extremely knowledgeable. They reached out because it had been a year and I never…
Rich was very friendly, knowledgeable and thorough. I would recommend him to friends and family.
Said Godinez was an amazing technician. He was super friendly and communicates everything clearly and in a way that is easy to understand. He went the extra mile to rinse out our AC unit well and the thorough measurements and told me about the battery cap inside the unit that needs to be replaced. He replaced it…
Rich Passarriello was incredibly knowledgeable, professional, and went above and beyond to ensure all of my service needs were met. He took the time to explain everything clearly, answered all of my questions, and made sure I felt confident every step of the way. His attention to detail, honesty, and commitment to…
I had Jazz come and do work almost back to back. 7/6: Justin Berry came to inspect our AC and did an exceptional job doing the recommendations and great price quote. Very nice, humble and great person. Also Joseph Ramirez came in do the duct cleaning. That went out of their way to do an excellent job. 7/7 2026:…
I was recommended to Jazz by my daughter and it was everything she said ,professional, polite,and helpful ,thank you Rich, I did sign up for the monthly program as a recent widow that is comforting to know who to call.
Technician Qudratullah was very professional,10/10. answered all my questions and examined all complaints of AC and explained option for repair and maintenance. Was very curious to work around my schedule Thank you
Q was fabulous! We specifically requested him because he is so great! We appreciate his hard work.
Q arrived on time, kept me informed of his inspection and recommendations, and performed quality work. Very friendly and helpful!
Q has done an excellent job. He was very professional
I appreciate the service provided by our technician, Isaac Garcia- Flores. He was professional and took the time to go over pictures and walk me through recommended work. I feel confident in his work. Thank you!
Q did a great job servicing my AC unit.
Cody was on time, courteous and friendly. He wore booties over his shoes without being asked which is greatly appreciated. He verified the requested work, communicated clearly and got right to work. When he was done, he tested the system to make sure it was cooling to specs. He was like a great “park visitor,” he…
Said Godinez best technician good job
Nick F was amazing and did an outstanding job servicing my AC system for the summer season. From start to finish, Nick was professional, knowledgeable, and thorough. He walked me through everything he was doing, answered all of my questions with confidence, and clearly knew the technical side of the system inside…
Ro did an outstanding job from start to finish. He was professional, knowledgeable, and took the time to clearly explain the issues with our HVAC system and the available options. What really stood out was his responsiveness, honesty, and attention to detail throughout the entire process. It’s not easy to find…
Nick came out and troubleshot my Ac, works like new again! Quick, professional and concise in explaining everything. Recommend to everyone in the Stanislaus county
Johnathan & Jose did a great job on my A/C. Very polite and respectful! Thank you!
Q was great, very informative and not pushy on sales. Gave me the truth about my system which is only 2 years old and helped me understand everything
Rodel Ramirez came for the annual JAZZ inspection and maintenance of our A/C system. He came on time. He worked quietly, cleanly, efficiently and pleasantly. Nice guy. Good work.
Q came out to service my AC and was great, very helpful, competent and informative. Later Adam came to arrange our AC replacement and we couldn't be happier.
Q great technician
“Q” was very helpful He explained thoroughly what he was doing and what was wrong. He knows his HVAC.
They charged way too much money for our initial duct cleaning service and did a mediocre job. We paid for a custom set of air filters and have not received them yet, 6 months later.
Q. Came and helped us fix problems with our install. He put in a surge protector and was very helpful easing a rough feeling with Jazz. Very solid work.
AM- Isaac Garcia-Flores serviced our annual AC maintenance today. He was very polite, knowledgeable, and did an awesome job. He walked us through what we needed to help elongate the life of our system, which we are very appreciative of since we like to keep our home on the colder side all year round. Overall, we’ve…
We had some over flow of water in the condenser of the AC up in the attic and Joe and Brandon help clean it up. They also mentioned that if ever there’s another incident that causes the AC unit to stop, they will come back to check what could have happened. Hopefully we don’t have to do that. Thank you both!
Ro did a fantastic job of analyzing all the issues with our systems and walking me through the issues and solutions. Highly recommend!
Augustine: was very professional, thoroughly went over everything he identified and provided a way forward.
Agustin was great. He was very thorough and took the time to explain everything and showed me all of my options.
Both Chance Wilson for plumbing and Ridge Zonge were great to work with. Chance installed my Aquasana whole home water filter and Ridge gave my furnace a service. Everyone was professional, knowledgeable, courteous, and on time. 8/2025 update Aziz was over to service my HVAC and did a great job! 4/2026 update Nick…
Isaac Garcia was my technician who came out to the house for maintenance service. He was very helpful and knowledgeable about everything he did with my hvac and furnace set up. He showed me pictures of what he did and showed great customer service skills. Keep up the good work thank you for your time.
