How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJazz Heating, Air Conditioning and Plumbing
Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 4,693 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jazz Heating, Air Conditioning and Plumbing for 8 kinds of job.
Jazz Heating, Air Conditioning and Plumbing for HVAC system repair
Clear ✕All 216 Google reviews tagged “HVAC system repair” · showing 20
Extremely Disappointing Experience – Beware of Their Dishonest Sales Tactics! While I was away from home, my HVAC system stopped blowing cold air. My family contacted Jazz HVAC, and they charged $59 just to inspect the system. First, they completely missed the original appointment without showing up. The following…
Our HVAC system suddenly stopped working, and our neighbour referred us to Jazz. We called in the late afternoon, and the technicians responded and came the very next day. We really appreciate Anthony and Roe for their exceptional service and clear communication. Because our system is more complicated, they weren’t…
Manuel helped us with a new install and came right away when we had a concern. Working with Manuel has been a pleasure and he’s an asset to the Jazz team. Great experience.
Never hire this dishonest air conditioning company for either installation or repair. I learned a painful lesson from their experience installing and repairing my entire air conditioning unit. They violated their contract by using a cheap evaporator coil installed in my attic, out of my sight. Six years later, it…
I like the service and job but just one request I have here: please make sure if you are doing a maintenance , repairs or replacement let the technician / plumber use it first in front of the customer to make sure everything is working right. Many time I have plumber / hvac technicians walk away without checking…
Jose was excellent and we are so pleased for his working attitude and trying to think for his customer. He made us feel confident about Jazz services overall.
We had our AC repaired after enduring 8 days without it. Justin came by to diagnose problem and he ordered the parts that needed replacement. Because we liked his professionalism, we requested him again to actually repair our AC. He worked his magic taking the time to test out our AC before he left. I would ask…
Sammy was professional and did a great job diagnosing my AC issue and installed a capacitor in a matter of minutes. He did a complete inspection of the system.
Amazing service. would use it again
Scott thank you so much the best person for the job true blessing!
Sergio was a great technician who found the problem with our AC and fixed it quickly. Great service, would recommend!
Excellent experience with an AC repair in San Mateo. We have an older unit and the technician Ridge was efficient and knowledgeable in explaining the options without being pushy. Up and running in no time.
Said and Kevin were excellent. The quality, effort, and attention to detail was top notch. They kept me in the loop and made very reasonable suggestions. They were not pushy at all and did a great job. Would definitely use them again for future services.
Josh Simangan - Jazz should clone Josh. Excellent technician. He is skilled in his profession and embodies sharp customer service skills.
I had maintenance service for my water heater system by AM-John M. He was professional, knowledgeable, and efficient in checking the system. I have had a great experience working with Jazz and plan to use them in the future.
Sammy is a very professional technician.Helped me with tune up.
Q cam to check our Ac. He explained everything the way we can understand. He is a great technician. We will definitely call for him in future
The customer service from Rich is fantastic. He gave out excellent options and guidance. Rich is the perfect person you would want to deal with. Thank you Rich.
I called Jazz out for a quote to get a sewer lateral pipe replacement and main water line replacement as my home is on the older side. Monty came out and ran a camera down the sewer pipe to show the condition and get measurements. He mentioned that a trenchless replacement was an option. He was professional,…
Nicholas was super cool, explained the issues, recommend options and did a quick repair. Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 429 | $114–$453 |
| A/C system maintenance | 226 | $78–$351 |
| HVAC system repair | 215 | $209–$1.2k |
| Plumbing services | 170 | — |
| Heating system maintenance | 117 | $78–$293 |
| A/C system repair | 115 | $227–$611 |
| Heating system installation | 108 | $1.4k–$2.4k |
| Water heater installation | 92 | $1.2k–$2.8k |
