How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJazz Heating, Air Conditioning and Plumbing
Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 4,693 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jazz Heating, Air Conditioning and Plumbing for 8 kinds of job.
Jazz Heating, Air Conditioning and Plumbing for install thermostat
Clear ✕All 75 Google reviews tagged “Install thermostat” · showing 40
Aug-Sept 2026: Google doesn’t let me add two reviews for the same company, so I’m updating my existing review. I am giving Jazz another 5 star review, this time for their HVAC and water heater install teams. I had an old AC/heating system and water heater that needed replacing and the Jazz team gave a competitive…
I got a chance to work with Ridge, he called out Josh and Felipe, not sure if I spelled their names correctly. All 3 were amazing, not only Ridge explained thoroughly regarding the best choice for my home, josh and felipe installed with extreme care, my house now moved on from a 50 yrs old unit to now a cold home. 100% recommended
Jazz installed our AC, furnace, and two Nest thermostats. Jazz was extremely easy to work with, very professional, and gave us really great pricing relative to competitors. We’re very happy with their work and would definitely use their services again. In another visit we had John McBride out to look at our ancient…
Ridge was great and transparent with an all info. Antonio Arroyo and team were great with a quick installation of the entire HVAC system. Brandon, Manuel and Bryan were great with minor follow ups.
Great service!! We had a whole new heat/air system installed. Our two technicians, Nathan and Kevin, were wonderful. They were professional, efficient and very personable. They explained everything they were doing and were extremely knowledgeable. We are completely satisfied with the installation process. We highly recommend Jazz and their technicians.
We started our journey with Jazz over a year ago when they installed our new AC and furnace unit as well as did some duct cleaning. They’ve always been great in the recommendations and the technicians that arrive have always been extremely knowledgeable. They reached out because it had been a year and I never…
I just had my new HVAC as well as ductwork for a whole house. After having a few quotes from local companies in San Jose, I finally selected Jazz as a good company to work with. I started with Alex as a service tech who came to my house and gave me a reasonable quote with all the advice that I need to do and don’t…
I was recommended to Jazz by my daughter and it was everything she said ,professional, polite,and helpful ,thank you Rich, I did sign up for the monthly program as a recent widow that is comforting to know who to call.
Juan and Johnathan installed the heat pump in our house and explained how to operate the system. These guys were very professional and answered all my questions to my satisfaction and dis a great job. I am am happy with their work and I would highly recommend these guys Alex S came by to evaluate the status of…
ADAM WAS OUR CONTACT WITH JAZZ, HE CAME OUT TO OUR HOUSE FIGURED OUT WHAT HVAC UNIT WOULD BE THE BEST FOR THE SIZE AND BEING A 2 STORY. ADAM WAS THE BEST. THE CREW THAT CAME OUT WERE THE BEST, THEY WORKED CLEAN THROUGH OUT THE HOUSE INSIDE AND OUT. WHEN THEY WERE DONE THEY PICKED UP EVERYTHING AND MADE SURE THE AREA…
I had my entire AC, furnace, and duct system updated today by the Jazz team including Kevin, Arturo, Nathan, and Tony. Prior to this job, we had a professional consultation with the manager, Ravi, who performed a thorough inspection and designed our new system. They arrived right on time and got things started…
Honestly, this entire experience has been a complete nightmare. First of all, we were sold a heat pump that wasn't even enabled. What was the point of selling it to us in the first place if you weren't going to turn it on? Then, an installation that was supposed to take half a day was rushed through in just two…
Quick helpful service from Alex.
Jazz Heating and Air did a great job for my family. We were in need of removing an old package unit from the roof and installing a new heat pump as a split system. The techs arrived on time and got the job finished in the same day. I couldn’t be happier. Then for the inspection, Ruben from Jazz came out to ensure…
The whole Team was great from Alex giving me the quote on Friday and Marvin & Milton coming out and doing the removal and installation on Saturday. They were all so polite and professional and provided great service. I am very impressed with the whole operation at Jazz your company. A great experience!!
Isaac Garica
I needed a new AC/HVAC system. I went through Home Depot and they sent Jazz Heating, Air Conditioning and Plumbing to install the system. I met Jesus Prado who did an amazing job installing the heating system. However they came across a challenging task installing the AC system because it needed to be in the a new…
Installed new furnace and heat pump. Responsive comfort specialist and quickly scheduled installation. Technicians Milton and Marvin were professional and knowledgeable. Finished the whole project in less than 5 hours.
