How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJazz Heating, Air Conditioning and Plumbing
Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 4,693 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jazz Heating, Air Conditioning and Plumbing for 8 kinds of job.
Jazz Heating, Air Conditioning and Plumbing for heating system maintenance
Clear ✕All 117 Google reviews tagged “Heating system maintenance” · showing 80
Had a visit today from Jazz technician , Josh Simangan. He is very thorough and he addressed all my questions in a layman’s terminology. He did the job very well and even convinced me on signing up to be a member of the Jazz club! I would request from Jazz to have him again to be my annual heating system guy!
Q did a great job checking out the working status of our heating system. He even helped change the air filters for us! Thanks 🙏
Joshua simangan is a professional technician with great knowledge and manners I would like him to be my technician every time .
Josh Simangan, our HVAC tech, was great!! Professional, relatable and knowledgable about the equipment and our system. He is definitely an asset to your company and he was extremely thorough checking every part of our system for the Maintenance visit and making sure that he gave great preventative maintenance tips as well. Thanks so much, Josh!!
We have worked with Jazz for many years and will continue. For this job Isaac was our technician and he did a super job for us. He was professional, courteous, thorough and did a clean job assessing and fixing the issue.
Excellent service!
John M. Came by this time to test my plumbing and flush my tankless water heater. Everything was great. Offered to give me info on some whole house filtering options, but didn't push the upsell, which was great. Overall he did a great job, immediately put on protection on his shoes before walking in the house, which…
John McBride was my technician. He was very thorough and explained everything. It was simply on-going maintenance, flushing the hot water heater and changing filter for ac.
Update 7/15/26: Jose Yepez Tejada did a great job with our coil cleaning. Was very professional and conversational as well. Did a great job and looks super clean. Update 6/23/26: Justin Berry came again for the AC maintenance appointment and did a great job. Helped clean our AC unit and provided great…
Jonathan M. conducted a thorough check of all systems and recommended preventative maintenance.
We just had the most amazing experience with our Jazz! technician. His name is Isaac G and he did a phenomenal job with checking are new furnace that was recently installed this year. My family and I are well informed and bit more Knowledgeable on how the furnace works and how to keep it up Thank you Isaac G
Aaron Tran has done a wonderful job tuning up our AC for summer. He was extremely professional and friendly.
Ro did a fantastic job of analyzing all the issues with our systems and walking me through the issues and solutions. Highly recommend!
Isaac Garcia was my technician who came out to the house for maintenance service. He was very helpful and knowledgeable about everything he did with my hvac and furnace set up. He showed me pictures of what he did and showed great customer service skills. Keep up the good work thank you for your time.
Highly recommend this service. Their agent, Isaac G, did a thorough job and have explained clearly the findings and recommendations. Very happy with the service
We were very impressed with the service and expertise we received by the Jazz HVAC professional who came to our house to maintain our heating system. Isaac Aguila was fantastic and helpful. We will continue to use this company.
We had to get our heating system inspected. Rodel was absolutely fantastic. He explained to us everything in detail, took his time to work through thoroughly and did a great job!
Augustine did a great job. He was super professional and very respectful of my property.
Excellent service thanks to Alvaro. Highly recommend!
Q. He was great, really helped explain everything to us and provided great service!
Scheduled an appointment with Jazz for a heating and air inspection at the Cal Expo Home & Garden show. Senior technician Nolan arrived at our house and did a great job of checking our heating and AC system for issues and testing everything to make sure it was in good working order. He also swapped out our old 80’s…
Agustin Mendez did a fantastic job with our heater inspection; explained everything really well, showed pictures, explained options and was super friendly and nice!
Said was very professional and he checked all the units around. Even suggested couple of tune ups for heating and cooling efficiency. I would definitely recommend him for any services with Jazz.
Had a great visit by Brandon, he was super helpful, thorough in explaining the issues, and helped flag issues that other techs missed on his visit.
I had a fantastic experience with Justin from Jazz when he came out for a furnace tune-up. He completely exceeded my expectations with his professionalism, efficiency, and considerate attitude. Justin took the time to walk me through the entire process, answering all my questions and explaining the technical details…
Technician AM - Rodel Ramirez from Jazz Heating & Air Conditioning performed a heater inspection today - I was very happy with his performance, he was very professional, very knowledgeable and very helpful. Received excellent service and would definitely recommend this technician and this company!
