How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJazz Heating, Air Conditioning and Plumbing
Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 4,693 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jazz Heating, Air Conditioning and Plumbing for 8 kinds of job.
Jazz Heating, Air Conditioning and Plumbing for plumbing leak detection
Clear ✕All 58 Google reviews tagged “Plumbing leak detection”
John McBride and Monty Pearson did a great job helping with my plumbing inspection. They walked me through all the issues they found, were very personable and professional. 110% and A+ for both.
The plumbing technician John McBride provided outstanding service during the visit. He arrived promptly , demonstrated exceptional expertise and diagnosed the problems efficiently.
Jazz is amazing as always! They came out swiftly and drained the pipes amazingly! Huge thanks to Alex S and Monty P!!
John McBride visited my home and inspected all of our plumbing issues. He was very knowledgeable and quickly identified the problems, providing clear and practical solutions. I especially appreciated his professionalism, kindness, and efficiency. I would especially like to recognize him for his kindness, for…
Whenever I have any issue with my HVAC or plumbing, they are always the first ones I call. One morning, I woke up to find that I had no water throughout the entire house. It turned out that my water softener from Home Depot had malfunctioned, causing sediment to build up throughout all the water lines in my home.…
I like the service and job but just one request I have here: please make sure if you are doing a maintenance , repairs or replacement let the technician / plumber use it first in front of the customer to make sure everything is working right. Many time I have plumber / hvac technicians walk away without checking…
Very friendly (and today quick) service
Both Isaiah and Anthony did a great job. New faucet was installed and all kitchen pipes replaced. So far so good!
work was well done..
Great experience working with Jose from Jazz. He came out on a Saturday after a burst faucet flooded our laundry room. Jose took care of it quickly and was courteous and informative. He also cleaned up very well before leaving. Much appreciated!
five stars! Alex Seeley did a complete plumbing prevention inspection. He checked the water heater, drains. Very clean, wore shoe covers and answered all my questions and identified plumbing issues for our attention, and provided honest advices. Excellence service!
John Mcbride did a very thorough job in our plumbing inspection. Gave us escellent pointers and recommendations to help improve water usage.
Great Service from Alexander S!
Alex was great! He answered all my plumbing questions and arrived promptly on time! Very professional! A+++
Alex S was good. He inspected the plumbing installation and gave a comprehensive report
John McBride was very knowledgeable and thorough with his assessment, and testing, in all areas I requested/ and some that he found himself. He explained everything he was seeing, along with related recommendations. Spent a good part of the day to accomplish all tasks.
We will be calling Jazz Heating, Air and Plumbing many times in the future based on the OUTSTANDING service that Simon gave to us on a recent job. Simon's initial work was to determine if there was anything amiss with some water lines for a washing machine and to look at the gas line to make sure that it was…
All the guys who Jazz sent were awesome. Christopher did the diagnostics, Ivan and Joel dis the leak repair. All were professional and pleasant to work with. They treated my house as if it was theirs
Excellent work ! Came on time, gave a quote and did the work neatly
I had an excellent experience with Jazz Home Services. We had a full horizontal sewer system repipe. From the very beginning, Simon provided a thorough and professional inspection, explaining every detail of the work needed. Their quote was also more competitive than others, offering great value. The actual work was…
Excellent service. Charles came to fix a leaky overflow in my kitchen. He was sharp, on time and knew exactly how to fix the issue. He was down to earth, kind and got the job done with solid professionalism. If anything else in my home happens plumbing-wise, i'll be calling these guys again. Thanks.
Alex S from plumbing was awesome.. you need more folks like him..
Mr.John McBride... He is very helpful and knowledgeable for my house pluming system. Highly recommend...
We always use Jazz for all of our issues, whether it be heating, plumbing or air conditioning. They are always super informative and helpful. I also love that we can go to them for most of our household issues! I've used them for 6+ years, and they keep getting better. Our plumber, Charles Williams., did a…
Very good service and knowledgeable technicians
John M. was great. Very professional, very knowledgeable. Great with our pets. 10/10
I had Jazz come and do work almost back to back. 7/6: Justin Berry came to inspect our AC and did an exceptional job doing the recommendations and great price quote. Very nice, humble and great person. Also Joseph Ramirez came in do the duct cleaning. That went out of their way to do an excellent job. 7/7 2026:…
Juan and Johnathan installed the heat pump in our house and explained how to operate the system. These guys were very professional and answered all my questions to my satisfaction and dis a great job. I am am happy with their work and I would highly recommend these guys Alex S came by to evaluate the status of…
John was great in assessing and advising on what to do
Old adage of you get what you pay for. Are they maybe on slightly higher end of average? Sure. Can you tell from the quality of service? Absolutely. If you’re going to penny pinch, maybe they’re not for you. If you want the job done right, with quality customer service from start to finish, feel confident using them. Name drop Alex S.
