How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJazz Heating, Air Conditioning and Plumbing
Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 4,693 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jazz Heating, Air Conditioning and Plumbing for 8 kinds of job.
Jazz Heating, Air Conditioning and Plumbing for plumbing leak repair
Clear ✕All 59 Google reviews tagged “Plumbing leak repair” · showing 40
Outstanding service from start to finish! Simon arrived promptly, worked incredibly hard, and was honest and transparent throughout the entire process—no pushy sales tactics or unnecessary upsells. The quality of work was top-notch, and the pricing was very fair. I will definitely be using them again for any future…
Jazz is amazing as always! They came out swiftly and drained the pipes amazingly! Huge thanks to Alex S and Monty P!!
Jose was very respectful and informative with me on the results. I personally appreciate his professionalism in how he answers my questions and address my concerns.
Aug-Sept 2026: Google doesn’t let me add two reviews for the same company, so I’m updating my existing review. I am giving Jazz another 5 star review, this time for their HVAC and water heater install teams. I had an old AC/heating system and water heater that needed replacing and the Jazz team gave a competitive…
I like the service and job but just one request I have here: please make sure if you are doing a maintenance , repairs or replacement let the technician / plumber use it first in front of the customer to make sure everything is working right. Many time I have plumber / hvac technicians walk away without checking…
John McBride did an exceptional plumbing inspection at our home. He was friendly, professional, and respectful from the moment he arrived. He took the time to explain everything he was checking, answered all of my questions clearly, and never made me feel rushed or talked down to. His knowledge of the system was…
Our water pipe burst and flooded our floors. Jazz came to fix the leak and did a great job. Steven and Devon were professional and friendly. Devon was meticulous in locating the burst pipe and repairing it. He also did an excellent job installing a Moen leak detection system. Thank you Devon!
Charles was friendly, knowledgeable, and did a speedy repair. I would definitely hire them again. Thank you!
Johnathan M and Jordan were very helpful
Koda gave EXCELLENT service. He was such a sweet young man & got everything I needed done plus fixed in a timely manner on top of cleaning up ! First plumber who’s ever cleaned up after a job
Both Isaiah and Anthony did a great job. New faucet was installed and all kitchen pipes replaced. So far so good!
Very responsive outfit that is finishing a complicated repair of bathroom faucet leaking.
Josh S worked on the plumbing pipes and electrical cords attached to the water heater and furnace in my garage. He was a highly knowledgeable electrician. And his workmanship was neat and organized making the completed work pleasant to the eye. Josh you make Jazz company look good! Carlos G also provided excellent…
Chris was a big help. Very respectful answering my questions so I knew what was going on. Fixed everything great
Joel was excellent I appreciate his hard work. He is a very nice young man, very personable. He was efficient and helpful.
David was fast and efficient considering it was a big project!
Excellent work ! Came on time, gave a quote and did the work neatly
I had an excellent experience with Jazz Home Services. We had a full horizontal sewer system repipe. From the very beginning, Simon provided a thorough and professional inspection, explaining every detail of the work needed. Their quote was also more competitive than others, offering great value. The actual work was…
Excellent service. Charles came to fix a leaky overflow in my kitchen. He was sharp, on time and knew exactly how to fix the issue. He was down to earth, kind and got the job done with solid professionalism. If anything else in my home happens plumbing-wise, i'll be calling these guys again. Thanks.
Charles Williams from Jazz plumbing provided outstanding service. He arrived on time, quickly diagnosed and repaired the shower valve leak in less than 30 minutes, and completed the job efficiently. He was professional, courteous, and kept the work area clean throughout the repair. His workmanship was excellent, and…
Anthony Perez replaced p-trap assembly, dishwasher air gap hose (kit) and sink pop up assembly under our kitchen sink. We are pleased with the overall result and appreciated Anthony’s work ethic and pleasant nature.