Great interaction and service all around. Anthony Z and Robbie came to perform the pre-inspection and discuss our options, then they worked with their team to dispatch guys out immediately. The installation crew showed up exactly on time and they got the furnace replaced faster than anticipated. Anthony made sure…
Said Godinez
Detailed and explained diagnostic results well. Appreciate the information as homeowner.
Q was great! Very knowledgeable.
Brandon was fantastic. Very knowledgeable and friendly. Took his time to explain everything and showed pictures of inspection. Informative and didn’t try to steer us in a particular direction.
Isaac A. Did a fantastic job today - thank you for the friendly and knowledgeable service!
Agustin was thorough and efficient. We are so impressed with him we have asked that he be our permanent maintenance person.
Brandon was very knowledgeable and courteous, and did a thorough job with the inspection.
Great company to do business with. They came out to work on our AC duct-system today, and when the problem was not fully resolved due to an unforeseen issue, they agreed to come back in one week’s time to complete the job! We’re happily sitting in our already cooler home and looking forward to the job being finished.
Isaac G was very courteous. He completed the maintenance in a timely manner, reviewed the components he checked, and made suggestions that I should look into. He also fixed an existing issue. Very thorough job.
Great service Aslam Bo is very smart you can tell he cares about his work. Would definitely recommend to others.
Technician Agustin was very professional and provided excellent service with detailed explanation to my questions throughout the entire furnace tune-up.
Just had my furnace inspected by Q. He also replaced my air filter. I have a service contract with Jazz which I signed last year to inspect my air conditioner, water heater & furnace. Q was thorough when running the heater and ensured that the furnace was running efficiently. When he was done he showed me pictures…
Rodel Ramirez is a model technician. Personable, knowledgeable, thorough, and a very good communicator. He explained everything he did on his Jazz checklist. We would welcome him back with open arms for our future inspections. Thank you Rodel.
I would highly recommend Jazz Home Services for their quality service and professionalism in working on my furnace. Technician Qudratullah Momand was so nice and friendly. He took the time to educate and fully explain to me the maintenance services he provided and why certain replacement parts were needed. I will…
Nolan was a fantastic technician. He took care of me in a pinch and was pleasant to work with. Above and beyond!
Said was awesome. Appreciate the service.
While at Home Depot, I signed up for an HVAC service where Jazz is the service provider. During the AC tune-up, I signed up for their Maintenance Plan to ensure my HVAC systems gets the care it needs and to ensure it is running efficiently. Q just serviced my heater. Like the AC tech, he was very respectful, put on…
Jazz has did an excellent with their service of my heater. Rodel kept me updated as well as informing me of possible replacement parts during next service. Thanks Rodel!
I signed up for Jazz’s yearly subscription plan because it sounded great — free seasonal checkups for both the AC and furnace. In reality, these checkups mostly feel like sales visits. The technician comes in, looks around and check on all the equipments for a while, and then starts recommending expensive upsells —…
Was approached at a Home Depot regarding furnace maintenance for $29.99. Easy appointment setup. Technician Q was very knowledgeable, reviewed pics of the system, discussed issues and what may be needed. I appreciate his honesty and integrity.
Augustine was great thoroughly explained all of the parts and the heat pump and the air transfer system made a few small recommendations which I’ll check on.
Rodel is amazing! He went through all the steps for furnace maintenance and explained what needs to be done with picture and has great knowledge. Answered all my questions!
Q was very thorough, kind and considerate. Thank you!!
This review is for Justin Berry. He came to inspect our air conditioning system. He was thorough and informative. Checked the ducts and informed us with all the options we have for cleaning the ducts. Happy with his service!
Agustin was very comprehensive and thorough in his work. His explanations made sense and his photos backed it all up. We can now be better prepared for the cooler months ahead with Agustin’s help and Jazz hvac services. Thanks guys!
Said checked over my heating system. He did a very thorough job, explained what he was doing and made practical suggestions. I always appreciate Jazz technicians!
