How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJazz Heating, Air Conditioning and Plumbing
Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 4,693 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jazz Heating, Air Conditioning and Plumbing for 8 kinds of job.
Jazz Heating, Air Conditioning and Plumbing for plumbing leak repair
Clear ✕All 59 Google reviews tagged “Plumbing leak repair” · showing 20
Outstanding service from start to finish! Simon arrived promptly, worked incredibly hard, and was honest and transparent throughout the entire process—no pushy sales tactics or unnecessary upsells. The quality of work was top-notch, and the pricing was very fair. I will definitely be using them again for any future…
Jazz is amazing as always! They came out swiftly and drained the pipes amazingly! Huge thanks to Alex S and Monty P!!
Jose was very respectful and informative with me on the results. I personally appreciate his professionalism in how he answers my questions and address my concerns.
Aug-Sept 2026: Google doesn’t let me add two reviews for the same company, so I’m updating my existing review. I am giving Jazz another 5 star review, this time for their HVAC and water heater install teams. I had an old AC/heating system and water heater that needed replacing and the Jazz team gave a competitive…
I like the service and job but just one request I have here: please make sure if you are doing a maintenance , repairs or replacement let the technician / plumber use it first in front of the customer to make sure everything is working right. Many time I have plumber / hvac technicians walk away without checking…
John McBride did an exceptional plumbing inspection at our home. He was friendly, professional, and respectful from the moment he arrived. He took the time to explain everything he was checking, answered all of my questions clearly, and never made me feel rushed or talked down to. His knowledge of the system was…
Our water pipe burst and flooded our floors. Jazz came to fix the leak and did a great job. Steven and Devon were professional and friendly. Devon was meticulous in locating the burst pipe and repairing it. He also did an excellent job installing a Moen leak detection system. Thank you Devon!
Charles was friendly, knowledgeable, and did a speedy repair. I would definitely hire them again. Thank you!
Johnathan M and Jordan were very helpful
Koda gave EXCELLENT service. He was such a sweet young man & got everything I needed done plus fixed in a timely manner on top of cleaning up ! First plumber who’s ever cleaned up after a job
Both Isaiah and Anthony did a great job. New faucet was installed and all kitchen pipes replaced. So far so good!
Very responsive outfit that is finishing a complicated repair of bathroom faucet leaking.
Josh S worked on the plumbing pipes and electrical cords attached to the water heater and furnace in my garage. He was a highly knowledgeable electrician. And his workmanship was neat and organized making the completed work pleasant to the eye. Josh you make Jazz company look good! Carlos G also provided excellent…
Chris was a big help. Very respectful answering my questions so I knew what was going on. Fixed everything great
Joel was excellent I appreciate his hard work. He is a very nice young man, very personable. He was efficient and helpful.
David was fast and efficient considering it was a big project!
Excellent work ! Came on time, gave a quote and did the work neatly
I had an excellent experience with Jazz Home Services. We had a full horizontal sewer system repipe. From the very beginning, Simon provided a thorough and professional inspection, explaining every detail of the work needed. Their quote was also more competitive than others, offering great value. The actual work was…
Excellent service. Charles came to fix a leaky overflow in my kitchen. He was sharp, on time and knew exactly how to fix the issue. He was down to earth, kind and got the job done with solid professionalism. If anything else in my home happens plumbing-wise, i'll be calling these guys again. Thanks.
Charles Williams from Jazz plumbing provided outstanding service. He arrived on time, quickly diagnosed and repaired the shower valve leak in less than 30 minutes, and completed the job efficiently. He was professional, courteous, and kept the work area clean throughout the repair. His workmanship was excellent, and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 429 | $114–$453 |
| A/C system maintenance | 226 | $78–$351 |
| HVAC system repair | 215 | $209–$1.2k |
| Plumbing services | 170 | — |
| Heating system maintenance | 117 | $78–$293 |
| A/C system repair | 115 | $227–$611 |
| Heating system installation | 108 | $1.4k–$2.4k |
| Water heater installation | 92 | $1.2k–$2.8k |
