How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJazz Heating, Air Conditioning and Plumbing
Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 4,693 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jazz Heating, Air Conditioning and Plumbing for 8 kinds of job.
Jazz Heating, Air Conditioning and Plumbing for a/c system repair
Clear ✕All 115 Google reviews tagged “A/C system repair” · showing 100
HUGE shoutout to Sammy!!! Our A/C went out during a heatwave, and I thought we were going to be without air for a while. I went to Home Depot and happened to run into a Home Depot manager and Jazz rep, and they offered to come out and check out our broken A/C that same day. Sammy came out to took a look. He needed…
Manuel helped us with a new install and came right away when we had a concern. Working with Manuel has been a pleasure and he’s an asset to the Jazz team. Great experience.
I had a great experience with Jazz HVAC Services arranging an AC repair for my rental property. I was able to have them come out quickly during this last Bay Area heat wave to address an issue and quickly resolve it for my tenant. Brandon made the entire process easy and convenient and keeping me informed every…
Great experience with Sergio from Jazz. He arrived on time, worked quickly, communicated clearly and was able to fix the AC unit on the spot. I particularly appreciated the time he took to answer my questions and make sure that everything was OK before he left.
AS-Ridge fixed the A/C service quickly and identify the right root cause for the issue. In addition, he provided options to fix the issue and went through the pros and cons between each option. Highly recommended for A/C services.
Said Godinez from Jazz, helped diagnose our AC issue. He was very knowledgeable, polite, friendly. He gave me several options for the repair and didn’t try to upsell. He quickly fixed the chosen option and was very transparent about any future issues. Hope the fix holds up well. I would highly recommend Jazz and Said.
I met with Ridge at a rental property and he was amazing! He was able to figure out what 2 other companies in San Jose couldn’t figure out. Great with the diagnostic and the price was reasonable! This was for an AC unit that was not powering on properly. He was a very nice guy and very knowledgeable!
AS Brandon was a very professional and knowledgeable representative of Jazz. Came in with the shoe booties and had all sorts of knowledge about what I should expect with this AC system. I appreciate his service and will recommend and use them again when needed.
Jazz installed our AC, furnace, and two Nest thermostats. Jazz was extremely easy to work with, very professional, and gave us really great pricing relative to competitors. We’re very happy with their work and would definitely use their services again. In another visit we had John McBride out to look at our ancient…
Josh simangan From Jazz came over to look at an air conditioning issue where cold air was not blowing in some areas of house. He was very polite, thorough, knowledgeable about the HVAC system and addressed the issues we had. He answered all the questions and adjusted the dampers, and replaced the capacitor of AC…
Best service experience ever! Thank you guys!
Q was amazing and fast, figured out the problem super quick and explained really well, super grateful !!
Isaac Garcia-Flores satisfactorily completed the work that was not done by the previous Technician. He is well mannered and highly recommended. He Is an asset to his company.
Justin was amazing. He knew everything he got right to the source fixed it quickly and me being a maintenance mechanic understand a good human being nice guy great service absolutely fantastic. It’s hard to find people like that. I would recommend him 100%.
Excellent work by Said Godinez to resolve the cooling issue, great service overall
Ro was great, coming quickly to diagnose and fix the problem with my AC unit after it gave out on one of the hottest evenings of the summer. He took the time to provide much needed tips on maintaining the unit and how all of the parts operated at a level that was technical but easy to understand. I appreciated how…
Said was on top of everything explaining what he plans to do, the issue he found and how he’ll fix it. He was able to complete the job within an hour or so. I appreciated his honesty and his professionalism. Hopefully I won’t need his help again but if I do I would definitely request for Said.
Best technician out there for troubleshooting and saving customers money where he can
Very polite and efficient. Fixed our AC’s broken battery problem quickly.
Jazz did a great job for us! Ro was an amazing technician! He walked us through the work each step of the way and resolved our AC issues!
The technician, Rich P was perfect - professional, shared knowledge and ultimately repaired the AC unit promptly.
Brandon helped us out and got my AC unit running cool again Jazz has excellent service
We started our journey with Jazz over a year ago when they installed our new AC and furnace unit as well as did some duct cleaning. They’ve always been great in the recommendations and the technicians that arrive have always been extremely knowledgeable. They reached out because it had been a year and I never…
Said Godinez was an amazing technician. He was super friendly and communicates everything clearly and in a way that is easy to understand. He went the extra mile to rinse out our AC unit well and the thorough measurements and told me about the battery cap inside the unit that needs to be replaced. He replaced it…
Q arrived on time, kept me informed of his inspection and recommendations, and performed quality work. Very friendly and helpful!
Edwin and Nelson were the techs from Jazz that made Jazz proud, and my wife a happy camper. Our air conditioner went out late Thursday night and by Tuesday we were up and running, not just with a new system but a greatly improved system! Edwin and Nelson did a fantastic job and installing it and also helping me…
Amazing service by the entire team! We were desperate to have our AC fixed due to the high temperatures in the area and your team not only got back to us quickly with an appointment but gave us many options on how to fix our AC. The team was honest, quick, and extremely reliable!