Monty Pearson is a wonderful employee of Jazz. He was able to immediately let us know what needed to be done in our bathroom regarding a leak. He throughly explained why the leak was happening and what options we had to fix it. Above and beyond this he was EXTREMELY considerate of a family member in the house who…
Alex S was awesome! Super helpful answered all of our questions.
Great experience with John M. Super thorough and informative, went above and beyond!
Alexander came by to do a plumbing inspection. He was courteous and thorough and did a good job explaining his observations.
Devon Anthony and Joel did a great job on fixing a leak coming from the bathroom. They made sure the job was done right. I highly recommend this company and these two guys that worked on it, also Monty did a great job on helping us get a great quote. They were all very nice and respectful people. Great customer service and communication skills.
Jeremy Urday was a wonderful Technician! He was very professional, knowledgeable and personable. He was very thorough explaining what the camera was showing in my drain and went under crawl space under the house to diagnose the problem further. I highly recommend!
I had a very disappointing experience with this company regarding plumbing work in my bathroom. I initially contacted them due to a water leak. They performed a repair and charged me $3,683.85. Unfortunately, the exact same issue returned within just one week. I reached out to the company multiple times requesting…
John was very friendly and willing to help. He deferred to other technicians for parts that went beyond his scope. Overall a good experience
Koda did a great job on replacing all the valves and stayed till 9pm to address all the little issues here and there. Highly recommended.
John M
John conducted a very detailed inspection and clearly explained everything that was going well and poorly with our plumbing system. He was very honest and we trusted his assessment completely.
Alex S and JC did really good job today. F and thorough.
Thanks Francisco for fixing our leaking toilet. Appreciate the speedy fix and professionalism!
Steven and Kobe were very professional and quickly resolved a concern at my house. They arrived within the scheduled window, provided the requested service, and promptly provided documentation of their service for later review.
I had a great experience with Shimir. He was concise and honest about the plumbing work I had done. I would recommend Jazz for any plumbing related issues I have.
So only difference this time I did not receive a confirmation email or text that they were coming on the day agreed upon they did show up on time and the hours that they agreed to they did the job which was to replace a section of my tub drainage under the house. They explain to me everything that needed to be done so far everything's working
We really like this company and will definitely do business with them again. Brian is very knowledgeable and honest—he quickly found the root cause and fixed it professionally. Highly recommended!
Scott and Francisco both did a fantastic job getting my HVAC repaired and my plumbing leaks fixed. They arrived on time, diagnosed the problems and gave me a couple of repair or replace options to consider. Once we agreed on the approach they ordered parts, arrived when they said they would and both finished to…
This all started because I thought I needed a new sump pump. I found out my crawl space was completely flooded. Jazz services referred me to flood rescue who handled that part of the issue and informed me I had a pipe leak. Monty did a full assessment to identify the issue and provided me with some options. I was…
I initially gave this business five stars, but I am changing my review after the worst customer service I’ve ever experienced. I called back multiple times and asked to speak to a manager and have never received a callback from a manager. Three weeks after the “repair“ my toilet is still running, and I can’t get…
Naveed did an awesome job replacing the pipes under our sink!
Navid arrived at 6:00pm to look at the leak in the crawl space below my house . He was professional and courteous given this was on Christmas Eve. When he had the replacement parts the repair was done promptly and efficiently.
Naveed did a great job fixing my dripping faucet.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 429 | $114–$453 |
| A/C system maintenance | 226 | $78–$351 |
| HVAC system repair | 215 | $209–$1.2k |
| Plumbing services | 170 | — |
| Heating system maintenance | 117 | $78–$293 |
| A/C system repair | 115 | $227–$611 |
| Heating system installation | 108 | $1.4k–$2.4k |
| Water heater installation | 92 | $1.2k–$2.8k |
