How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREJazz Heating, Air Conditioning and Plumbing
Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 4,693 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Jazz Heating, Air Conditioning and Plumbing for 8 kinds of job.
Jazz Heating, Air Conditioning and Plumbing for water heater repair
Clear ✕All 21 Google reviews tagged “Water heater repair” · showing 20
Great experience with John McBride from Jazz Plumbing. He was very punctual, explained everything clearly, and did an excellent job with my water heater. His attention to detail was fantastic. Highly recommend!
Tony was awesome .., went above and beyond … I now am in the modern world of hot water … thank you so much …
Very friendly (and today quick) service
Aziz is an excellent technician, came and checked up on the heat pump Jazz installed for us, and made sure everything was all set to go. Highly recommended. Alex S worked with me on the water heater, and was super friendly and extremely helpful. I’m a big fan!
John McBride did a great job!
Alex Seeley did such a great job explaining the process. Great guy and good service!
John McBride was very knowledgeable and thorough with his assessment, and testing, in all areas I requested/ and some that he found himself. He explained everything he was seeing, along with related recommendations. Spent a good part of the day to accomplish all tasks.
Koda Villegas was friendly and professional. He did the job quickly and efficiently. Very satisfied.
Koda was absolutely amazing! So friendly, knowledgeable and quick!! He resolved our water heater problem so professionally. Grateful!
Alex S great. Gave me all the options I have regarding my water heater. Very knowledgeable and explained everything very clearly.
Great service! The employee who helped me was Alex S. and he was able to fix my water heater back to normal. He also let us know to get a new faucet since there's an internal issue and the leak will remain unless we do so. Thank you
i had a set appointment for sunday 8-10am. No show, No call until i started calling. finally i get a call back and they said the ETA WAS 20mins at 12:46pm it is now 1:30pm. Horrible service and the worse technician finally came to give me some half azz BS. Miguel Gonzalez done ever have him as your technician.
Very good experience with Alex S. He was friendly and helpful.
John & Agustin are awesome. They kept me informed throughout the process. A+ from me on all fronts.
JC and Alex S were so helpful. They came for our routine maintenance and found a leak and that our water heater needed descaling. They trouble shot the unit, getting in replacement valves and all the equipment needed the same day! No need to schedule anyone to come back, it was convenient and they both were amazing.…
John McBride came to our house today and was a great communicator, very knowledgeable and provided very clear recommendations. Thank you Jazz!!!! Thanks!
Quick response and great service by Shamir D. What was potentially a big issue ended up being something minor. Thank you, thank you.
Alejandro was very prompt and professional. He provided clear and detailed recommendations. May 2025. Had toilet replaced by Samuel. Work done quickly without any problems. Good communication and friendly service. Fully satisfied with the replacement.
Thank you for the great service. I was very happy with Arron. He did a great job and cleaned up after he finished installing our new water heater. I would recommend Jazz & Boom Water Heater Company to all my friends.
Brent came out to diagnose a dead water heater for us and I really appreciated his expertise and the time he took to talk to me about the potential issues with the system. He was thorough in his explanation and answered all my questions. We decided to replace the dead heater which was 16 years old and past due for…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 429 | $114–$453 |
| A/C system maintenance | 226 | $78–$351 |
| HVAC system repair | 215 | $209–$1.2k |
| Plumbing services | 170 | — |
| Heating system maintenance | 117 | $78–$293 |
| A/C system repair | 115 | $227–$611 |
| Heating system installation | 108 | $1.4k–$2.4k |
| Water heater installation | 92 | $1.2k–$2.8k |