Isaac A, a technician from Jazz H&AC, visited our home for an annual AC checkup. Isaac performed his work efficiently and thoroughly. A plus was his pleasant, friendly demeanor. Another great experience with a Jazz technician! Said from Jazz H&AC came to our home to perform an annual heating checkup. Said was…
Justin and Aaron was excellent service from start to finish. The AC repair was professional, and they arrived on time, and quickly diagnosed the issue. They explained everything clearly and had my system running perfectly again in no time. Pricing was fair and transparent. Highly recommend!”
Ridge helped us with our AC tune up. He was friendly and professional!
Arron, Cody and Justin were awesome. Diagnosed problem quickly, ordered parts which arrived within a week and installed today super fast. Excellent work!
Q. came to the house& checked our HVAC system. He was very informative & showed pics of everything and explained what we were looking at. He answered all our questions in a way we understood.
Joshua and Aaron from Jazz were very professional knowledgeable and courteous. They respected my space were well Informed about our AC and surrounding components. Will continue use to Jazz in the future!
Aslan Bakideh was very thorough, professional and friendly. Showed true passion in what he does and deserve a 2 thumbs up!
工作人员热情、耐心和专业，非常感谢Jazz的服务。
Jazz Cooling was fantastic! Rich and his team were prompt, professional, and handled every detail of my AC install. As a tradesperson, I truly appreciated their care and quick resolution of any issues. Highly recommend them!”
Augustine was great. He explained all the thing s I have to know during his visit
Rodel was amazing! Very professional and super knowledgeable.
Although they installed our AC a few years ago and did a nice job our experience over the last few days have soured us a bit. We had a plumbing window between 8-12 yesterday and after several updates he finally arrived at 12:45. We planned our day around the original window so a minor inconvenience. However,…
We had a great review for both the first visit( Justin) air conditioner repair, and the second visit, furnace install. Both were courteous and efficient and the company let us know they were running late both times. Super hot days on both so totally understood since I’m sure they were getting so many service calls. Would definitely use again.
Isaac G was outstanding with the maintenance of our HVAC system and the installation of the air scrubber for a good rate. He took the time to walk me through everything in detail and made sure the system was running perfectly. When we had a few concerns, he responded quickly and handled everything efficiently,…
Augustin was very professional and informative
Agustin Mendez was professional, answered my question and fixed my issues. Did a great job overall.
After a year and a half of dealing with ongoing issues from my AC installation, I had honestly lost all faith in this company. There was a lot of back and forth, and no real resolution—until Isaac stepped in. Isaac G completely turned the experience around. He took the time to properly assess the system, identify…
We had our maintenance appt this week and Ro was awesome! He is super friendly, knowledgeable, and went the extra mile to ensure that our system is working as it should be! He even got me scheduled for my next appt on the day and time that I asked for. Thanks Ro and Jazz!
Update : Rodel did a fantastic job with the ac maintenance. I was surprised to see the pictures and so much detail as part of the maintenance work. Super happy ! Jazz has been our go to HVAC maintenance team and they do an excellent job. Very thorough and the right guidance on keeping the systems healthy.…
Q was professional and very helpful! He knows his stuff and was very efficient!
Ridge Zonge did an excellent job during our AC tune-up. He was professional, knowledgeable, and took the time to clearly explain the issues with our system in a way that was easy to understand. I especially appreciated that he didn’t try to upsell or push unnecessary products, which made the whole experience feel…
Q was very efficient tuning up our system. He clearly identified any issues with our unit and explained very thoroughly!
Met Brandon Carrion and he offered in depth knowledge and recommendations. Thanks for the help.
Brandon and Isaac A. did a great job. They were quick, courteous and professional.
Jazz installed a new HVAC system for us last April. They did an excellent job. System has been working flawlessly since. We just had them out to do an annual maintenance check. The technician, Agustin was on time, efficient and thorough. He made the experience easy and we really appreciated that. We are very satisfied with Jazz. Thank you!
Rodel did a great job, going above and beyond to be polite, helpful and productive. I'll explicitly request his services for future calls.
Q. Want him to be my preferred technician. Did a great job explaining everything and showing pictures of his work and work that needs to be done. Very professional.
A/C maintenance with Agustin always professional and friendly. Gives good maintenance tips.
Nicholas Fernandez did a great job. He has been to my home several times in the past, and he has always done well. He is very kind, knwoledgeable, and helpful.