Nick was friendly, thorough and professional every step of the way, helping to explain the diagnostic process which eventually led to a broken capacitor. I appreciated him coming out on a Saturday with short notice as well. Thank you so much!!
Jazz Heating responded after midnight via a fairly effective chatbot agent and booked an appointment for first thing in the morning. Nick came during the specified window and quickly resolved my A/C problem (needed a new capacitor). He was friendly and knowledgeable. The only reason for the 4* is price. Paying…
Nicholas was a pro. Did a fantastic job!
Nick came out and troubleshot my Ac, works like new again! Quick, professional and concise in explaining everything. Recommend to everyone in the Stanislaus county
Scott came by and did a full and thorough diagnosis on my AC system and had it back up and running within 15 minutes. No hidden costs or shady business what so ever and I appreciate that. Thanks Scott and Jazz Heating for the 5/5⭐️ service. Highly recommend.
Justin was an Exemplary Worker!!! His professionalism & quality surpass anyone who had ever come to our home for any issue. Jazz Heating, Air Conditioning & Plumbing is Fortunate to have Justin working for them.
“Q” was very helpful He explained thoroughly what he was doing and what was wrong. He knows his HVAC.
Ro did a fantastic job of analyzing all the issues with our systems and walking me through the issues and solutions. Highly recommend!
Augustine made us feel jazzed! Brandon and Isaac came through promptly and got the job done quickly and professionally. Learned a lot! Highly recommend
JAZZ! Did a great job repairing my Ac/Furnace system. Jose was my first tech that was friendly and awesome. I needed a follow up appointment with master tech Steve and he was great as well and showed up on time and repaired what I needed fast and effiecent. Ravi the office manager was great to deal with as well. Great people and fair pricing.
Arron, Cody and Justin were awesome. Diagnosed problem quickly, ordered parts which arrived within a week and installed today super fast. Excellent work!
Really happy with this company. They sent out Nick and Brandon for an issue I kept having with my A/C system and they figured it out immediately. I will definitely be calling these guys back out in the future for an upgrade I have planned. 10/10 I recommend asking for these guys by name.
Justin & Aaron were excellent. They were professional, on time, and very transparent about the required treatment. Laid out the cost of repairs on our AC unit and ensured the issue was addressed before leaving. It was an efficient, clean visit. If I run into future issues, I’m calling these guys!
Agustin is very friendly and knowledgeable, addressed issues very professionally
Q was professional and very helpful! He knows his stuff and was very efficient!
Brandon and Isaac A. did a great job. They were quick, courteous and professional.
Agustion was very professional and was able to share all the information regarding the service needed to make this system run efficiently. Great job .
Wow, our tech Brandon went ABOVE & BEYOND to make sure our AC was fixed before he left. Brandon was knowledgeable, kind, professional, and very helpful in diagnosing and repairing our AC/furnace. He showed me how everything works, why it was broken, and how to properly fix it. He had an answer for every snag and was…
Brandon was fantastic. Very knowledgeable and friendly. Took his time to explain everything and showed pictures of inspection. Informative and didn’t try to steer us in a particular direction.
Another great experience with Jazz Services, with whom I have an annual service subscription. My entire HVAC system had stopped working, and when I called them in the morning, Brandon, the technician, arrived in less than two hours. He quickly identified the issue as a loose connection and fixed it in no time.…
Augustin was very thorough is checking our air conditioning system. Very professional and very respectful.
Q was amazing and very informative and was kind enough to even tell us there were services we didn't really need (I overbooked the appointments lol) I'd definitely recommend requesting him in very happy with my service!
Quadratullah Momand fixed our AC that wasn’t cooling. Repairs were very quick, and Quadratullah was knowledgeable. Comes with a warranty!
Customer service was excellent, and Quadratullah Momand was very quick with repairs and very helpful with informing about the process.
Brandon Carrion was a fantastic tech! Clean and honest, would use this service again.
Our AC was not working properly and Nick from Jazz provided a great service in first explaining all the options and doing all the necessary repairs. Really like the professional approach!
I had a great experience. The technician, Sergio, worked quickly and found a dangerous mistake left by the previous company. I would also like to show recognition to Makaela, who made setting up my service appointment very easy. And Kristal, who offered the monthly service plan. It saved me a good amount of money on…
Isaac Aguila from Jazz Heating & Air Conditioning was absolutely phenomenal! He arrived promptly at my home in Fairfield, CA, and installed a new capacitor for my AC unit in record time. His efficiency and expertise had my air conditioning up and running smoothly before I knew it. Isaac was professional, courteous,…
Super fast and very friendly service! Thank you for fixing us up!
Brandon and Saied were fantastic. They completely fixed my AC issue and provided detailed explanations and solutions.
I was very happy with Sergio the Tech. He went over many cost options to repair my AC, I ended up selecting the least expensive one. He was prompt and efficient and did not spend a lot of time repairing. Keep up the great work Sergio. Thank you Jazz Company.
Yesterday Aslan B. came to perform a diagnostic check on our A/C system. He was courteous, informative, and detailed . He gave my father and I repair options to consider. We will rely on his services in the future.