The tech Agustin came out to look at our furnace he was patient knowledgeable and dedicated to servicing our unit thank you!!
Augustin was very professional and handled my furnace tune up very well. Answered all my questions and was very knowledgeable. Great work!
Justin was sent out by Jazz to inspect my ten year old furnace. Justin was very courteous and professional. He inspected the furnace and showed me pictures of possible issues. He was very thorough and answered all my questions. I highly recommend Justin and Jazz. Thank you.
Just had my annual inspection. It went smoothly. Augustine was efficient, courteous and friendly!
Ro provided 5 star service! He was very professional, pleasant and efficient! He was knowledgeable and thorough in his annual inspection of my heating system. He explained his findings and my options, answering all my questions. He was very kind as he explained work needed and options. He represented…
Rodel R. was very thorough and provided a detailed review of the inspection process and how best to maintain my systems.
Awesome job by Ro!
Ro did a great job - very professional and thorough.
Ro the tech was very professional and courteous. He explained the possible issues for the foreseeable future.
Justin came by today to inspect our furnace. He told us what he needed to do and how long it would take, which was really helpful since we didn’t know what to expect. He was quick, efficient and friendly!
I was super impressed with the service we got from Ulysses who did the annual maintenance on our furnace today. He was friendly and courteous, always putting on shoe covers when entering our home. He was also thorough with his inspection and in explaining the quote he put together for us. He also took the time to…
Agustin Great experience he is very service oriented and professional
Leanne help me realized that I need to give my time to their Technician, because , their service is very very important to my family and people around . Her follow up was so consistent, that allows me to connect and make appointments to speak with her regarding the services. I know I need these services . I was a…
Jazz has been maintaining my 27 year old Furnace and Ac for the past 5 years. And then one day, when it was hot as hell, it decides to crap out me! So with that, since they’ve been great with me and family we decided to replace our old furnace and replace it! Alex helped me with picking out a a unit for the size of…
Justin B. came by today for the furnace service. He was great, came on time, was very friendly and professional. Made some recommendations, but wasn't pushy about it. Would definitely recommend Jazz.
Isabelle did a wonderful job and managed to schedule all three of my annual inspections and maintenance. She was very courteous and professional, understanding of my schedule and time frame on technician arrivals
Very knowledgeable and explained possible issues upcoming and how to help prevent them. Friendly technician and would definitely recommend.
Came on time, did they're work and did not ask for the moon as payment
Justin was amazing. Showed up and we talked through the issues I was having and he got right to it. He was efficient and professional and most of all great w my protective dog. He let her run and smell him so she didn't bark the whole time and he even played w her for a few minutes!
Ricky was my tech. Showed up on time very punctual and professional. Did the maintenance to our hvac and replaced our filter on our furnace. He was very informative and didn’t try to up sell us on anything.
I"m now on my second year of using Jazz semi-annual maintenance service ... they're fantastic. On this cycle I had Sergio as my field service tech to install a new motor and capacitor in a Carrier unit. The services spanned over 2 days -- very moderate costs, fully explained and physically shown the components…
Thoughtful diagnosis, upgrade of heat pump. A professional trained technician
I have been using Jazz for about 3 years now to do my system maintenance and repairs. They are friendly and answer all my questions. They have successfully repaired my furnace and A/C on separate occasions. They don't try to upsale to me for any services or parts that I don't need. They provide clear estimates…
Great service and very professional
Ravi was very polite and professional. He found the problem and fixed it quickly.
I highly recommend Jazz Home Services. We’ve trusted them to replace our A/C unit and service our furnace. Each time, they've treated us with respect, charged us reasonably, and performed above average work.
Technician very thorough and great price for service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 429 | $114–$453 |
| A/C system maintenance | 226 | $78–$351 |
| HVAC system repair | 215 | $209–$1.2k |
| Plumbing services | 170 | — |
| Heating system maintenance | 117 | $78–$293 |
| A/C system repair | 115 | $227–$611 |
| Heating system installation | 108 | $1.4k–$2.4k |
| Water heater installation | 92 | $1.2k–$2.8k |