Nick F came over and fixed my problem quick. The best part was that he still thoroughly went through the system and diagnosed it perfectly. We will be using the yearly service for regular inspections.
Agustion was very professional and was able to share all the information regarding the service needed to make this system run efficiently. Great job .
Isaac G was helpful and tried to explain to us what we needed for our home and also suggested some things that we might have wanted. Even though we couldn’t understand everything the first time he would keep trying to explain it further so we might understand it better.
Q. He was great, really helped explain everything to us and provided great service!
Augustine was very helpful and did a really thorough job with our tuneup
Augustine went above and beyond. He fixed our problem, was courteous, thorough and very professional. We had a great experience!
Nick & Jose we’re here to do an inspection of my HVAC system. Nick has been here before. Very pleasant people and I have confidence that they know what they are doing.
Isaac Garcia-Flores did a great job today on inspecting our AC and heating system, cleaning the air ducts as well as installing the Air Scrubber system. Excellent service! Thank you, Isaac!
I got the maintenance and it was horrible. he made the screws loose and the compressor started leaking after his maintenance. He recommended to replace the compressor or the system as whole for no reason
Said is very kind,knowledgable, and he helped me understand my system.
I had a fantastic experience with Justin from Jazz when he came out for a furnace tune-up. He completely exceeded my expectations with his professionalism, efficiency, and considerate attitude. Justin took the time to walk me through the entire process, answering all my questions and explaining the technical details…
Ridge came and serviced our HVAC. He did a great job, super friendly, very knowledgeable, highly recommended!
Scott has been the best HVAC professional I’ve worked with so far. He is incredibly responsive, customer-oriented, knowledgeable, and most importantly, empathetic and genuinely caring. He took the time to listen, explain, and make sure our concerns were fully addressed. While I do think some of the technicians who…
Brandon was fantastic. Very knowledgeable and friendly. Took his time to explain everything and showed pictures of inspection. Informative and didn’t try to steer us in a particular direction.
Isaac A. did a wonderful job in doing our ac maintenance
We have used Jazz for a few projects since 2019 and I'm sorry to see their customer service has really gone down hill. We first used them in 2019 to install a brand new Carrier HVAC system and they were great - thorough, attentive, and, yes, priced on the high end, but worth it for the quality and customer service…
Agustin was thorough and efficient. We are so impressed with him we have asked that he be our permanent maintenance person.
Justin is awesome helping us every time.
We’ve been clients of Jazz for years. They are always thorough and professional.
While at Home Depot, I signed up for an HVAC service where Jazz is the service provider. During the AC tune-up, I signed up for their Maintenance Plan to ensure my HVAC systems gets the care it needs and to ensure it is running efficiently. Q just serviced my heater. Like the AC tech, he was very respectful, put on…
Augustin Mendez did a thorough job.
Isaac Aguila of Jazz provided courteous and professional service during a routine A/C testing snd maintenance.
Augustin was very thorough is checking our air conditioning system. Very professional and very respectful.
Augustine was a professional and Explained everything to me.
Isaac Aguila was great at explaining everything and pointing out things I did not think to consider.
Excellent service.
Agustin was very comprehensive and thorough in his work. His explanations made sense and his photos backed it all up. We can now be better prepared for the cooler months ahead with Agustin’s help and Jazz hvac services. Thanks guys!
I scheduled a HVAC tune up for $29 through Home Depot. It got rescheduled twice, but Jazz finally sent over someone today. Issac was very professional and punctual, called ahead to let me know he would be reaching in 45 mins. Spent over an hour checking the outdoor equipment, filters, evaporator in the attic, vent…
Rodel R. was very thorough and provided a detailed review of the inspection process and how best to maintain my systems.
Agustin arrived on-time and was super helpful with the AC/furnace tune-up. In addition, he installed my new Nest thermostat.
Service was excellent. Great service by Agustin!
Jazz has provided consistently great services over the years and I can’t recommend them enough. It’s definitely worth getting the membership that provides free annual maintenance checks and discounts on all services. The technician who did the service today, Naveed Tariq, was very efficient and knowledgeable. Thank you!
I see nice reviews but each time I’m dealing with Jazz is a mess and they send 2-3 times someone else to fix issues caused by first maintenance visit. Do they intentionally break things to upsell something later? Any chance that you can send me next time those professionals mentioned in reviews that are capable of doing actual work?
Ro did a great work. He pointed out some issues that got missed out during the previous inspection and jumped right in to fix them in priority. Happy with his service and recommendations!