⭐⭐⭐⭐⭐ Simon was fantastic! He arrived on time (actually a little earlier than expected, which was a great surprise), and from the moment he got here he was professional, friendly, and incredibly knowledgeable. He walked me through everything he was doing, clearly explained what was going on, and gave me several…
I had a plumbing leak in my wall and this company came out the same day I called. They referred me to Flood Rescue who immediately came out and assessed the situation and began mitigation to find the leak and dry out the walls. Once the leak was found, Jazz came back within 24 hours to give me an estimate on the…
We are pleased with timely response and professional work that Jazz team performed at our place.
Max from Jazz Home Service came to our home in San Jose to help fixing the leaking from the ceiling. We have used some other plumbers before for the similar issue, but Max is the most experienced one we got. He quickly concluded that the leak was not from pressured water pipe, but from the toilet upstairs. Then he…
Devon Anthony and Joel did a great job on fixing a leak coming from the bathroom. They made sure the job was done right. I highly recommend this company and these two guys that worked on it, also Monty did a great job on helping us get a great quote. They were all very nice and respectful people. Great customer service and communication skills.
I asked my tenant to arrange for a repair of leaky pipes at the house she rents. I told her tell them to replace any leaky pipes. She chose JAZZ. Without giving me an estimate, or gaining my approval, JAZZ replaced my water heater (which worked fine) and the circulation pump. The water heater replacement was…
I had a very disappointing experience with this company regarding plumbing work in my bathroom. I initially contacted them due to a water leak. They performed a repair and charged me $3,683.85. Unfortunately, the exact same issue returned within just one week. I reached out to the company multiple times requesting…
Jazz company really saved my rear! I had a water leak with a bad water valve and needed someone quickly. I didn't know who to call but when I called Jazz, they answered right away. And they were able to send out a technician sameday within a few hours. Jose (also goes by Max) was the GOAT! Whenever there was…
Thank you Eric S
Ramon did a great job fixing a busted pipe. Piping was flawlessly installed. Quick and very professional, providing tips and knowledge for DIYers enthusiast like me.
JC and Alex S were so helpful. They came for our routine maintenance and found a leak and that our water heater needed descaling. They trouble shot the unit, getting in replacement valves and all the equipment needed the same day! No need to schedule anyone to come back, it was convenient and they both were amazing.…
Thanks Francisco for fixing our leaking toilet. Appreciate the speedy fix and professionalism!
DeAndre fixed my leak. Excellent and knowledgeable technician also a very friendly and personable person. Also had him do additional work on some very old plumbing. Would highly recommend him.
Jazz is a very professional organization. They’ve always been on time, courteous, and respectful with a very good Technical Service. I would recommend calling them and Discover what a very good plumbing service can offer you. -John
Jazz! Should be proud to have an employee as good as Naveed. He went above and beyond to help us with our problems. We had some misunderstandings about what was to be worked on. But he worked with us by looking to see what was in his van and he managed to fix everything on one day. He’s extremely discreet when a…
Scott and Francisco both did a fantastic job getting my HVAC repaired and my plumbing leaks fixed. They arrived on time, diagnosed the problems and gave me a couple of repair or replace options to consider. Once we agreed on the approach they ordered parts, arrived when they said they would and both finished to…
I had Jazz out twice this week for two different plumbing problems. Both technicians, Koda and Francisco, were great! They were polite, knowledgeable, personable, and thorough. They explained what they were doing and didn’t mind troubleshooting with me. The would recommend Jazz, Koda and Francisco!
This all started because I thought I needed a new sump pump. I found out my crawl space was completely flooded. Jazz services referred me to flood rescue who handled that part of the issue and informed me I had a pipe leak. Monty did a full assessment to identify the issue and provided me with some options. I was…
I initially gave this business five stars, but I am changing my review after the worst customer service I’ve ever experienced. I called back multiple times and asked to speak to a manager and have never received a callback from a manager. Three weeks after the “repair“ my toilet is still running, and I can’t get…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 429 | $114–$453 |
| A/C system maintenance | 226 | $78–$351 |
| HVAC system repair | 215 | $209–$1.2k |
| Plumbing services | 170 | — |
| Heating system maintenance | 117 | $78–$293 |
| A/C system repair | 115 | $227–$611 |
| Heating system installation | 108 | $1.4k–$2.4k |
| Water heater installation | 92 | $1.2k–$2.8k |