I was introduced to Jazz Heating & Air Conditioning through buying a new Honeywell Thermostat at Home Depot. Because the service was so great (Brandon!) I immediately signed up for the monthly maintenance service. Brandon and Issac came to my house for a scheduled AC maintenance today. Understanding that I just…
Aslan and Nolan were very professional and did a great job explaining the issues with my units and all possible options. I appreciate their knowledge and professionalism.
Aziz was GREAT, his service was quick and had a lot of knowledge about the business! I would recommend him to EVERYONE!
We had a great experience with Ridge when he came out to take a look at our AC. He was incredibly friendly, professional, and took the time to explain how the system works in a way that was easy to understand. Ridge walked us through a few possible scenarios and helped us feel informed about our options. It’s clear…
Aslan Bakideh did a great job. As he worked he educated me on what he was doing. Over all a good experience.
Isaac and Nick were incredibly helpful. Very efficient and well communicated work.
Our technician Nick was a real professional. He understands the intricacies of working with tenants in place but also was able to identify repair issues that could have ended poorly. I would recommend Nick for consideration.
Fantastic experience. Nick and Augustine were timely, clear, efficient, competent, and friendly. Good value.
Daniel and Rigo did a great job installing a whole new AC for our home. They were informative and got the whole thing replaced in 6 hours.
Update and response to owner: - I have not been refunded for the inspection that was promised. - My AC works fine with the $350 repair completed. - Why would I have one of your crew come back again to inspect again? I already wasted 1/2 a day with you. The prior technician sabotaged our system once already...don't…
Brandon did a good job diagnosing and fixing the AC cooling problem.
Yuriy Matushko came over and spent an hour and a half going through my entire system. He did way more than I expected! He was in my 130 degree attic for over 30 minutes making sure everything was checked out. Extremely happy with his attention to detail and explaining the process to help educate me in something I…
We had an issue with our AC unit not blowing cold air! I called Jazz and they sent out Joshua R. He was fantastic and quickly diagnosed the issue and let me know the price up front! They had to order the part and he was back in 2 days to install! Fantastic service
Was quoted a time for technician to come wit 2 hour window, and six hours later they showed up. Technician was freindly, but after that whole time waiting, told me could not work on my air conditioner unit, because they were not allowed to work on Carrier Infinity system. That should of been a question they would of…
Zachary was friendly, followed all COVID safety guidelines and was very efficient. He got our A/C up and running within 30 minutes! He also explained what the issue was and followed-up to repair a minor tear to our attic trim. It was a total accident but we appreciate that he cared enough to take care of it!
Sergio was so patient and explained me the entire problem.He also did all the required checks and make sure everything is fine.He answered everything what I asked.
Update We had an issue for our unit not cooling during the heat wave. They came out the next day, found the issue, made a slight adjustment, and our system is running great again. All under their excellent service, great communication and honored warranty. I'm definitely still a happy customer. Hmm, maybe I'll…
I have been using Jazz for about 3 years now to do my system maintenance and repairs. They are friendly and answer all my questions. They have successfully repaired my furnace and A/C on separate occasions. They don't try to upsale to me for any services or parts that I don't need. They provide clear estimates…
On time and performed tasks as advertised.
Zachary did an excellent job trying to troubleshoot the problem. He was very professional and engaged. Although the root cause of the problem was not conclusively identified he ruled out most options. As a result, no charge for his time which was considerable.
Sergio was on time the SAME DAY I called. He was friendly, professional and most importantly customer oriented.
Very professional and responsive. I highly recommend their maintenance program. For a low monthly fee they come out and give your system a full inspection / tune up multiple times a year, at no extra charge (unless parts are needed). They also give members priority service. Fantastic business, very fair,…
Our A/C was not working. It turned out to be just a fuse but Jazz showed up on time and fixed the warranty repair. They are the most professional company I have ever used.
Perfectly implemented project in time and budget. 10 year warranty made me to lean toward Jazz vs the competition
Sergio was great. He patiently heard the issue and answered my questions. The issue turned out to be a simple breaker issue, but he did spend time explaining why it tripped and what are the solutions.
I was in Oregon at the time my AC went out. Jazz came out the next day to look at it. I spoke with Justin over the phone at which point he explained what was wrong and the options to move forward. He also didn’t try to push services that weren’t needed. He was professional, quick and great to deal with and I appreciate his customer service.
I just had a wonderful experience with Jazz. Sanny was my technician and he was very informative and helped answer all of my questions. Sanny was on time to his appointment and was able to quickly diagnose the issue. I was given several options on parts and warranty and didn't feel pressured on repairs. Sanny…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 429 | $114–$453 |
| A/C system maintenance | 226 | $78–$351 |
| HVAC system repair | 215 | $209–$1.2k |
| Plumbing services | 170 | — |
| Heating system maintenance | 117 | $78–$293 |
| A/C system repair | 115 | $227–$611 |
| Heating system installation | 108 | $1.4k–$2.4k |
| Water heater installation | 92 | $1.2k–$2.8k |