Ridge came out to perform annual maintenance and inspection of our A/C and furnace system. He was very knowledgeable and practical with his assessment and recommendations. Good communicator.
Rodel came out for our annual AC maintenance. He is very professional, courteous and a pleasure to work with. He explained what services he was performing and was clear and articulate. I hope we get to see him the next time we need maintenance.
Agustin came out to do our A/C inspection. Did a great job explaining everything. I especially enjoyed the fact that he provided pictures with the recap.
Augustin did annual checkup on my two AC units. He made good suggestions about needing duct cleaning. Overall I have been happy with Jazz since they installed the units four years ago.
Q was amazing and very informative and was kind enough to even tell us there were services we didn't really need (I overbooked the appointments lol) I'd definitely recommend requesting him in very happy with my service!
The guy did a great job. His name is Agustin!
We highly recommend Jazz for AC and heater service! Ullysses provided excellent service with great communication and solid recommendations!
Leanne help me realized that I need to give my time to their Technician, because , their service is very very important to my family and people around . Her follow up was so consistent, that allows me to connect and make appointments to speak with her regarding the services. I know I need these services . I was a…
Aziz was great! He came by to check our HVAC system and provided us with some options. Super friendly and kind!
Brandon and Sayeed (sp) were very professional and upfront about the repair we needed. I was planning for a second opinion, but decided against it last minute since they were incredibly transparent and not pushy at all.
Super fast and very friendly service! Thank you for fixing us up!
Brandon and Saied were fantastic. They completely fixed my AC issue and provided detailed explanations and solutions.
Aziz worked on our AC Unit.He is very thorough with his. Checked everything and also taught basic maintenance steps.
Aziz and Said were punctual and professional. They got here on time and tried to properly explain everything that was being done as part of A/C maintenance. They went a step ahead and suggested modifications that would extend the life of the system and save me money in the long run.
Qudratullah was thorough, patient and timely. He provided cost cutting and maintenance tips too. My AC filter was dirty and he cleaned it up and the air was actually cooling faster.
I was introduced to Jazz Heating & Air Conditioning through buying a new Honeywell Thermostat at Home Depot. Because the service was so great (Brandon!) I immediately signed up for the monthly maintenance service. Brandon and Issac came to my house for a scheduled AC maintenance today. Understanding that I just…
Aziz came out to check on my air conditioning system. He was really thorough, showed me video he took of my ductwork and photos of all the potential problems, and took extra time to explain everything in detail. In addition to being friendly, he was clearly knowledgeable. I use Jazz HVAC and recommend other people…
Aziz was great! Professional and efficient
Brandon Carrion was our tech - he was professional, knowledgeable, and helpful in answering our questions.
Ridge did a great job servicing my air conditioner units.
Aslan Bakideh did a great job. As he worked he educated me on what he was doing. Over all a good experience.
Isaac and Nick were incredibly helpful. Very efficient and well communicated work.
Nick and Issacs came today. Technician was prompt, thorough, and explained clearly what they found during the inspection of the AC unit.
Our technician Nick was a real professional. He understands the intricacies of working with tenants in place but also was able to identify repair issues that could have ended poorly. I would recommend Nick for consideration.
Ridge came out today, very polite, knowledgeable and thorough. Went through all the elements of my system and what issues needed to be addressed. Very satisfied with his service.
Fantastic experience. Nick and Augustine were timely, clear, efficient, competent, and friendly. Good value.
Aziz was great! Fast and very helpful. Thanks!
TechnicianJames did an excellent Job! Very professional and kind. His professional demeanor and knowledge most definitely stands out as a “Subject Matter Expert.” Highly recommended! JAZZ Heating and Air Conditioning Company is very fortunate to have a well qualified young man!
Fabulous company. Great service, professional and knowledgeable technicians. Had a new furnace and ducts installed in a very tight crawl space, plus a central A/C. Flawless. Got the Maintenance Agreement for $149. Highly recommended. Wish all companies were like this!
Update and response to owner: - I have not been refunded for the inspection that was promised. - My AC works fine with the $350 repair completed. - Why would I have one of your crew come back again to inspect again? I already wasted 1/2 a day with you. The prior technician sabotaged our system once already...don't…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 429 | $114–$453 |
| A/C system maintenance | 226 | $78–$351 |
| HVAC system repair | 215 | $209–$1.2k |
| Plumbing services | 170 | — |
| Heating system maintenance | 117 | $78–$293 |
| A/C system repair | 115 | $227–$611 |
| Heating system installation | 108 | $1.4k–$2.4k |
| Water heater installation | 92 | $1.2k–$2.8k |
