How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJazz Heating, Air Conditioning and Plumbing
Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 4,693 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jazz Heating, Air Conditioning and Plumbing for 8 kinds of job.
Jazz Heating, Air Conditioning and Plumbing for heating system installation
Clear ✕All 108 Google reviews tagged “Heating system installation” · showing 40
Aug-Sept 2026: Google doesn’t let me add two reviews for the same company, so I’m updating my existing review. I am giving Jazz another 5 star review, this time for their HVAC and water heater install teams. I had an old AC/heating system and water heater that needed replacing and the Jazz team gave a competitive…
Very responsive which I usually think is indicative of the work quality. It did not dissapoint. Im very happy.
Installation was very smooth and professional. Jesus was very friendly and answered all questions. Highly recommended...
Nice working your crew, and very helpful.
Recognition of these individuals: John M Sergio A Edwin R Jeremy K JAZZ! replaced our forced air heater. I am so impressed with the salesmen and technicians on the team that I had JAZZ! install AC and handle plumbing issues. The interactions have been consistently professional, strong people skills and knowledge…
Jazz installed our AC, furnace, and two Nest thermostats. Jazz was extremely easy to work with, very professional, and gave us really great pricing relative to competitors. We’re very happy with their work and would definitely use their services again. In another visit we had John McBride out to look at our ancient…
Edwin and Nelson did a great job. Very professional and clean install.
They assessed and made a great recommendation, based on our AC and main heater system needs. They negotiated discounts and financing for me as we weighed our option. Sergio Aranda kept me informed every step of the way, and let me know the pros and cons in an understandable way. Sergio was friendly and a consummate professional.
Jazz was soo professional. They showed up timely manner, addressed the issues and layout the options. After picking the option Scott literally triple checked everything related and prep for installation which was the very next day. Installation was smooth and they cleaned up afterwards, addressed extra requests I…
Ridge was great and transparent with an all info. Antonio Arroyo and team were great with a quick installation of the entire HVAC system. Brandon, Manuel and Bryan were great with minor follow ups.
The technicians that came out to install the 3 new units were very knowledgeable, knew what they were doing, and answered all of our questions. With the payment plan, and the warranties I feel it's well worth it. I am so satisfied with their service.
The team was great to work with from initial assessment through final installation!!
Edwin and Nelson did a fantastic job. Very professional and thorough.
Great service!! We had a whole new heat/air system installed. Our two technicians, Nathan and Kevin, were wonderful. They were professional, efficient and very personable. They explained everything they were doing and were extremely knowledgeable. We are completely satisfied with the installation process. We highly recommend Jazz and their technicians.
Juan and Johnathan installed the heat pump in our house and explained how to operate the system. These guys were very professional and answered all my questions to my satisfaction and dis a great job. I am am happy with their work and I would highly recommend these guys Alex S came by to evaluate the status of…
ADAM WAS OUR CONTACT WITH JAZZ, HE CAME OUT TO OUR HOUSE FIGURED OUT WHAT HVAC UNIT WOULD BE THE BEST FOR THE SIZE AND BEING A 2 STORY. ADAM WAS THE BEST. THE CREW THAT CAME OUT WERE THE BEST, THEY WORKED CLEAN THROUGH OUT THE HOUSE INSIDE AND OUT. WHEN THEY WERE DONE THEY PICKED UP EVERYTHING AND MADE SURE THE AREA…
They did great hvac installation job, thank you!
I had my entire AC, furnace, and duct system updated today by the Jazz team including Kevin, Arturo, Nathan, and Tony. Prior to this job, we had a professional consultation with the manager, Ravi, who performed a thorough inspection and designed our new system. They arrived right on time and got things started…
It all started at the Home Depot for a special on ac tune up and inspection. My hvac system was original from 1999, so I knew it was just a matter of time and was hoping it could give me one more summer. Scott came by to do the inspection took photos, showed us some options from repairs to replacement. He was never…
Edwin, Nelson & Nathan did a very excellent job, so kind, so skillful and respectful and know what they are doing. Very nice people to work with and willing to help.i highly these three persons for recognition awards and asset in your company.