Brandon is really efficient and skilled. Got our Nest stalled quickly whereas the Nest Pro we hired before couldn’t do the job correctly. He also explained our options clearly and help us understand our system. Highly recommend Brandon and Jazz for their professional and high quality services!!
1/18, The team came back to fix the hole. They responded quickly and came back every time that I called. Actually, I do appreciate that they are responsible for their work. Thank you! 1/14/2026 Initially I was happy that the team installed a whole heating pump and AC with new ducts work in my attic quickly in only…
Anthony was very helpful explaining our options. They came out next day and replaced our entire furnace in less than three hours.
Had a new furnace and heat pump installed. Juan, Felipe Jonathan were the installers that came to my house and they did a great job. They arrived on time and kept me posted on updates throughout the installation. Super efficient as they completed the job much earlier than expected. Once the system was installed they…
If there’s a six gold star I would like to give that to Josh too. He is experienced and detailed. He took my project seriously making sure every details were properly installed. He understands customer’s viewpoints. He answered my concerns/questions right to the point. Good work Josh. This is the second time I gave…
Edited to add: After making another call to Jazz and asking again to escalate my issue, they sent someone over right away and at least got my furnace working on an emergency basis. Unfortunately, there are still issues with the way the system is set up and the heat pump. Looking forward to editing this review again…
I had Jazz Heating replace my 56 year old furnace today. I had Jose and Justo install the furnace. They were on time, professional, knowledgeable and worked quickly yet effeciently. They were respectful of my property, laying down tarps and cleaning up as they worked. They were easy to work with and showed me how to…
Ridge came out promptly after I called just 30 minutes beforehand because of a suspected malfunctioning thermostat. He was polite and very personable. He inspected my furnace thoroughly and even gave me a brief tutorial on how things worked and what his concerns were. I did need a new thermostat and will need a new…
Edwin and Hernan were awesome. The install was quick, clean and really well done.
Alex and Brandon both did an amazing job with the insulation today. I really appreciate all of their effort! Yesterday, Jonathan and his teammate came over and did a whole 180 on my HVAC system. With new ventilation ducts and a new furnace, I am now WARM in my house!
Recently our old hvac system stopped working. Alex from Jazz heating helped us out in explaining the repairs, replacement options and answered all the questions we had. He made the process and decision so easy and went ahead with it. Mason and Julian helped us removing old system, installing the new one and worked…
Jazzz Hearing & Air provided my family top notch service from the time we contacted them for a furnace quote until the end of the furnace installation. Before the representative, Scott, even came to our home to give us a quote, we received a very informative text message detailing his personal and professional…
Alex Iglesias did a great job for me
Vincent and Joel did work on my plumbing and had awesome customer service. Thanks
Nicholas did a great job walking me through the process step by step, what was wrong with my previous system, and ways to improve with the new installation.
My 30 years old Heating and Air Conditioning Units "died" in the midst of the recent San Francisco Bay Area heat wave. I had been dragging my feet on getting new unit(s), but it was high time! My research on Google, NextDoor and Yelp led me to Jazz Heating, Air Conditioning and Plumbing (AKA Jazz Home Services).…
Alex was early, explained everything, provided quality work, all in a reasonable amount of time. He was very neat.
Marvin and Milton from Jazz did a great job setting up my dual zone AC thermostats and adding insulation to our attic. They helped me set up my Nest and took the time to answer all of my questions. Thank you for your friendly service!
Another great experience with Jazz, especially Steve Aguilar. Steve has come to our house several times over the course of the last few months to check on our new AC unit and to check our ductwork. Steve is very knowledgeable, patient, and efficient. He is also extremely thorough and communicates clearly. He enjoys…
Sergio was so patient and explained me the entire problem.He also did all the required checks and make sure everything is fine.He answered everything what I asked.
They were great. Very friendly. They arrived on time and worked very quickly. They explained how everything worked and cleaned up very well when they were done. I will continue to use them for all my HVAC needs.
Fast ,explained how it worked ,I trust Jazz
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 429 | $114–$453 |
| A/C system maintenance | 226 | $78–$351 |
| HVAC system repair | 215 | $209–$1.2k |
| Plumbing services | 170 | — |
| Heating system maintenance | 117 | $78–$293 |
| A/C system repair | 115 | $227–$611 |
| Heating system installation | 108 | $1.4k–$2.4k |
| Water heater installation | 92 | $1.2k–$2.8k |