Kevin, Julian and Jonathan helped with HVAC replacement. They did an awesome job, installation was done one timely manner and it was smooth.
Honestly, this entire experience has been a complete nightmare. First of all, we were sold a heat pump that wasn't even enabled. What was the point of selling it to us in the first place if you weren't going to turn it on? Then, an installation that was supposed to take half a day was rushed through in just two…
HVAC install went smoothly. Installers were super fast and professional.
Isaac G. did a great job with maintenance. Answered everything that I asked and was a great professional.
We just had our furnace replaced with Jazz. Kevin and Nate did an amazing job. Great customer service and were extremely efficient. We will be using Jazz for our home needs in the future!
工作人员热情、耐心和专业，非常感谢Jazz的服务。
Jazz provided top notch service! The installation team of Kevin and Nathan were friendly and super knowledgeable - they explained all the steps they were doing as they did them (I was very interested in how the work is done). The salesman Justin did a great job running me through all of my options as well, so I felt…
We had a great review for both the first visit( Justin) air conditioner repair, and the second visit, furnace install. Both were courteous and efficient and the company let us know they were running late both times. Super hot days on both so totally understood since I’m sure they were getting so many service calls. Would definitely use again.
Jazz Heating and Air did a great job for my family. We were in need of removing an old package unit from the roof and installing a new heat pump as a split system. The techs arrived on time and got the job finished in the same day. I couldn’t be happier. Then for the inspection, Ruben from Jazz came out to ensure…
The whole Team was great from Alex giving me the quote on Friday and Marvin & Milton coming out and doing the removal and installation on Saturday. They were all so polite and professional and provided great service. I am very impressed with the whole operation at Jazz your company. A great experience!!
I called for an inspection due to the system not working properly. Brandon came the next day and explained in detail all the issues and options to repair the system. No sales pressure and answered all our questions and concerns. He assisted with the procedure for financing and set up appointment for installation of…
I needed a new AC/HVAC system. I went through Home Depot and they sent Jazz Heating, Air Conditioning and Plumbing to install the system. I met Jesus Prado who did an amazing job installing the heating system. However they came across a challenging task installing the AC system because it needed to be in the a new…
Installed new furnace and heat pump. Responsive comfort specialist and quickly scheduled installation. Technicians Milton and Marvin were professional and knowledgeable. Finished the whole project in less than 5 hours.
Juan,Jonathan and Victor with JAZZ Heating and Air did an excellent job installing our new heater and duct systems. They went above and beyond to make sure everything was perfect!
1/18, The team came back to fix the hole. They responded quickly and came back every time that I called. Actually, I do appreciate that they are responsible for their work. Thank you! 1/14/2026 Initially I was happy that the team installed a whole heating pump and AC with new ducts work in my attic quickly in only…
Great interaction and service all around. Anthony Z and Robbie came to perform the pre-inspection and discuss our options, then they worked with their team to dispatch guys out immediately. The installation crew showed up exactly on time and they got the furnace replaced faster than anticipated. Anthony made sure…
Anthony was very helpful explaining our options. They came out next day and replaced our entire furnace in less than three hours.
Kevin and Nathan did an excellent job. I would highly recommend.
Had a new furnace and heat pump installed. Juan, Felipe Jonathan were the installers that came to my house and they did a great job. They arrived on time and kept me posted on updates throughout the installation. Super efficient as they completed the job much earlier than expected. Once the system was installed they…
I’ve been using Jazz for a few years and they are always professional. From installing a new furnace to regular inspections. Highly recommend. Shout out to Nick and Said.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 429 | $114–$453 |
| A/C system maintenance | 226 | $78–$351 |
| HVAC system repair | 215 | $209–$1.2k |
| Plumbing services | 170 | — |
| Heating system maintenance | 117 | $78–$293 |
| A/C system repair | 115 | $227–$611 |
| Heating system installation | 108 | $1.4k–$2.4k |
| Water heater installation | 92 | $1.2k–$2.8k |
